Use and Care Manual
If the issue persists, run a checkup test on bObi.
If bObi needs a change of ground/edge detecting sensors contact our support
team. Alternatively, you can change bObi’s sensors at home. All you need is a new
set of ground/edge detection sensors and a Philips head screwdriver. Go to bObi’s
owners’ corner on owners.bobsweep.com for a video guide and step by step in-
structions.
Error Code 002
Error code 002 relates to bObi’s main brush system and can happen if one or both
main brushes can not work freely.
What to do:
Open and take out the main brushes, clean them thoroughly from end to end. If you
see a congestion in the main brush motor area try to clean it using a sharp ended
tool like a pair of tweezers. If the congestion is not easily removable bObi’s main
brush motor may need to be replaced. For a video guide and step by step instruc-
tions refer to bObi’s owners’ corner at owners.bobsweep.com.
On shag carpet or rug take out the rubber roller main brush, and use bObi’s soft-bris-
tled blue main brush. If the problem persists on hard ooring with clean main brush
and no congestion in the brush motor area, it is likely the case that bObi has an
electronics problem.
Contact our support team (support@bobsweep.com) for help.