Owner’s Manual How to employ your intelligent floor cleaner bObi Pet™ 2015
Congratulations on purchasing your intelligent floor cleaner! bObi is now at your service. To see bObi at her best, please read the Quick Start Guide and this manual thoroughly. If you ever have questions or concerns, feel free to contact our helpful team at support@bobsweep.com.
Contents at a Glance Important Safety Instructions 4 Components 6 Get bObi ready to clean Sensors Blindfold Stickers Storage 43 43 44 11 Troubleshooting 45 Battery Turning bObi ON/OFF Working Modes Charging Station bObi blOck Remote Control Mop 12 13 14 16 20 23 27 Checkup Guide 50 Warranty and Support 57 General Information & FAQs 59 Customizable Cleaning Schedule 29 Time Schedule Maintenance Dustbin Filter Main Brushes Side Brush UV Light Front Wheel 31 33 35 36 37 39 41 42 42
Important Safety Instructions Basic safety precautions should always be observed, including the following: To protect against electrical shock, do not immerse any part of bObi in water or other liquids. bObi’s dustbin may be washed with water only after her vacuum motor has been removed. Turn bObi OFF when she is not in use and before conducting maintenance. If bObi, her remote control, her blOck, or her charging station has been damaged, do not operate them. Contact our customer care center.
Do not use bObi to pick up flammable or combustible liquids such as gasoline, nor use her in areas where they may be present. Do not use bObi in an enclosed space filled with vapors given off by oil-based paint, paint thinner, moth-proofing substances, flammable dust, or other explosive or toxic vapors. bObi’s remote, blOck and charging station are composed of electronic components that in rare or unintended cases can cause hazards of heating, fire, or other malfunctions.
Components What comes in bObi Pet’s box? bObi Charging station 2 Main brushes 1 installed; 1 spare bObi blOck Remote control Charging adaptor 2 side brushes 1 installed; 1 spare
Cleaning tool Extra screws & Blindfold stickers Mop extension 2 Micro-fiber mopping cloths Filter replacement Owner’s Manual, Quick Start Guide Warranty Card Phillips head screwdriver, Syncing tool Extra main brush holders
Anatomy Top view Wall sensors Touch sensors Head sensor Go! Juice Waffle Charging bars Cover Charging inlet ON/OFF switch
Bottom view Floor sensors Side brush Front wheel UV light Battery Wheels Duster Main brush Filter Dustbin
Charging station Remote blOck
Get bObi Ready for Cleaning
Battery When bObi first arrives, her battery is not installed. To install bObi’s battery, place bObi on a flat surface and set her power switch to OFF. 1 Using the provided Phillips head screwdriver, remove the screws on the battery cover. 2 3 Remove the battery Tuck the wire into the cover. Connect side of the battery bObi’s battery to the compartment and circuit junction. slide the battery into bObi.
Turning bObi ON/OFF bObi’s power switch is located on her side. Use this switch to turn bObi ON or OFF. Standby Mode If bObi is not cleaning and the power switch is left ON, she enters standby mode, which uses a small amount of battery. When in standby mode, bObi beeps every few minutes to remind you to charge her or to turn her OFF. Remember to turn the power switch OFF when you are not using bObi to conserve her battery life.
Working Modes There are three touch buttons on top of bObi: GO!, JUICE, and WAFFLE These buttons will not work while bObi is on her charging station. To use these buttons, you must first move bObi from her charging station manually or by using her remote control. GO! The GO! button activates bObi’s default cleaning mode. In this mode, she will use her programmed algorithm to mop, sweep, and vacuum the floor. To use this mode, simply press the GO! button on top of bObi or on her remote.
JUICE The JUICE button tells bObi to stop cleaning and start searching for her charging station. When she detects her charging station, she will dock herself and start juicing. bObi’s main brush and vacuum motor do not work while in Juice mode. bObi enters Juice mode automatically when her battery level falls below 15%.
Charging Station The Sync button is located on the back of the charging station Setting up bObi’s charging station Position bObi’s charging station against a wall on a hard flat surface. Make sure that there is at least 10 feet (3 meters) of open space in front of the charging station and 2 feet (0.5 meters) on either side of the station. Plug the adapter into the charging station. The nightlight on top of the charging station will turn on. 2ft (0.5m) 2ft (0.
bObi can accidentally run over her adapter cord and get it tangled in her brush. Help bObi avoid this by hiding the cord behind her station and securing it between the charging station and the wall. Syncing bObi with her charging station If bObi can’t find her charging station, the station and bObi are out of sync. To synchronize their coding, follow these steps: 1. Bring bObi close to her charging station. 2. Disconnect the charging station from the adapter. 3. Set the power switch on bObi’s side to OFF.
Charging bObi bObi is powered by a rechargeable battery. She will perform best if she fully charges prior to her first cleaning mission. Manual charging using the charging station 1. Turn bObi ON and place her directly onto her plugged-in charging station. 2. Make sure bObi’s charging electrodes (on her front) make full contact with the station’s electrodes. 3. To indicate that she is successfully connected, bObi flashes the middle orange LED light on her cover.
energy, and light up the JUICE button on her cover. She will move around, make full circles, and communicate with her station. When bObi detects her charging station, she will move towards it, dock, and begin to charge. You will know bObi is fully charged when the middle LED light on her cover stops blinking and turns solid.
blOck You can use bObi blOck to customize bObi’s cleaning zone by creating an invisible boundary line that bObi will not cross. The barrier that blOck creates can help you section off a room, protect delicate rugs, and keep bObi clear of fragile items in your home. blOck needs 4 AA batteries (not included). There are two buttons on the back of the blOck. The ON/OFF button and the sync button. ON/OFF sync power light Turning the blOck ON 1. Place batteries in the blOck. 2.
Turning the blOck OFF 1. While blOck is ON, press the ON/OFF button. The power light inside blOck turns OFF, indicating that the blOck is now fully off. 2. Each time you switch the blOck to ON, it stays on for 3 hours. To preserve battery life, keep blOck OFF when you are not using it. bObi blOck will automatically go into standby after 3 hours of use and must be turned on each time it is needed.
Setting up bObi’s blOck Place blOck on the edge of the area you want to keep bObi away from. The power button indicates blOck’s back surface, and signals do not come through the back of the blOck, so be sure the back of the blOck faces away from the area you are restricting. For example, after turning the blOck ON, place blOck with its back facing a wall or an edge of a doorway like the image below. bObi will not move past the blOck and to the right hand side of the room.
Remote Control The remote control is your most useful tool when communicating with bObi. It allows you to set bObi’s weekly cleaning schedule and to select her cleaning modes. It also allows you to alter and control bObi’s movements as she is cleaning. Each time you select an action on her remote, bObi will chirp once to acknowledge receipt of your command. bObi’s remote control requires two AAA batteries (not included). Do not leave the batteries in the remote if you are not using it on a regular basis.
Installing the remote’s batteries 1. Remove the battery cover on the back of the remote. 2. Insert the batteries with the negative side toward the spring and the positive side against the other connector. 3. Reattach the cover. Syncing bObi with her remote If bObi isn’t responding to your commands on the remote, you may need to resynchronize it with bObi. Follow these steps: 1. Set the power switch on bObi’s side to OFF. 2. Press and hold the OK button on the remote. 3.
Using the direction buttons to steer bObi with her remote If you want to turn bObi or drive her backwards, hold down the applicable direction button until she is moving in the correct direction. When you release the button, bObi will continue moving in that direction. If you press the back button, bObi will move backwards as long as the button is held and will stop when it is released.
Choosing bObi’s cleaning speed with her remote bObi’s default setting is fast mode, which maximizes her cleaning coverage. You can slow bObi down for a deeper, more thorough cleaning. Press the SPEED button on bObi’s remote control to toggle between fast or slow modes. The fan on the lower left side of the remote screen indicates slow mode by displaying only four blades and fast mode by displaying full blades.
Mop bObi comes with a mop attachment and 2 micro-fiber mopping cloths. bObi can mop at the same time as she is sweeping, vacuuming, and disinfecting! The micro-fiber cloths included with bObi may be used dry or damp — with water or your favorite cleaning product — to remove stains from tile, laminate, concrete, wood, and any other hard flooring. Attach bObi’s mop 1 Flip bObi upside down and line up the flat side of her mop attachment with the 2 plastic holders below her main brushes.
Detach bObi’s mop 1 3 Grip the latch on the curved side of the mop attachment to unlock it from bObi. Remove the micro-fiber cloth from the Velcro on the mop attachment and wash after use if needed. 2 4 Lift the attachment upwards until it is perpendicular to bObi, then pull up to detach. Remove the mop attachment before bObi cleans carpet.
Customizable Cleaning Schedule
bObi can be programmed to start working at a specific time of the day on as many days of the week as you want. Use the remote to program bObi’s cleaning schedule. Weekdays Time (current time) Scheduled time Weekdays The numbers 1 to 7 on top of the screen represent days of the week. 1 stands for Monday and 7 for Sunday: 1 = Monday 2 = Tuesday 5 = Friday 3 = Wednesday 6 = Saturday 4 = Thursday 7= Sunday Current time The current time is the top set of numbers indicated on remote’s screen.
Time bObi uses a 24-hour clock. If you want bObi to start cleaning at 8:00 AM set her schedule time to 08:00. If you want her to start at 8:00 PM, set it to 20:00. 8:00 AM is the default time. This time is displayed when installing batteries in the remote for the first time or after installing new batteries. Reminder before programming bObi: bObi will clean on the scheduled time even if her bin or brushes require cleaning. Remember to check bObi’s bin and brushes after every cleaning.
4. Press CUR TIME again to save the time. 5. To set the current weekday, press CUR TIME again. 6. Press the LEFT button until the frame around number 1 on top of the screen starts to flash. 7. Press the FWD and BACK buttons to scroll through weekdays. 8. When you reach the current weekday, press CUR TIME again to save the day.
Programming bObi’s cleaning schedule Follow the steps below to schedule bObi’s cleaning time and day(s): 1. Turn bObi ON and keep her close to the remote. 2. Press SCH TIME on her remote. 3. The first (hour) digit under SCHEDULED TIME will start flashing. Use the FWD and BACK buttons to adjust the time to the desired cleaning time. 4. Use the LEFT and RIGHT buttons to scroll left and right between the digits and change hour and minute settings. 5. Press SCH TIME again to save the scheduled cleaning time. 6.
9. To schedule cleaning for a certain day, press OK when the frame around that day is flashing. A day is selected when the number that represents that day is underlined. Keep pressing FWD and BACK to move between the days and press OK to select or deselect cleaning for each day. 10. Press SCH TIME when you are finished selecting days. bObi will confirm she has received her new schedule by chirping each time a new schedule is programmed. 11.
Maintenance
Dustbin Remove and clean the dustbin One of bObi’s best features is her washable dustbin. For a quick clean, grasp and push down the button on the back of her dustbin, then pull the bin away from bObi to eject it while bObi is on the floor. To remove the dustbin, push down the eject button and pull the bin away from bObi. Do not remove the dustbin while bObi is upside down.
To open the dustbin, hold it with both hands and press down the two colored clips on the sides of the dustbin to release its plastic door. For a quick clean, use the cleaning brush to remove the remaining dirt and dust from the dustbin. Remove and clean the filter Turn the dustbin around (HEPA filter on top), hold the dustbin with both hands, and press down on the two colored clips on the sides of the dustbin to release the filter cover.
With the motor and filter removed, the dustbin may be washed with water. You can also sanitize it with your choice of cleaning product (do not use harsh chemicals). Do not wash or wet the vacuum motor. Reinstall the dustbin Place the vacuum motor and filter back into their places. Be sure to flip the filter cover and the dustbin’s cover back so they snap into place. To reinstall the dustbin, make sure the side that encloses the filter faces down.
Main Brushes bObi uses a dual brush cleaning system. It is recommended that you open and clean bObi’s main brushes after every 2 to 3 cleaning tasks. To open and clean the brushes: 1 Flip bObi over, so the front wheel is farthest from you and the side brush is on your left. 2 Open the locking bar by pressing the red latch found to the right side of the main brushes, then lift the locking tab up from its lower end. Take out the brushes by lifting the exposed side up. Then pull to the right.
3 Use the cleaning tool, paper towels, and a can of compressed air to fully remove dust, dirt, and hair from the brushes as well as the brush holders inside of bObi. 4 If there is anything wrapped around the bristles or brush ends (hair, strings, etc.), use scissors to cut it out and then use the cleaning tool and a paper towel to remove it. 5 Remove the brush holders (the circular rubber brush ends) on each of the brushes. Clean them off and put them back on the brushes.
Side Brush bObi uses her side brush to closely clean corners and along walls. Trapped dirt and dust can interfere with side brush’s ability to move freely and may reduce bObi’s efficiency. To clean the side brush: 1 Using a Phillips screwdriver, unscrew the center screw of the side brush. 2 Remove the side brush and clean it. Use the cleaning tool to remove any debris around the side brush’s anchor. 3 Return the side brush to its place and secure it with the screw.
UV Light bObi’s sterilizing UV light is located on her underbelly. The UV light is automatically turned ON when bObi starts cleaning. Toggle the UV light ON or OFF by pressing the UV button on the remote. Caution: Do not look directly into the UV light. Front Wheel As pictured in the photo on the right, position a flat-head screwdriver under the front wheel. Pop the entire wheel assembly out with an upward motion as if you were scooping it out with a spoon.
Sensors Cleaning bObi’s sensors Dirt and dust on bObi’s bottom and side sensors can reduce her performance. Regularly cleaning them ensures that bObi keeps working at her best. Moisten a soft cloth or cotton swab with cold water or alcohol to wipe atop, underneath, and around bObi’s surfaces, especially on her bumper and floor detection sensors located on her underbelly. Blindfold stickers Dark-colored carpets and certain patterns can seem like edges to bObi’s infrared sensors.
Storing bObi If you are not using bObi for an extended period of time, it is better if you switch her OFF, unplug the charging station, remove the battery, and store everything in a dry place at room temperature. Do not leave bObi in direct sunlight.
Troubleshooting
Likely Cause(s) for bObi’s Trouble/Error Codes bObi alerts you when she faces an uncomfortable situation. If she stops in the middle of cleaning and displays an error sign (Er) on her remote, check the code number and reference it here. Below are the codes, their likely causes, and their possible solutions. bObi is also equipped with a home checkup test that allows you to independently test the functionality of her various parts and sensors. If a problem persists, contact support@bobsweep.
If the flooring is not dark or patterned, flip bObi over and wipe her sensors with a clean, dry cloth until they are completely clean. If the issue persists, run bObi’s checkup test. If bObi’s sensors happen to be actually faulty, you can replace them with new ones at home using a Philips head screwdriver. Go to bObi’s owners’ corner at owners. bobsweep.com for a video guide and step-by-step instructions.
Error Code 3 (Er 03)- Battery If bObi’s battery is 100% empty, she won’t be able to charge using her station and may show error 3 (Er 03) on her remote. What to do: Plug the charging adapter directly into the inlet below her ON/OFF switch. bObi’s screen will flash and turn on, and she will make a short, chirping sound. bObi will need to charge directly through the adapter for at least 30 minutes.
Error Code 5 (Er 05)- Dustbin Error code 5 means that bObi’s dustbin is installed improperly or the vacuum motor’s contact points are blocked or bent. What to do: Take out the dustbin, empty it, and clean the four connector electrodes (2 on bObi and 2 on the dustbin). Verify that the electrodes located on the red strip spring freely and are not stuck or bent. If one or both of them are stuck, use a screwdriver to remove the two screws. Gently pull the metal tab up and out to free it.
Checkup Guide
If you notice that bObi is not working in her usual way or repeatedly runs into a certain error, you may want to perform a checkup test to find out what is causing the issue. bObi’s remote can be used to test all of her sensors and electronic parts in the span of a few minutes. If bObi does not produce the results as described during any of her tests, contact our support team for further assistance. To begin the checkup, make sure the side power button on bObi is turned OFF. Bring bObi near the remote.
Test bObi’s floor detecting sensors Remove bObi’s side brush before testing her floor sensors. bObi’s floor detection sensors are the first item tested when bObi is put into test mode. In this test mode, numbers 1-6 located on top of the remote represent bObi’s 4 infrared floor detection sensors and the two floor detection sensors located in bObi’s left and right wheels. The test mode indicator reads 0000.
Test the battery While in test mode 0001, press LEFT on the remote. The number will change to 0002. In this mode, the main 4-digit number on the screen indicates the voltage of bObi’s battery in millivolts (mv). Under normal circumstances this number ranges between 1400 and 1600. If the number on the screen changes to 0000, it means bObi’s battery is not working or has a loose connection. Open the battery compartment and check the battery.
Test the touch sensors 80 tiny touch sensors surround bObi’s front. Test them while in same test mode as the wall detection sensors (0100). Press on any of the small points on the left side of the bumper and the number 6 will be underlined. Do the same to the right side and the number 7 will be underlined. Usage counter & bObi blOck To find out how many times bObi has been used (charged in full and ran out of charge) either manually or automatically, press RIGHT on the remote while in test mode 0100.
Test the left and right wheels, brushes, and vacuum motor Turn bObi upside down and lay her on a flat surface. In test mode 0200, press RIGHT on the remote to enter test mode 0300. In this mode you can test the left and right wheels, main and side brushes, and vacuum fan’s motor. As soon as she enters test mode 0300, bObi’s wheels drive forward, her brushes move, and the vacuum fan starts to work. Left Wheel: Digits 1 and 3 become underlined, indicating that both left and right wheels are working.
Test the charging station The final part of the checkup tests bObi’s ability to charge. To begin this test, press RIGHT on the remote so that bObi enters test mode 0400. The main 4-digit number in the center of the remote’s screen should show 0000 when bObi is not on her charging station. Place bObi on her charging station, and a number between 0400 and 0800 should appear in place of the zeroes. When you are finished with the test, turn bObi’s side power button OFF to leave the checkup mode.
Support and Warranty
Warranty Information All bObsweep products purchased from an authorized seller and used anywhere in the world include a 1-year limited warranty on parts and labor. This warranty covers bObi’s battery, but does not cover consumable parts such as brushes, filters, mopping cloths, etc. Additional coverage plans are available for purchase at: http://bobi.bobsweep.com/bobi-support-warranty/coverage-plans Even after bObi’s 1-year warranty is over, we will share the maintenance costs with you.
General information and FAQ
bObi’s Cleaning Behavior bObi’s cleaning pattern may look quite different from the way a human would clean: She may travel in a straight line, follow along walls, or zigzag across a small area. Sometimes she may seem to be ignoring some spaces or spending too much time on others — but don’t worry! bObi’s dirt sensors tell her to pay more attention to particularly dusty or soiled areas.
FAQs 1. Where can I find bObi’s training videos? bObi’s “how-to” videos can be found at bObi’s owners’ corner at http://owners.bobsweep.com. 2. How long should bObi’s battery last? bObi’s running time depends on the type of floor she is cleaning, the speed she is set on, and the age and wear of the battery. On average, she works continuously for 1 to 1.5 hours on a full battery. When her battery life falls below 15%, she automatically starts to look for her charging station.
5. How often should I clean bObi’s brushes? bObi’s brushes do a lot of the work picking up hair and larger debris, so it is recommended that you clean the main and side brushes every 1 to 4 uses. If you notice a thick covering of hair, dust, and debris on her brushes, remove and clean them like you would if you owned a broom. Remember to clean bObi’s interior where the brushes connect and where the dust flows to the dustbin. This procedure ensures their good condition for a long time. 6.
8. bObi is having trouble landing her charging station. Where is the best place to put the station? bObi finds her station through the transmission of signals. bObi will better locate her station when the station is placed at an open area along. More space allows bObi to adjust her position as she approaches the station to make a perfect landing. Place the station on a flat surface like hardwood or tile flooring instead of carpet. 9.
11. Why does bObi start even though I did not tell her to clean? bObi begins cleaning on her own when she is left on her schedule or if her auto-resume feature is enabled. If bObi previously ran out of energy in GO mode and has since just finished recharging, she will automatically resume her job. Look at the display on bObi’s remote.
14. Where can I buy spare parts? Extra parts are available for purchase on our owners website, owners.bobsweep. com. With bObi’s modular design and our how-to videos, you can change each individual part easily if it gets old or damaged. 15. I have a question and need to contact bObsweep’s support team. Need help with bObi? Our devoted team is ready to help you! You can reach us by phone or e-mail. Call us toll free 1-888-549-8847 for support in Canada and the United States. Or, email us at support@bobsweep.
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