OWNER’S MANUAL A guide to your intelligent floor cleaner bObsweep PetHair Plus™ Model No.
Congratulations! Congratulations on your new intelligent floor cleaner! Bob is now at your service. To see Bob at his best, please read the Quick Start Guide and this manual thoroughly. Welcome to the bObsweep family and happy cleaning! If you have any questions or concerns, feel free to contact our helpful team at: support@bobsweep.com.
6 Important Safety Instructions 8 What Comes in Bob’s Box? 10 Bob’s Anatomy 13 Cover Buttons 36 44 Cleaning Schedule Parts & Maintenance Schedule 37 blOck Plus™ 48 Set Bob’s Cleaning Auto-Resume 41 Mop 46 62 Sensors Cleaning Bob’s Sensors 63 Deactivate Edge Sensors 64 67 Troubleshooting & Home Checkup Test Troubleshooting 68 Dustbin 52 Oops, there is some- Filter 54 thing wrong with my 69 Main Brush 56 Home Checkup Test 73 Side Brush 58 Battery 60 Storing Bob 60 15 Get Bob Ready
Important Safety Instructions Basic safety precautions should always be followed, including the following: Do not use Bob in an enclosed space filled with vapors given off by oil-based paint, paint thinner, moth-proof- Read ALL instructions before use. ing substances, flammable dust, or other explosive or toxic vapors. To protect against electrical shock, do not immerse any part of Bob — with the exception of his mopping Leaks from battery cells can occur under extreme usage or temperature conditions.
What Comes in Bob’s Box? 2 Bob, Your Intelligent Floor Cleaner 1 3 1 Charging Station 2 Blö Main Brush 3 Charging Adapter 4 7 FullCommand™ Remote Control 5 blOck Plus™ 6 4 Flat Head Screwdriver 7 5 2 Side Brushes (1 Spare) 8 6 8 Cleaning Tool 9 Pack of Screws 10 Mop Attachment 11 10 2 Micro-Fiber Mopping Cloths 12 Filter Replacement 13 Bumper Stickers 14 11 9 12 Owner’s Manual, Quick Start Guide, and Warranty Card 15 15 8 13 14
Bob’s Anatomy Top View Bottom View Bumper 1 Charging Plates 1 Signal Transmitter 2 Front Wheel 2 Cover Buttons 3 1 Display 4 2 4 Side Brush 3 Main Brush 4 1 ON/OFF Switch 5 2 1 9 Charging Inlet (on Bob’s side) 6 Dustbin 7 UV Lamp 8 3 8 Battery 9 Left and Right Wheels 10 3 4 5 6 10 10 10 11 7
Cover Buttons FullCommand™ Remote 1 GO! 1 Bob will clean on his default setting blOck Plus™ 2 Charging Station 3 CLEANING MODE 2 Select Bob’s cleaning mode CHARGE 3 Send Bob to his charging station MUTE 4 Mute Bob’s beeping CHECKUP 5 Put Bob in checkup mode / Deactivate edge sesors (page 59) 1 2 12 13 3 1 2 3 4 5
Getting Bob Ready to Clean
Install Bob’s Side Brush Charge Bob Before Bob’s first clean, you must install his side brush, which allows him to sweep along corners, walls, and other hard-to-reach places. To do this, you will need the following materials, all of which are included inside Bob’s box: a side brush, a flat head screwdriver, and a short screw. 1 Flip Bob over onto a flat surface. Place the side brush over the empty socket on Bob’s underside.
Sync Bob’s Charging Station and Remote 3 When Bob is charging, the battery bars on his display screen will flash and the word “Charging” will appear. charging 18 4 When Bob has fully charged, the battery bars will remain still and the word “Charging” will disappear. Bob will automatically return to his charging station when his battery reaches 15% capacity, but first you must sync him to it. You will only need to do this once.
Bob’s First Clean Bob will also need to be synced with his FullCommand™ remote to respond to its commands. In order to do that: 1 Hold down the OK/SYNC button on Bob’s remote. 20 2 While still holding down the OK/SYNC button, flip Bob’s power switch ON. Bob is now ready to clean! Press the GO! button on his cover — or on his FullCommand™ remote — and he will clean on his default Deep Clean setting. 3 Bob will chirp twice to let you know the sync was successful.
Charging Bob
Charging Station Placement Auto Charging • Position the charging station against a wall on a hard, flat surface. • Make sure there is at least 10 feet (3 meters) of open space to the front and 2 feet (0.5 meters) to the sides. 2 ft (0.5m) Bob is smart and will automatically search for his charging station when his battery reaches 15%. But first, you must sync the two to establish communication. To sync the charging station: 1 2 Plug the charging adapter into the charging station.
Manual Charging Conserving Bob’s Battery Using the charging station: • Place Bob directly onto his plugged-in charging station. • Make sure his charging plates sit directly on top of the nodes on his station. Bob should not sit on his charging station for more than 5 days. If you will not be using him at least once every 5 days, turn his side power switch OFF to conserve his battery. 5 days When Bob is charging, the battery bars on his display screen will flash and the word “Charging” will appear.
Cleaning Modes
Bob will automatically return to his charging station after he completes each cycle. Choose the mode that best suits your cleaning needs.
FullCommand™ Remote Schedule Bob’s cleaning schedule, adjust his speed, and control his movements all from his FullCommand™ remote.
Syncing Bob’s Remote OK/Sync • Confirms time selection/Synchronizes remote Bob must be synced to his FullCommand™ remote before he is able to obey its commands. Thorough Lift™ • Slows Bob down for an intensive clean or speeds him up to his default speed, Turbo Lift™ To sync Bob’s remote: Navigational buttons • Guides Bob forward, backward, right, or left Stop • Pauses or resumes Bob’s movements 1 2 Hold down the OK/SYNC button on Bob’s remote.
Set Bob’s Cleaning Schedule Bob can be programmed to start cleaning on the dates and times of your choosing through his FullCommand™ remote. Cleaning Schedule To set up Bob’s cleaning schedule, you must first set the current time and date on his remote. To set the current time and date: 1 Flip Bob’s power switch OFF and back ON. 2 Press the SET CURRENT TIME button.
3 4 The first hour digit will start flashing. Use the FWD and BACK buttons to adjust the first hour digit. Press the right button to move on to the next digit. Adjust the hour and minute digits using the FWD and BACK buttons.
3 4 The first hour digit will start flashing. Use the FWD and BACK buttons to adjust the first hour digit. Press the RIGHT button to move on to the next digit. Adjust the hour and minute digits using the FWD and BACK buttons. Current Time and Day Sun Scheduled Cleanings Sun Mon Mon Sat Fri Thu Wed Tue 1 Scheduled Cleanings Tue Wed Thu Fri Sat Sun Mon On auto-resume mode, Bob leaves his charging station EVERY TIME his battery is full to perform “back-to-back” cleaning cycles.
3 4 Press the STOP button and “bbgo” - back-to-back go - will appear on the remote’s screen. Current Time and Day Sun Mon Tue Wed Thu Fri Sat To disable auto-resume: Press the SET CLEANING SCHEDULE button again to save your settings. 1 2 Press the SET CLEANING SCHEDULE button on the remote. Press the STOP button and “bbgo” will reset to the last saved time.
Parts & Maintenance
Mop Remove the mop attachment when Bob is cleaning carpets or rugs, or you may use blOck Plus™ to keep Bob away from carpet while he is mopping. Bob’s microfiber mopping cloth can pick up dirt while both wet and dry. To use Bob’s mop: 1 Align the two prongs of the mop attachment to their corrisponding spaces between Bob's left and right wheels. 46 2 To uninstall Bob’s mop attachment: 1 Lift the mop attachment on the edge that sits atop Bob’s dustbin. 2 Pull up until the mop detaches.
blOck Plus™ If you need to keep certain areas out of Bob’s reach, you can use blOck Plus™ to create up to two digital barriers that Bob will not cross. blOck Plus runs on 4 AA batteries (not included). One digital barrier is emitted from the left side of blOck Plus™, and another is emitted from the front. You may use one or both barriers depending on your preference. As with Bob’s charging station and remote, you will need to sync blOck Plus™ before using it for the first time.
To turn blOck Plus™ OFF: To set up digital barriers with blOck Plus™: To activate the left barrier: Press the power button on the far left. The red power light on the left side of blOck Plus™ will turn on. To activate the front barrier: Press the power button in the center. The red power light on the front side of blOck Plus™ will turn on. To turn the left barrier off: Press the power button on the far left. The red power light on the left side of blOck Plus™ will disappear.
Dustbin To empty the dustbin: 1 Push the center black button on Bob’s back to release the dustbin and pull. 2 Open the transparent gate to empty the bin. 3 You may wipe the dustbin with a dry cloth or brush it with the cleaning tool. 4 When done, replace the transparent gate and slide the dustbin back into Bob. 52 53 Never wash the dustbin nor fill it with water or any other fluid.
Filters Three filters are located inside the dustbin’s ceiling. These filters capture fine particles and allergens, and prevent them from escaping the dustbin. To remove the filters: 1 First eject the dustbin. 2 You will see three filter layers: Mesh filter 1 for larger particles Electrostatic filter 2 for fine particles HEPA filter 3 for sub-micron particles Then pull the filter’s frame towards you. 3 2 1 54 Use the cleaning tool to brush dust off the filters.
Main Brush It is recommended that you remove and clean Bob’s main brush on a weekly basis. To do so: 56 1 2 Remove the screw securing Bob’s main brush using a flat head screwdriver. Use the cleaning tool to remove hair and debris from both ends of the brush as well as the compartment inside Bob. 3 You may use a pair of scissors to cut away any hair or threads wrapped around the brush, or a pair of tweezers to remove congestion from the notches where the main brush is held.
Side Brush Bob’s side brush extends his reach and allows him to sweep along corners and walls. When Bob is first delivered to you, his side brush is not installed. To do so: Use the flat head screwdriver and short screw included in Bob’s box to secure the side brush into the empty socket on Bob’s underside. 58 It is recommended that you remove and clean Bob’s side brush on a weekly basis. To do so: 1 2 Remove the side brush using a flat head screwdriver.
Battery Replacing Bob’s Battery 1 Remove the battery cover on Bob’s underside using a Phillips head screwdriver. 2 Lift the battery out of its compartment, and unplug the connecting wires. 3 Plug the new battery in and slide it into the empty compartment. 4 Re-tighten the screws on the battery cover. Storing Bob If you are not using Bob for an extended period of time, unplug his charging station, remove his battery, and store everything in a dry place at room temperature.
Cleaning Bob’s Sensors Dirt and dust on Bob’s wall and edge sensors can reduce his performance. Regularly cleaning these sensors ensures that Bob keeps working at his best. Sensors To do so: Use a soft cloth slightly moistened with cold water or alcohol to wipe the wall sensors along Bob’s bumper and the oval-shaped edge sensors on his underside.
Deactivate Edge Sensors Dark-colored carpeting and certain floor patterns may seem like edges to Bob’s edge sensors. If you notice that Bob stops working on your carpet and displays that he feels “something funny going on” with his edge sensors, then you may need to to temporarily deactivate them. To deactivate Bob’s edge sensors: 1 2 Flip Bob’s power switch ON. Hold down the CHECKUP button on Bob’s cover. The 4 bars above “Check Up” will begin to flash on Bob’s screen.
Troubleshooting & Home Checkup Test
Troubleshooting When Bob is experiencing some difficulty, he will notify you by displaying on his screen “Oops! I feel there’s something funny going on with my:” along with the name of the part having an issue. If after attempting the suggested solutions Bob’s problem persists, you may want to perform a home checkup test on him (see next section). You may also contact our customer care center at support@bobsweep.com. Not a fan of reading? Visit owners.bobsweep.
Left Wheel Something is blocking the left wheel. Wall Sensors The wall sensors are blocked or dirty. What to do: Use the cleaning tool or compressed air to remove any dust or debris that may be jamming the left wheel. Main Brush The main brush is unable to move freely. What to do: • Remove the main brush using a flat head screwdriver, and clean it thoroughly from end to end.
Home Checkup Test Right Wheel Something is blocking the right wheel. If Bob is not performing as well as he used to, you can diagnose the problem with a simple home checkup test. What to do: Use the cleaning tool or compressed air to remove any dust or debris that may be jamming the right wheel. Power System Bob’s battery is disconnected or has absolutely no juice left. What to do: Check Bob’s battery connection. Place Bob directly onto his charging station and allow him to charge for a few hours.
Step One: Edge Sensors Step Two: Wall Sensors The 4 bars above the word “Check Up” should be lit on Bob’s display. Use a thick, flat, and white surface to imitate a wall and drag it around Bob’s bumper. Lift Bob about 6 inches (15 cm) off the ground. You should see the 4 bars turn off. The 5 bars below the word “Check Up” should light up one at a time as you move your imitation wall around Bob’s bumper.
Step Three: Touch Sensors Step Four: Charging Station Press the left side of Bob’s bumper and the bar to the left of the word “Check Up” should light up; press the right side of the bumper and the bar to the right of “Check Up” should light up. The charging station must be synced and plugged in for this step of the checkup test. Next, press the GO! button on Bob’s cover. Place Bob directly in front of his charging station, about 1 ft away.
Step Five: blOck Plus™ Step Six: Display Screen blOck Plus™ must be synced and turned ON for this step of the checkup test. Unplug the charging station so its signal does not interfere with this test. Press the GO! button on Bob’s cover once more. Each icon on Bob’s screen will light up in a repeating rotation. Place blOck Plus™ with its digital beam directly facing Bob’s front. blOck Plus emits a digital boundary from both its front and left sides.
Step Seven: Brush and Suction Power Step Eight: UV Light and Wheels Press the CLEANING MODE button on Bob’s cover. Lift Bob off the floor to keep him from running away! Next, press the CHARGE button and his wheels should drive forward. Both the side brush and the main brush should start rotating and you should feel air flowing from the back of the dustbin.
Warranty Information If Bob completes the checkup test without any issues, then his internal parts are working properly! Contact support@bobsweep.com if you have any questions, as our doctors at the bObsweep hospital are always ready to help! Every bObsweep PetHair Plus purchased from an authorized seller and used anywhere in the world includes a 2-year limited warranty, 5 years of subsidized visits to the bObsweep hospital, and a lifetime of customer support.
Bob’s Cleaning Behavior Bob’s cleaning pattern may look quite different from the way a human would clean: he may spin in a gradually widening circle, follow along walls, or zigzag across a small area. Sometimes he may seem to be ignoring some spaces or spending too much time on others — but don’t worry! Bob’s dirt sensors tell him to pay more attention to particularly dusty or soiled areas.
FAQs Wet/Dry Mop Bob’s wet/dry mop, which is attached to his bottom, is designed to sit flat against the floor and leave behind a sparkling trail. Because of this, Bob may have a tough time climbing over elevated surfaces while mopping. Make sure to remove Bob’s mop when he is not cleaning smooth surfaces such as tile or hardwood. Inclines Sometimes Bob will attempt to drive up angled surfaces, getting stuck for a few minutes before deciding to clean somewhere else.
6. My Bob won’t turn on no matter what I do. If Bob does not start after flipping his power switch ON, his battery has likely drained too low to operate. To recharge him, place him directly onto his charging station with the metal plates on his underside lined up with the nodes on his station. Let Bob recharge fully before asking him to clean again. When Bob charges, the battery bars on his display screen flash and the word “Charging” lights up.
11. Why does Bob start up when I did not tell him to clean? Bob will start up on his own when he is scheduled to clean, or when his auto-resume feature is enabled. Bob’s weekly cleaning schedule is displayed on his FullCommand™ remote. Bob will automatically start cleaning on the time and days of the week visible below “Scheduled Cleanings.