Use and Care Manual

Troubleshooting
Whenever Dustin runs into trouble, he will stop and his trouble indicator will blink. Check the bObsweep
app for trouble details.
Trouble Solution
Battery Low or disconnected battery. Check connection. Reset, and charge Dustin.
Left/Right Wheel Left/Right wheel is jammed. Check for obstruction and clean.
Main Brush Main brush is jammed. Remove and clean.
Side Brush Side brush is jammed. Remove and clean.
Dustbin
Dustbin is disconnected or contact points are dirty. Clean contact points and
reinsert. Or, the vacuum Motor is jammed. Check for obstruction and clean.
Mop Attachment
Bob is trying to mop but the mop attachment is disconnected or contact points
are dirty. Check for obstruction and clean.
Edge Sensors
Dustin is stuck near a cliff, is off ground, or the edge sensors are dirty. Move
Dustin to safety, and clean the edge sensors.
Bumper Bumper is dirty or jammed. Wipe around the bumper; remove any obstruction.
LiDAR Bumper SLAM LiDAR’s bumper is jammed. Check for obstruction and clean.
LiDAR
SLAM LiDAR is not clean/lost visibility. Clean the SLAM LiDAR and move Dustin
away from mirrors/metallic surfaces/walls and to the center of the room.
Charging Station
Can’t locate the charging station. Replug the charging station and charge
Dustin.
User Interface
Dustin’s UI/USB port is not responding.Reset Dustin & ensure the USB port is
empty.
Electronic
Electronic component error. Reset Dustin (Power OFF and back ON).
Stuck Dustin is stuck. Clear away obstacles/clutter/wires & reset Dustin.
Navigation
Dustin is not able to navigate. Clear away any clutter/wires & reset Dustin.
Localization
Dustin can’t self locate on map. Check map accuracy/erase map for remapping.
Settings
Current room settings don’t match Dustin’s. Change map settings/schedules.
Home Checkup Test
If Dustin is not performing as well as he should, you can diagnose the problem with a simple home
checkup test.
Putting Dustin in/out of Checkup mode
To put Dustin in Checkup mode:
Press and hold the “GO” “CHARGE” and “WI-FI” buttons simultaneously for a few seconds until the
bot says: “Home Checkup Mode Activated”. In this mode, Dustin’s LiDAR sensor rotates.
To exit the Checkup mode:
Press the “GO” “CHARGE” and “WI-FI” buttons together again. You’ll hear “Exiting Home Checkup
Mode” and Dustin’s LiDAR sensor stops rotating.
Important Notes:
- During the test, if Dustin’s left idle for over a minute, he’ll automatically exit the Home Checkup Test.
- To move among Steps in the Checkup test, press the Wi-Fi button.
- To start / stop the tests in each Step, press the GO button until you hear “Begin Test” and “Stop
Test”. Always stop a test befor moving to the next step.
Step Part(s) Tested Description
1 Battery After a full charge, test Dustin’s battery.
2 Edge and Wall Sensors Test edge and wall sensors individually.
3 Charging Station Test charging sensors individually.
4 Bumpers and Wi-Fi Test the Wi-Fi module & touch sensors.
5
Motors (wheels, brushes, vacuum,
mop)
Test each of Dustin’s motors
individually.
6
SLAM LiDAR, Charging and
Self-empty
Test Dustin’s SLAM LiDAR, charging
contact points, and self-empty function.
For a step-by-step video guide of Dustin’s Home Checkup Test, visit: bobsweep.com/dustin-support.
28