Use and Care Manual

48 49
When Junior is experiencing some difficulty, he will notify you by displaying on his
screen “Oops! I feel there’s something funny going on with my:” along with the name
of the part having an issue.
If after attempting the suggested solutions Junior’s problem persists, you may want
to perform a home checkup test on him [see page 52]. You may also contact our
customer care center at support@bobsweep.com.
For handy video guides, visit owners.bobsweep.com, or scan this QR code:
Troubleshooting
Edge Sensors
The edge sensors are blocked or dirty. Junior’s four, oval-shaped edge sensors are
located on his underside, near his bumper.
What to do:
Clean the sensors using a clean, dry cloth or compressed air.
If Junior is continually having trouble with his edge sensors while working on dark-
colored carpeting, you may need to deactivate them.
To deactivate Junior’s edge sensors (also on page 43):
Hold down the CHECKUP button on Junior’s cover. The 4 bars
above CHECKUP will then flash on Junior’s screen.
After the bars flash 7 times and remain still, release the
CHECKUP button.
Touch Sensors
There is a small piece of debris trapped underneath Junior’s bumper that is interfering
with his touch sensors.
What to do:
Slowly and carefully tap on Junior’s bumper to force the obstacle out.
Use compressed air to clear out dust and debris trapped underneath the
bumper.
Press the corner ends of the bumper until you hear a tiny “click” sound. If
the bumper is not clicking on its ends, the touch sensors may need to be
replaced.
Caution: When you
deactivate the edge
sensors, Junior will
not detect stairs or
sharp drops.
Oops! I feel there’s something funny going on with my:
cleaning
charging
Oops! I feel there’s something funny
going on with my:
Edge Sensors
Touch Sensors
Left Wheel
Main Brush
Obstacle Sensors
Dustbin
Right Wheel
Power System