Owner’s Manual How to employ your intelligent floor cleaner bObsweep® PetHair™ WP4727546
Congratulations on purchasing your intelligent floor cleaner! bObsweep is now at your service. To see Bob at his best, please read the Quick Start Guide and this manual thoroughly. Welcome to the bObsweep family and happy cleaning! If you ever have questions or concerns feel free to contact bObsweep’s helpful team at: support@bobsweep.com.
Contents at a Glance Important Safety Instructions 4 What comes in Bob’s box? 6 Bob’s Anatomy 8 Get Bob Ready to Clean - Install Bob’s Side Brush - Let Bob Charge - Bob’s First Clean 12 Charging Bob - Charging Station - Auto-Charging - Manual Charging - Charging Time 16 Bob’s Cleaning Modes - Cover Buttons - Change Bob’s Auto Settings - Change Bob’s Movement Patterns 21 Remote Control 25 Bob’s Mopping Feature 27 Set Bob’s Cleaning Schedule 29 Parts & Maintenance - Dustbin - Filters - Brush
Important Safety Instructions Basic safety precautions should always be followed, including the following: - Read ALL instructions before using. - To protect against electrical shock, do not immerse any part of Bob — with the exception of his mopping cloth — into water or other liquids. - Unplug Bob from outlet when not in use and before conducting maintenance. - Do not operate Bob or his charging station if they have been damaged in any way.
attention. - Bob is composed of electronic components that in rare or unintended cases can cause hazards of heating, fire, or other malfunctions. Furthermore, because Bob is capable of and intended for autonomous movement and cleaning, his use poses the risk of collision with property, pets, and persons, and unintentionally displaced articles, such as small valuables, jewelry, or the hair of persons or pets lying on the floor, among others.
What Comes in Bob’s Box? Bob, your intelligent floor cleaner Bob’s charging station Blö main brush Charging adapter Remote control Flat head screwdriver 2 Side brushes (1 spare)
Cleaning tool (to clean Bob) Pack of screws & Blindfold stickers Mop attachment 2 micro-fiber cloths for mopping Filter replacement Owner’s manual, Quick start guide & Warranty card Bumper stickers
Bob’s Anatomy Top view Bumper Cover buttons Head sensor Display
Bottom view Charging plates UV lamp Front wheel Side brush holder Battery cover Main brush Main brush motor Brush holder (Main brush end piece) Wheels ON/OFF switch Charging inlet (on Bob’s side) Dustbin
Charging station Remote Display screen
Cover buttons From left to right: UV Turn the UV lamp OFF/ON PROGRAM Choose Bob’s cleaning program MODE Choose Bob’s cleaning mode CHARGE Put Bob in charging mode START Start cleaning
Get Bob Ready to Clean
Install Bob’s Side Brush Bob’s side brush helps him sweep along corners, walls, and other hard-to-reach places. To install the side brush, use materials found inside Bob’s packaging: A side brush located on the bottom of Bob’s packaging underneath Bob, a Flat head screwdriver, and one of the shorter screws included inside the small plastic bag of screws located on the bottom of Bob’s packaging underneath Bob.
Let Bob Charge Before he is ready to clean, Bob must be fully charged. Turn Bob’s side power switch ON, and his screen will light up. To charge Bob, place him near his charging station and press the CHARGE button. If Bob can’t find his charging station, he needs to be synced with his station. See page 20 for instructions.
Bob’s First Clean Bob is now ready to clean! Press the START button on his cover twice — or the AUTO button on his remote once — and he will clean on his default auto1 setting (Robot mode). Bob in Standby Mode If Bob is left idle for more than a minute, he will turn his screen off and enter into Standby Mode to preserve battery. In this mode, Bob will sit quietly, awaiting your command to either resume cleaning or go to charge.
Charging Bob
Charging Station Plug the charging adapter into Bob’s station to turn it ON. The screen on his station should light up. Place Bob’s charging station on a hard, flat surface with up to 1 inch of space between the back of his station and a wall. In general, Bob’s chance of finding his station is directly related to the amount of open space around it.
Auto-Charging Bob is smart and will automatically search for his charging station when his battery falls below 15%. You may also direct Bob to his charging station at any time by pressing the CHARGE button on his remote. If you press any button while Bob is looking for his charging station, he will stop searching and will enter Standby Mode (see page 15 for Standby Mode). In this mode Bob will not start charging if placed manually on his station.
Manual Charging Switch Bob OFF. Then plug the power adapter directly into the inlet on Bob’s side above his ON/OFF switch, then plug the adapter to the wall. Placing Bob on the charging station does not put Bob into charge mode. Bob’s charging plates activate when he is put in charge mode by pressing CHARGE on his cover or remote. For a manual charge press CHARGE on Bob’s cover once and then place him on his charging station; or plug Bob directly to the wall.
Sync Bob with his charging station If Bob can’t find his charging station, the station and Bob are out of sync and you need to sync up their coding. Follow these steps: 1. Bring Bob close to his charging station. 2. Switch Bob OFF. 3. Press and hold the Select/Adjust button the charging station. 4. While holding the Select/Adjust button, turn Bob ON using the switch on his side. 5. Bob will emit two consecutive chirps to indicate the charging station has been synchronized. 6.
Bob’s Cleaning Modes
Cover Buttons Auto Settings Bob is equipped with three automatic cleaning modes: Robot, Quick Clean, and Touch Up. On these settings, he will automatically maneuver around your home, cycling through his different cleaning patterns: Spiral Track™, Waffle Track™ and Wall Track™. Choose the setting that best suits your cleaning needs. Auto 1: Robot Bob will thoroughly cover a large area before automatically returning to his charging station when his battery falls below 15%.
To select this setting, press MODE on Bob’s cover until you see the word AUTO on his screen. Press PROGRAM until Bob displays the number 03. Press START to confirm your selection. After 15 minutes of cleaning, Bob enters charge mode and returns back to his charging station. Spot cleaning: Select Bob’s movement patterns Press MODE twice. The word SPOT will appear on Bob’s screen. Press PROGRAM once, twice, or three times to choose Bob’s movement pattern.
Send Bob to charge Press CHARGE on Bob or his remote. The red battery sign will appear on Bob’s screen, and Bob will begin searching for his charging station. Switch the UV light on/off The UV light is turned ON by default every time you switch Bob ON. Press the UV button to turn the UV light on or off. The UV light can take some time to turn on so do not worry if it does not turn on immediately after pressing the UV button.
Remote Control Bob’s remote control works at an average distance of 10 feet. It must be pointed directly at Bob with no obstacle blocking its signal.
Power - Puts Bob in standby mode.To put bObsweep in standby mode, the power switch on Bob’s side is still turned ON. To fully power Bob off, set the power switch on his side to OFF Auto - Activates Bob’s default cleaning mode (Robot/Auto1). Walls/Corners - Activates Bob’s Wall Track™ mode. Sets Bob to clean along walls and perimeters of a room. UV - Turns the UV light on and off. Spot - Activates Bob’s Spiral Track™ mode. Sets Bob to clean using spiral, spot-cleaning movements.
Sync Bob with his remote If Bob isn’t responding to your commands on the remote, you may need to resynchronize the remote with Bob. Follow these steps: 1. Switch Bob OFF by turning the power switch on Bob’s side OFF. 2. Press and hold the PAUSE ( | | ) button on the remote. 3. While holding down the PAUSE ( | | ) button, turn the power switch on Bob’s side to ON. 4. Bob will chirp twice to indicate that the remote has been synchronized. 5. If you do not hear Bob chirp, repeat the process.
Bob’s Mopping Feature To install Bob’s mopping attachment, place it between his left and right wheels with its tails facing downward. Press down gently until you hear a “click.” You may dampen Bob’s mopping cloth with water or cleaning liquid before placing it on his mopping attachment. With his mop installed, Bob can mop, sweep, and vacuum simultaneously. Remove the mopping attachment when Bob is cleaning carpets or rugs. To do so, gently press the tails inward and lift the attachment up.
Set Bob’s Cleaning Schedule
A look at Bob’s charging station There are 5 buttons on Bob’s charging station: On/Off OK/Auto Resume Time/Clock Schedule/Program Select/Adjust These buttons are used to program Bob’s daily cleaning schedule.
Set the Time & Day Bob uses a 24-hour clock. If you want Bob to start cleaning at 8:00 AM set his schedule time to 08:00. If you want him to start at 8:00 PM, set it to 20:00. The charging station’s default time is 8.00 AM. The station displays 08:00 when it’s turned on for the first time, or when you have unplugged it for 8 or more hours. To set the current time and day on Bob’s charging station, follow these steps: To set the minutes, press the clock button once. The digits for the minutes will blink.
Scheduling Cleaning After setting the current time and day on Bob’s station, you can program Bob’s weekly cleaning schedule. Keep in mind that Bob works on a 24 hour schedule. To set the minutes, press the schedule (bell) button once. The digits for the minutes will blink. Use the adjust (+) button to select the desired minutes and press the schedule button again to move to the hour digits. To set the hours, press the schedule (bell) button until the digits for hours blink.
Back-to-back cleaning cycles (auto-resume): Set Bob to (re)start cleaning when fully charged Bob’s back-to-back cleaning (auto-resume) mode is among the unique features that set him apart from other robotic vacuum cleaners. Auto-resume enables Bob to get back to work as soon as his battery is fully recharged. To activate back-to-back cleaning cycles, press the cycle/OK button on Bob’s charging station. A broom-shaped sign will light up on Bob station’s screen.
Parts & Maintenance
Dustbin To eject the dustbin, gently push the button on its back. Pull the dustbin out with one or both hands. To empty the dustbin, open the transparent vent on the front. You may wipe the dustbin with a dry cloth or brush it with the cleaning tool. When done, slide the dustbin back into Bob and make sure it is properly inserted. Never wash the dustbin nor fill it with water or any other fluid.
Filters Three filters are located inside the dustbin’s ceiling; they capture fine particles and allergens, and prevent their escape from the dustbin. To remove the filters, eject the dustbin and pull the filter’s frame towards you. You will see three filter layers: + Mesh filter for larger particles + Electrostatic filter for fine particles + HEPA filter for sub-micron particles Use the cleaning tool to brush dust off the filters.
Main Brush Remove the Main Brush Remove the screw on Bob’s main brush using a Flat head screwdriver. Keep the screw and the end piece (the main brush holder) in a safe place away from children ‘s or animals’ reach. Clean the Main Brush It is recommended that you clean Bob’s main brush on a regular basis. Use the cleaning tool to remove dust and debris from both ends of the brush, as well as its compartment inside Bob. Use a pair of scissors to cut off any hair or threads wrapped around the brush.
Side Brush Install the Side Brush When you first adopt Bob, his side brush is not yet attached. You will need to screw it onto Bob using a dark grey screw from the small plastic bag of screws included in his package. Remove and clean Bob’s side brush on a regular basis.
Sensors Cleaning Bob’s sensors Dirt and dust on Bob’s ground detection and wall sensors can affect his performance. Cleaning these sensors regularly ensures that Bob keeps working at his best. Use a soft cloth slightly moistened with cold water or alcohol to wipe Bob’s ground detection sensors on his belly, and his wall sensors along his bumper.
Blindfold Stickers Dark-colored carpeting and certain floor patterns may seem like edges to Bob’s ground detection sensors. If you notice that Bob stops with TROUBLE NR 04 on your carpet, you may need to “blindfold” Bob by covering his ground detection sensors. Bob’s ground detection sensors are located on his underbelly, near his bumper. While blindfolded, Bob will be unable to detect stairs or sharp edges. Dirt sensors For a more efficient clean, Bob is equipped with dirt detection sensors.
Battery Replacing Bob’s battery To replace Bob’s battery, remove the battery cover using a Phillips head screwdriver. Carefully lift the battery out of its compartment, and unplug the connecting wires. Plug the new battery in at the circuit junction and slide it into the empty compartment. Tighten the screws on the battery cover. Storing Bob Do not let Bob sit idly with his power switch ON for more than a week; switch him OFF to conserve his battery.
Trouble Numbers
Likely Cause(s) for Bob’s Trouble Numbers When Bob faces an uncomfortable situation, he will notify you by displaying TROUBLE NR, coupled with a two-digit number on his screen. Each number corresponds to a certain issue Bob is having. If Bob’s problem persists after attempting the suggested solutions, you may want to perform a self checkup test (see next section). At any time, you may also contact our customer care center at support@bobsweep.com.
Trouble Number 01: Right Wheel Trouble number 01 pertains to an issue with Bob’s right wheel. What to do: Start by checking the right wheel for jamming. Use the cleaning tool or compressed air to remove any dust or debris that may be jamming the right wheel. If this does not solve the problem and Bob still shows Trouble Number 01, perform a checkup test to see how the wheels respond to the test. Trouble Number 02: Main Brush Trouble number 02 means Bob’s main brush is unable to move freely.
main brush is held). If Bob displays Trouble Nr 02 while cleaning on a shag carpet or rug, you may remove his main brush and allow him to vacuum without it. Trouble Number 03: Front Wheel Trouble number 03 means Bob’s front wheel is unable to move freely. What to do: Remove debris congesting the front wheel using compressed air and the cleaning tool. If the congestion is not removable from the outside, disconnect the front wheel using a flat head screwdriver for leverage, and remove the obstruction.
Trouble Number 05: Wall Sensors Trouble number 05 means Bob’s wall sensors are blocked or dirty. What to do: Do a visual check on the transparent stripe on Bob’s bumper. If it is too dirty for you to see what is behind it, wipe it with a clean, damp cloth. To ensure nothing is jammed under the bumper, gently tap it and use compressed air to clear it of debris. If the issue persists, try running a checkup test on Bob. Trouble Number 06: Touch Sensors Trouble number 06 pertains to Bob’s touch sensors.
Trouble Number 07: Main Brush Installation Trouble number 07 means Bob’s main brush is not properly installed. What to do: Use a Flat head screwdriver to remove the main brush and put it back in place. Make sure the brush’s square metal end is well fitted into the corresponding square metal part on the main brush holder. Trouble Number 08: Dustbin Trouble number 08 means Bob’s dustbin is not properly installed, or his dustbin’s metal contact points are dirty. What to do: Remove Bob’s dustbin and empty it.
Trouble Number 10: Power System Trouble number 10 means Bob’s power system is in trouble. What to do: The reason for trouble number 10 can range between the following options: The most likely reason for trouble 10 is that Bob has no charge left and is starving. Plug him directly to the wall and allow him to charge for a few hours. Bob’s battery connectors are loose. Open the battery compartment and check the battery connectors.
Self Checkup System
It can sometimes be difficult to know what exactly is wrong with Bob if he is not feeling well or working the way he used to. To make it easier for you to diagnose the real reason behind Bob’s odd behavior or reduced productivity, he is equipped with a comprehensive home checkup test — a simple procedure that allows you to examine each of Bob’s parts independently. Put Bob in checkup mode Set Bob’s side power switch to OFF and place him on a light-colored surface.
Step One: Ground detection sensors Right after Bob enters checkup mode and while Bob is on the floor, look at his screen. You should see four lights indicating TROUBLE NR, MIN CLEANING, CAPACITY, and CHARGING lit up in the center of Bob’s display. If all four lights do not turn ON upon entering the checkup mode, flip Bob over and wipe the ground detecting sensors with a clean cloth. Check again to see if all four lights turn on. If the problem persists, Bob’s sensors may need to be changed.
Step Three: Charging System To move onto the third step of the checkup test, press Bob’s UV button once. His screen will go blank. Place Bob at about 5 inches of his charging station with his head sensor facing the station. Bob’s screen should display the number 77. Step Four: Touch and bumper sensors To move on to this test, press the UV button on the cover twice. The UV button is located on the lower left corner of Bob’s display. Bob’s screen will then go blank.
Step Five: Display screen Press the UV button one more time. Each word and icon on the screen will light up in a repeating rotation. Step Six: Brush and suction power Press Bob’s UV left button one more time until all icons on the screen light up. Now press the PROGRAM button located to right next to the UV button. In this mode, the brushes start rotating and you will feel air flowing from the back of the dustbin. Ignore the signs and numbers on the display in this test mode.
turn off. If everything responds properly, Bob’s internal parts are working correctly! Contact support@bobsweep.
Support & Warranty
Warranty information A bObsweep product purchased from an authorized seller and used anywhere in the world includes a 1-year limited warranty, 2-year warranty on the battery, five years of subsidized replacement, and a lifetime of support. The warranty covers labor and all parts, except brushes, filters, and mopping cloths. Postal charges are not covered by the warranty. Additional coverage plans are available for purchase at http://www.bobsweep.com/ coverageplan.
Bob’s Cleaning Behavior Bob’s cleaning pattern may look quite different from the way a human would clean: he may spin in a gradually widening circle, follow along walls, or zigzag across a small area. Sometimes he may seem to be ignoring some spaces or spending too much time on others — but don’t worry! Bob’s dirt sensors tell him to pay more attention to particularly dusty or soiled areas.
Bob’s Challenges Bob is designed to maneuver around furniture of most shapes and sizes, but certain configurations may confuse him temporarily. Bob may sometimes find it difficult to clean under chairs with narrow legs, or furniture that is too low for his bumper sensors to detect. Irregularly-shaped furniture, such as chairs with circular bottoms, may also confuse him for a moment — but don’t worry, Bob usually finds his way around with time.
Inclines
Sometimes Bob will attempt to drive up angled surfaces, getting stuck for a few minutes before he decides to clean somewhere else. This is because Bob wants to cover every spot in your home and will try his hardest to overcome any obstacle! As long as Bob does not stop with a Trouble Number on his display, allow him to find his own way around your home and continue cleaning. Take note of the areas Bob finds the most challenging, and if possible spread or adjust some of your furniture accordingly.
FAQs
1. Where can I find Bob’s training videos? Bob’s “how-to” videos can be found at Bob’s owners’ corner: http://owners. bobsweep.com. 2. How long should Bob’s battery last? The exact time depends on the type of surface Bob is cleaning as well as the age of the battery. Generally, the smoother the surface (hardwood or tile for example), the longer the battery will last. When fully charged, a new Bob usually cleans between 45 to 90 minutes. 3. My Bob’s battery never seems to charge fully.
6. My Bob won’t turn on no matter what I do. If Bob only charged for a short amount of time and does not start after using his ON/ OFF switch or his charging station, it’s likely that his battery has drained too low to operate. To recharge him, unplug the adapter that normally attaches to the charging station and plug it directly into the inlet on Bob’s side. Let Bob recharge fully this way before using again.
other debris have been caught in them and are clogging the areas where they attach to Bob. You can use scissors to cut the hair wrapped around either brush, until you are able to remove it. You may need to gently pull the main brush up or down to reach the corners, but do not force the brushes out as this can damage them. 10. Bob gets stuck under my furniture or travels over wires that tangle up his brush.
The circle spot function (Spiral Track™) is best for cleaning a small area with a large amount of dirt or dust. It is a great way to target a newly soiled area, such as one particular spill in an otherwise clean area.
The zigzag spot function (Waffle Track™) is also useful for small spaces. It is very effective when mopping as its movement pattern minimizes streaking on tile or hardwood floors. 13. My Bob is stopping and showing a Trouble Number on the screen.
If this does not solve the issue, Bob might need a restart. You can restart him by turning him off and plugging the power adapter directly to the inlet on his side. Always unplug the adapter from the wall, plug it into Bob, and then replug the adapter to the wall. 16. I have a question and need to contact Bob’s support team. How do I do that? Our devoted team is always eager to help you! You can reach us by phone or e-mail. Call us toll free 1-888-549-8847 for support in Canada and the United States.
End User License Agreement for Bobsweep Software and bObsweep
IMPORTANT - READ BEFORE USING. Do not use the robot (“Bobsweep”) accompanying this license agreement (“Agreement”) until you have carefully read and agreed to the following terms and conditions. By using the Bobsweep, you agree to the terms of this End User License Agreement (“EULA”) and any amendment or addenda accompanying this Agreement. If you do not agree to the terms of this EULA, you may not use the Bobsweep.
This offer is void if the defect results from accident, abuse, misapplication, or software that you developed for your Bobsweep. Any updates or supplements to the Bobsweep Software or the Bobsweep provided to you after the expiration of the one (1) year period are not covered by any warranty or condition, express, implied or statutory. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
APPLICABLE LAWS: Any claim arising under or relating to this Agreement shall be governed by the internal substantive laws of the Commonwealth of California, without regard to its principles of conict of laws. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
sealed with care bObsweep
