Use and Care Manual

4
www.BOCCHIUSA.com
Lifetime Limited Warranty for BOCCHI Fireclay Products
BOCCHI warrants its fireclay kitchen and bathroom products manufactured after 2012, to be
free of defects in material and workmanship during normal residential use for as long as the
original consumer purchaser owns his or her home. Gloss reduction, scratching, staining and
acid or alkaline etching of the finish over time due to use, cleaning practices or water or
atmospheric conditions, are not manufacturing defects but are indicative of normal wear and
tear. This warranty applies only to BOCCHI fireclay kitchen and bathroom products installed in
the United States of America, Canada or Mexico (North America). If a defect is found in normal
residential use, BOCCHI will, at its election, repair, replace or make appropriate adjustment.
Damage caused by accident, misuse, or abuse, such as dents and scratches after installation, is
not covered by this warranty. Improper care and cleaning will void the warranty. Proof of
purchase (original sales receipt) must be provided to BOCCHI with all warranty claims.
BOCCHI is not responsible for labor charges, installation, or other incidental or consequential
costs. In no event shall the liability of BOCCHI exceed the purchase price of the product.
If the fireclay kitchen or bathroom product is used commercially or is installed outside of North
America, BOCCHI Co. warrants the fireclay sink to be free from defects in material and
workmanship for one (1) year from the date the product is installed, with all other terms of this
warranty applying except duration. All other components other than the fireclay sink
component carry BOCCHI's one-year limited warranty unless otherwise specified.
If you believe that you have a warranty claim, contact your Dealer, Plumbing Contractor, Home
Center or E-tailer, or write to BOCCHI at: BOCCHI Co., Attn.: Customer Care Center, 6590
Shiloh Rd. East, STE D, Alpharetta, GA 30005, USA. Please be sure to provide all pertinent
information regarding your claim, including a complete description of the problem, the product,
model number, color, finish, and the date the product was purchased and from whom the
product was purchased. Also include your original invoice.
BOCCHI CO. AND/OR SELLER ARE PROVIDING THIS WARRANTY IN LIEU OF ALL
OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. BOCCHI AND/OR SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow limitations on how long an implied warranty lasts or the
exclusion or limitation of such damages, so these limitations and exclusions may not apply to
you. This warranty gives the consumer specific legal rights. You may also have other rights that
vary from state/province to state/ province. This warranty is to the original consumer purchaser
only, and excludes product damage due to installation error, product abuse, or product misuse,
whether performed by a contractor, service company or the consumer.
This is BOCCHI's exclusive written warranty.
6590 Shiloh Rd. East, STE D
Alpharetta, GA 30005
T. 877-565-2221
in
[e-mail]