User Manual Document No: 1225 Issue 2.
ID Card Printer – User Manual CONTENTS Safety Instructions ............................................................................................................................ - 3 Printer installation ............................................................................................................................. - 4 Welcome ................................................................................................................................... - 4 Unpacking ..................
ID Card Printer – User Manual The information contained in this document is subject to change without notice. Magicard Ltd shall not be liable for errors contained herein or for incidental consequential damages in connection with the furnishing, performance or use of this material.
ID Card Printer – User Manual PRINTER INSTALLATION Welcome Thank you for choosing this ID card Printer. Before setting up your printer using the Driver CD–ROM, please follow the simple steps in this guide on installing your printer. This guide helps you make your printing experience more enjoyable and secure. Unpacking Please ensure you have all the items listed before you start installation. 1. ID Card Printer 2. USB Cable (2 meter) 3. Multinational Power Adaptor 4. Driver CD-ROM 5.
ID Card Printer – User Manual IMPORTANT – Do not connect USB yet It is important to install the printer’s Driver CD ROM first, before connecting the USB cable between your PC and ID Card Printer.
ID Card Printer – User Manual Prepare the Cleaning Roller Open the Printer, then ….. 1. Remove the Cleaning Cassette. 2. Pull the Paper Tab to remove the protective covering on the new Roller. 3. Refit the Cleaning Cassette into the Printer.
ID Card Printer – User Manual Install the Dye-Film • Remove the Dye-Film from it’s packaging. • Place the loaded spool into the rear slots and the take-up spool into the front slots. • Close the Printer. Connect the Power Supply Select the correct adapter for your region and connect to Power Supply unit. Plug in and connect to Printer (which will automatically switch on). IMPORTANT : Do not connect the USB until the CD ROM has been installed.
ID Card Printer – User Manual Load the Driver CD in to your PC 1. Load the Driver CD ROM into the PC. Note : If the CD does not run automatically, click the “start” button, then click on “run”. Type “D:\autorun”, where D is the Drive letter for your CD Drive, then press the ‘Return’ key. 2. Now follow the on-screen instructions to install the Printer Driver (please see instructions on Page 9).
ID Card Printer – User Manual Driver installation instructions (continued).
ID Card Printer – User Manual Choose to install the Driver for USB operation.
ID Card Printer – User Manual The Driver installation is complete and the Printer can now be connected to the PC. NOTE: You may need to restart your PC.
ID Card Printer – User Manual USING YOUR ID CARD PRINTER Printer Parts 1 1. Lid Latch 2. Thermal Print Head 2 3. Power Button (multi-coloured) 4. Hand feed/Cleaning Card entry slot 5. USB Port 6.
ID Card Printer – User Manual Multi-coloured Button functions This printer is fitted with a multi-coloured Button to indicate the various functions of the Printer. These functions are indicated below : OFF - Button not illuminated – the Printer is powered off. GREEN – Indicates a ‘Ready’ condition - the Printer is ready to accept a print job. YELLOW – Indicates the Printer is busy (such as file downloads, printing etc.
ID Card Printer – User Manual Powering ON Press the button once and release ….. x1 …. Printer begins initialising ….. …. after initialising, Printer goes to ‘Ready’ Powering OFF Press and hold ….. (approx 2 seconds) x1 (hold) …. until the colour changes ….. ….
ID Card Printer – User Manual Printing the ‘internal test pattern’ Press the Power Button twice in quick succession …. (within 0.5 seconds) … the button’s colour will change to yellow (busy)…. … after a few seconds, the button will FLASH YELLOW to request a card to be fed into the front card slot …. Feeding cards When the button FLASHES YELLOW … … insert a card into the front card slot. Note: See page 19 for correct orientation of magnetic stripe cards and HoloPatch cards.
ID Card Printer – User Manual Removing printed cards When the button FLASHES RED/YELLOW … … remove the card from the front card slot. Cancelling a print job Any print job can be cancelled. This can be done while the printer is downloading the image or printing it ….. …. when the button is yellow, just press once and release.
ID Card Printer – User Manual CHOOSING THE RIGHT DYE-FILM Note : • 300YMCKO Dye-Film is generally the appropriate choice for colour printing with this printer. • 1000K & 600KO Dye-Film – where running costs are critical, monochrome printing is a fraction of the cost of colour printing. The Table below is a guide to selecting the best Dye-Film to use for any intended application.
ID Card Printer – User Manual CHOOSING THE RIGHT CARDS Card material Not all white plastic Cards are the same. For best image quality always use high quality PVC Cards. Pure PVC card stock or laminated PVC/polyester Cards are available. The latter are more durable and better suited to heavy use and heat lamination when required. For access control and Smart Card applications, your Dealer should provide the appropriate type for “direct to Card” printing.
ID Card Printer – User Manual Using Magnetic Stripe cards If you have a printer fitted with the optional magnetic encoding module, you can simultaneously print and encode the magnetic stripe on the rear of a magnetic stripe Card. The magnetic encoding module can encode both HI-CO and LO-CO Magnetic stripe Cards. When feeding Magnetic Stripe Cards, make sure the stripe is on the left and underneath (when viewing from the front of the Printer).
ID Card Printer – User Manual Using Rewriteable Cards ReWriteable Rewriteable Cards use a special heat sensitive layer on the upper surface that can be erased and rewritten (at least 500 times). These Cards are not printed in the conventional sense (where Dye-Film is used), but instead use heat transferred directly from the Thermal Printhead into the card surface. To print on rewriteable cards: 1. Remove the Dye-Film from the printer. 2. Close the lid. 3.
ID Card Printer – User Manual THE PRINTER DRIVER SETTINGS To access the Printer Driver settings in Windows 10 : 1. On the PC, right click “Start” then “Settings” 2. click on the “devices” and select the “Printer & scanners” option. 3. click on the ID Card Printer’s driver and select “Manage” then “Printing Preferences…” option. To access the Printer Driver settings in Windows Vista/Windows 7 and 8: 1. On the PC, go to the Windows logo then “Control Panel” 2.
ID Card Printer – User Manual CARING FOR YOUR PRINTER CLEANING IS IMPORTANT !!! • Printer care is an important factor of your Printer’s operation and longevity. • Maintaining a regular cleaning routine will give you optimum print quality and prevent “down” time. • We recommend that you clean the Rollers and Print Head each time you fit a new roll of Dye-Film, and replace the Cleaning Roller.
ID Card Printer – User Manual Cleaning supplies Two Cleaning Cards and a Cleaning Roller (sleeve & bar) are bundled with each new ID Card Printer.
ID Card Printer – User Manual Replacing the Cleaning Roller A new cleaning roller is supplied with every new Dye-Film roll. – Open the Printer, remove the used Dye-Film, then :- 1. Pull out the Cleaning Cassette. (This is the positioned towards the front of the Printer – just behind the front Card slot – see below). 2. Slide out the metal bar, then remove and discard the used Cleaning Roller. 3. Slide the metal bar into the new Cleaning Roller. 1 2 4 3 5 A 4.
ID Card Printer – User Manual Cleaning the printhead using the Cleaning Pen We recommend that you clean the Print Head each time you replace the Dye-Film. • Take the Cleaning Pen from your cleaning Kit. • Open the Printer and carefully run the Pen several times, along the complete length of the Print Head.
ID Card Printer – User Manual AVAILABLE CONSUMABLES Product Code Description Dye-Film • **300YMCKO • **600KO • **1000K - YMCKO 5 panel Dye-Film, 300 images. KO 2 panel Black Resin Dye-Film, 600 images. Monochrome Black Resin, 1000 images. (Various monochrome colours available). (** = 2 digit supplier code) Product Code Cleaning Kit • CK1 • 3633-0054 Description - Contains 10 Cleaning Cards and 1 Pen. Contains 5 Cleaning Rollers and 1 Roller Bar. Cards • All standard PVC ISO CR79/CR80 sized Cards.
ID Card Printer – User Manual TROUBLESHOOTING Table 1 - Printer Error Messages Error Message Lid Open, please close to continue. Code = 01:00 to 01:15 Hand feed error, please select and try again. Code = 03:00 to 03:01 Card Jam, please clear printer mechanism. Code = 06:00 to 06:27 No film detected please load a new roll of film to continue. Code = 07:00 Out of dye film, please load a new roll of film to continue.
ID Card Printer – User Manual Table 1 - Printer Error Messages (continued……) Error Message Probable Cause Solution The printer has validated the dye-film but the configuration of colors is unsupported. 1. Make sure you are using genuine film from the original printer supplier (cheaper clone supplies can cause this problem). 2. This could be a new film type for the printer so a firmware upgrade might be needed. Download the latest firmware from our website and install it. 3.
ID Card Printer – User Manual Table 1 - Printer Error Messages (continued……) Error Message Probable Cause Solution Image too dark, Please cancel print job and reduce driver printhead power settings to try again. Code = 15:00 Your printer driver settings for Print Head Power are set to high. 1. Reduce the Print Head Power settings in the driver to 50. 2. Make sure the correct power supply is connected. Can't Lift Head, Check Printer Mechanism.
ID Card Printer – User Manual Table 3 - Printer Prints but with Image Quality Problems Problem Probable Cause Mis-registration of colours. (Ghosting on Photographs etc.) Small areas of wrong colour. (Small areas where one or more colour layers have been missed from the image). Solution 1. Card is slipping due to dirty Rollers. 1. Clean all Rollers. (See page 20 of this document). 1. Dust and debris on surface of the Card. (white ovals). 2. Contaminated with oily deposits (darker blotches). 3.
ID Card Printer – User Manual Table 5 - Dye-Film Problems Problem Dye-Film is being cut during the print operation. Probable Cause 1. Ribbon sticking to Card. 2. Image printing over the ends of the Card. Solution 1. Ensure cards are not already ‘used’. Then lower Print Head power settings. 2. Adjust either the image “Start” if cutting at beginning of film panel, or the image “End” if cutting at rear of Film panel. Image is printed outside the colour panels. (Puts a coloured band across one end of Card).
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