ProHold DRDX Digital Download System TM TM Remote Unit Installation Guide Just what you want to hear™
FCC Notice This equipment has been tested and found to comply within the limits for a Class A digital device, pursuant to Part15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Items (b) and (d) are indicated on the label. The ringer equivalence number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the RENs of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring properly. Service Requirements 5. In the event of equipment malfunction, all repairs should be performed by our Company.
Important Safety Instructions 1. Read and follow all instructions. 2. Follow all warnings and instructions marked on the product 3. Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. 5. Do not place this product on an unstable cart, stand or table.
ProHold DRDX TM TM Digital Download System DRDX Unit Installation Guide 1
Specifications Power Requirements: 9V AC. Power supply included with the unit provides 9V AC @ 800 mA from 110V AC Source Coding Method: IMA Standard Sampling Rate: 128 Kilobits/sec minimal Memory Capacity: PRO4 DRDX - 4 minutes PRO6 DRDX- 6 minutes PRO8 DRDX - 8 minutes PRO12 DRDX- 12 minutes Memory Backup: 20 year non volatile FLASH Memory Ext.
Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 2. Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3. Top Panel Controls and Connections . . . . . . . . . . . . . . . . . . . . . . . .6 4. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 4.1 Unpacking & Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 4.
1. Introduction The ProHold DRDX is the latest addition to the ProHold Series of Message On Hold Digital Announcers form BOGEN Communications. The ProHold Remote DRDX is designed to provide the end-user with superior ‘DDD’ Digital Message Quality, combined with flexible programming. With ProHold DRDX there are no more lost tapes, worn out heads or gummy capstans. ProHold DRDX is virtually maintenance free. There are absolutely no moving parts to wear or break.
2. Front Panel Features 2 1 1. LED Indicators POWER, PLAY and LOAD. The POWER LED is lit when unit is plugged into wall. The PLAY LED is lit when unit is playing either Program. The LOAD LED is lit only when the unit is communicating with the Base Station. 2. Monitor Speaker Lets you monitor playback levels and locally set via the local volume control. A SPKR ON/OFF switch is included on the top panel.
3. Top Panel Controls and Connections 7 6 5 4 3 2 1 Key Identifier Description 1 9V AC Jack accepts 9V AC power to the unit. The power supply included with the unit provides 9V AC @ 800mA from a 110V AC source. 2. 1 WATT RCA Phono Jack - 1 watt into 8Ω 3 Ω LINE 600Ω 600Ω output to the MOH input on a telephone system or to the amplifier of a loudspeaker system 4.
4. Installation 4.1 Unpacking & Inspection Your ProHold DRDX unit was carefully checked and inspected at the factory. Inspect the carton and unit for signs of damage as you unpack your unit. If damage is found, notify the dealer from whom the unit was purchased. If you received the unit through the mail, you must file a claim with the carrier. 4.
4.5 Connecting to your Telephone System Use the audio cable terminated with an RCA type plug (provided) to connect the LINE 600Ω output or 1 watt output to your telephone system’s Messageon-Hold (MOH) input. (The outputs may also be used to feed into the input of a loudspeaker system amplifier.) 4.6 Connection to an External Speaker (optional) The 1 watt output RCA Phono Jack may be used to power an external 8Ω speaker. The output provides 1 watt into 8Ω. 4.
5. Operation ProHold DRDX is extremely simple to operate. Once the unit has been properly installed the only action you have to perform is to call your studio and give them the phone number of the ProHold DRDX unit. Your studio will help you customize your production and preferences. As soon as you give your final approval, your Message is ON LINE working for your business. No waiting for the snail-mail express! 6.
6.2.2 Parallel Time Share In this configuration the incoming phone line is split via a ‘line splitter’ device. (Available at most electronic/hardware stores). One line is physically connected to both devices, like the phone extensions in your home. You could have your studio set the ProHold DRDX to one (1) ring answer but restricted to Mondays from 5:00 p.m. till 5:00 a.m. All other times the USER Equipment would actually pick up the line (user equipment should be set to pick up on 2 to 3 rings).. 6.2.
7. Troubleshooting There is virtually nothing which can fail within the ProHold DRDX unit. Almost all unit problems can be traced to a few simple causes. Power LED does not light Check power supply connection. Verify wall outlet is operational (e.g.
8. Care and Maintenance The impact resistant housing and quality construction of the ProHold DRDX virtually eliminates the need for service or maintenance There are No User Serviceable Components within the unit or the power supply. Refer all servicing to qualified personnel.
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50 Spring Street • Ramsey, NJ 07446 (201) 934-8500 www.bogen.
