User manual
Page 28 
test recording. Should this not be possible again, then, your device is not functioning 
properly. Please contact your sales representative. 
11.2.  Reformat memory 
If your Milestone 311 plays the message “No file system. Please format through PC 
connection” or you would like to format the internal memory or a memory card then please 
see below for the required steps: 
• 
Connect your Milestone 311 via USB cable to a computer
• 
Select your Milestone 311 and open a pop-up window with the right mouse button
• 
Chose “format”.  Ensure that formatting is performed using FAT (selection field within 
Windows). If you can chose between FAT32 and FAT (without numbers), chose FAT.
• 
Properly log-off your Milestone 311 from the computer
• 
Remove the USB cable from your Milestone 311
• 
Milestone 311 does not give any acoustic feedback to acknowledge formatting.
Memory cards must be formatted with the standard FAT16 or FAT32 data system.  
Milestone 311 is optimized for FAT16. With FAT32 Milestone 311 operates slightly slower 
than with FAT16. 
12. Further information, service and support 
For service and maintenance of your Speakout module please contact your distributor. 
More tags are available from your distributor. If you buy the tags somewhere else, please 
make sure the tags comply with the ISO Norm 15693. 
The legal warranty conditions of Switzerland apply in minimum. These are: 12 months 
warranty upon sales. The product has to be sold to you by an official Bones distributor. 
Warranty expires upon non-foreseen physical, mechanical or chemical influence on the 
device. 
13.  Additional information, warranty and support 
Available warranty varies by country and is limited by applicable laws at time of purchase. 
The product must be purchased from a manufacturer-licensed distributor in the country of 
main residence of the user. 
All parts of a warranty are voided by inappropriate use, mechanical overload or opening of 
device. 
Please contact your sales representative for any warranty related issues of your Milestone 
311. 
14. Care and maintenance 
Clean the device with a moist, but not wet duster. Do not use any cleaning agents. 
The user may not replace the built-in lithium battery. Due to product reliability issues, only 
the manufacturer may perform replacement of the battery. 










