User guide

Phone Calls 25
4. The Phone screen then opens, with the phone number automatically filled in and ready
to be dialed. To place the call, touch .
Call Emergency Numbers
You can place calls to 911 even if the phone‟s screen is locked or your account is restricted.
To call the 911 emergency number when the phone‟s screen is locked with a screen lock:
1. Turn the screen on if it is turned off.
2. Touch Emergency call on the screen.
3. Touch .
To call the 911 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Turn Your Screen On and Off.
2. Touch > .
3. Touch .
Note: When you make an emergency call, the device automatically enters Emergency mode.
To exit Emergency mode:
1. Touch to end a 911 call.
Note: When you end the 911 call, you are returned to the Emergency Callback mode.
2. Flick down the status bar and touch Emergency Callback Mode, and then touch Yes to
exit to the normal mode.
Emergency Callback Mode
Emergency Callback mode enables the operator to call you back to determine your approximate
location. In Emergency Callback mode, you cannot send and receive messages, or browse web
pages.
Emergency Callback mode is active for five minutes or is cancelled when you make a non-
emergency call.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available.