User Manual

EN
42
Troubleshooting
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Operating situation Cause Remedy
Control knob display
/
.
Continuous operation (8 s) of the control knob or
control knob dirty.
Take your finger off the control knob or clean the
knob.
Control knob display
E
0
0
1
,
E
0
0
2
.
Error when the software is running. Perform a reset (configuration Ch) (see the
“Installation” chapter).
Disconnect the device from the mains for at least
1 min. and restart it.
Contact the BORA Service Team.
Control knob display
E
0
2
1
,
E
0
5
7
.
Temperature too high. Allow the cooktop to cool.
Control knob display
E
0
8
2
,
E
0
8
3
.
Check the connection to the temperature sensor. Replace temperature sensor.
Call the BORA Service Team.
Control knob display
E
0
1
9
.
Error in the touch surface values. Perform touch command.
Call the BORA Service Team.
Error code
E
0
6
6
.
Gas supply interrupted and/or no flame detected.
The gas bottle is empty.
Repeat the ignition process several times if
necessary. This can be done with a touch
command on the control knob when the power
level is flashing or by turning the control knob to
power level 0 and then setting the power level.
Confirm error E_066 and try to ignite it again. (The
gas pipe needs a certain amount of time to fill after
installation).
Check the gas or mains connection.
Contact the BORA Service Team.
Tab. 9.1 Resolving a fault
X
After troubleshooting try again and check that the problem has been solved.
X
With all faults, try restarting the system.
X
As a last resort, briefly disconnect the power supply.
i
During or after an interruption to the power supply, the cooktops may still be hot. In the case of cooktops PKCH3, PKCB3 and
PKG3, after an interruption to the power supply the residual heat is not displayed, even if they were previously in operation
and the cooking zones are still hot.
X
Should faults arise frequently, contact the BORA Service Team (see the “Warranty, service, spare parts and accessories” chapter)
and specify the error number displayed and the appliance type (see the “Identification plates” chapter).