Analog PTZ Cameras AutoDome 100/600/700/800 and MIC Series 550 en Firmware Update Manual
Table of Contents | en iii Table of Contents 1 IP AutoDome Firmware Updates via a TCP/IP Network............................................................................ 1 1.1 Upgrading the AutoDome 700 or AutoDome 800 ........................................................................................ 1 1.2 Beginning the Firmware Update Process..................................................................................................... 2 1.
iv en | Table of Contents F.01U.097.269 | 4.0 | 2012.02 Firmware Update Manual Bosch Security Systems, Inc.
AutoDome 700/800 1 IP AutoDome Firmware Updates via a TCP/IP Network | en 1 IP AutoDome Firmware Updates via a TCP/IP Network The AutoDome 700 and AutoDome 800 incorporate a network video server in the IP module. The primary function of the server is to encode video and control data for transmission over a TCP/IP network. The IP AutoDome also allows an operator to update the AutoDome firmware via the TCP/IP network.
2 1.2 en | IP AutoDome Firmware Updates via a TCP/IP Network AutoDome 700/800 Beginning the Firmware Update Process Use this procedure to connect to your IP AutoDome and to navigate to the Firmware Update page. 1. Launch Internet Explorer and type the IP address for the AutoDome in the Address bar and click Go. Internet Explorer opens the Livepage view for the IP AutoDome. 2. Click the SETTINGS link, located at the top of the page. Figure 1.1 3. Click the Service link in the left pane. Figure 1.
AutoDome 700/800 IP AutoDome Firmware Updates via a TCP/IP Network | en 4. 3 Click the Maintenance link below the Service link. Figure 1.3 Service Settings Maintenance option Bosch Security Systems, Inc. Firmware Update Manual F.01U.097.269 | 4.0 | 2012.
4 en | IP AutoDome Firmware Updates via a TCP/IP Network 1.3 AutoDome 700/800 Updating The AutoDome 700 or AutoDome 800 Firmware The latest firmware is available on the Bosch Security Systems Web site. A firmware update contains one file (typically a .fw file) and updates the communications module inside the AutoDome. 1.3.1 Selecting and Uploading Firmware Files To upload the firmware file, use the following procedure: 1.
AutoDome 700/800 IP AutoDome Firmware Updates via a TCP/IP Network | en 4. 5 Click OK to the warning message to continue the firmware upload, or Cancel to stop the upload. ! CAUTION! Updating the firmware erases all device settings. To save these settings, click the Configuration download button to save the current device settings and then upload this file after the completion of the firmware update. Figure 1.6 Warning message The page displays a progress bar as the firmware is uploaded. Figure 1.
6 en | IP AutoDome Firmware Updates via a TCP/IP Network F.01U.097.269 | 4.0 | 2012.02 Firmware Update Manual AutoDome 700/800 Bosch Security Systems, Inc.
Analog Camera Firmware Updates via the CTFID | en 2 7 Analog Camera Firmware Updates via the CTFID This chapter details the procedure to update the firmware files for an AutoDome 100, AutoDome 600, a MIC Series 550 and a MIC Series 550 UIR analog camera using the Configuration Tool for Imaging Devices (CTFID). The CTFID connects a computer to an analog camera using a BNC to USB (Bilinx) connection or via a serial (RS232/RS485) connection.
8 en | Analog Camera Firmware Updates via the CTFID 2.2 Hardware Connections This section provides a brief description of the devices necessary to connect a PC (with the CTFID software installed) to an analog AutoDome or to a MIC Series 550. Refer to the AutoDome 600 Installation Manual or the MIC Series 550 Installation Manual and to the CTFID User’s Manual for detailed connection information. 2.2.
Analog Camera Firmware Updates via the CTFID | en 2.2.2 9 Serial Connections The CTFID can also communicate with an AutoDome 600 or MIC Series 550 via an RS232 or an RS485 serial cable connected to a PC with a DB9 connection. The following illustration depicts a typical serial connection (refer to the CTFID User’s Manual for detailed connection instructions) . Figure 2.4 1 2 3 4 5 2.
10 en | Analog Camera Firmware Updates via the CTFID 2.3.2 Launching with an RS232/RS485 Serial Connection If using a RS232/RS485 serial connection, use the following instructions to launch the CTFID software. 1. Double-click the CTFID icon on the Windows Desktop. 2. Click Cancel to select an alternate interface. Figure 2.6 3. CTFID Detect Device Screen Click the Select an alternate interface radio button and click Continue. \ Figure 2.7 Alternate Interface dialog box 4.
Analog Camera Firmware Updates via the CTFID | en 7. 11 Click Continue to start downloading the AutoDome configuration settings. Figure 2.9 Downloading AutoDome Device Settings 8. Proceed to Section 2.4 Uploading AutoDome or MIC Series 550 Firmware Files, on page 12. Note: The CTFID typically connects to an AutoDome in approximately 15 seconds, but it can continue to attempt a connection for up to one minute. Bosch Security Systems, Inc. Firmware Update Manual F.01U.097.269 | 4.0 | 2012.
12 en | Analog Camera Firmware Updates via the CTFID 2.4 Uploading AutoDome or MIC Series 550 Firmware Files The service packs are available on the Bosch Security Systems Web site. Refer to the next section for instructions to upload firmware files to an AutoDome 100. Skip to Section 2.4.2 Uploading an AutoDome 600 or MIC Series 550 Service Pack, on page 14, for information and instructions for uploading firmware files to an AutoDome 600 or to a MIC Series 550.
Analog Camera Firmware Updates via the CTFID | en 3. Navigate to the location of the firmware update file. 4. Select the appropriate file for your Device Model and Video Type; then click OK. Figure 2.11 13 Select AutoDome 100 Series Firmware Image File The CTFID displays a message warning you that the firmware update process erases all device settings and returns the settings to the factory default value. 5. Click OK to accept the warning and to start the update process.
14 en | Analog Camera Firmware Updates via the CTFID 2.4.2 Uploading an AutoDome 600 or MIC Series 550 Service Pack The firmware upgrade process requires updates to one or all of the following files: File Name Function SCBootApp.g4i Updates the system controller boot firmware. G5Main.g4i Updates the system controller firmware. MICMain.g4i FPGA_SC.g4i Updates the FPGA chip. FPGA_VCA.g4i Updates the FPGA chip. VCA_boot.g4i Updates PTZ camera Video Content Analysis firmware.
Analog Camera Firmware Updates via the CTFID | en 2.4.4 15 Selecting and Uploading Firmware Files To upload the service pack firmware, use the following procedure: 1. Check the version of the SC Boot firmware file to determine the service pack that you must start with. See Section 2.1 Selecting the Service Pack, on page 7. 2. Download the service pack from the Bosch Security Systems Web site. See Section 2.4 Uploading AutoDome or MIC Series 550 Firmware Files, on page 12 3.
16 en | Analog Camera Firmware Updates via the CTFID 4. From the Look In drop-down list, navigate to the drive that contains the service pack. 5. Select the directory that contains the service pack files. Note: If the service pack contains an updated SC Boot file, you must update this file first. You must navigate to the Boot directory first to check for an updated version of the SC Boot file. See Section 2.4.3 Order to Upload Files, on page 14. 2.4.5 Updating the SC Boot file 1.
Analog Camera Firmware Updates via the CTFID | en 17 A highlighted filename with a check mark in the box indicates that the service pack directory contains that file. The subcomponent list also displays the version of the file in the service pack and the version of the file currently installed in the camera (Device Version). The CTFID automatically selects a service pack file for uploading if its version is greater than the version of the file installed in the camera.
18 en | Analog Camera Firmware Updates via the CTFID 6. Click OK to continue uploading the service pack files. Figure 2.18 2.4.6 Successful SCBoot Upgrade Updating the G5Main or MICMain Files The G5Main or MICMain file must be uploaded next. 1. Navigate to the Service Pack directory that contains the G5Main or MICMain files and double-click on the folder to refresh the Files In Service Pack list. Figure 2.19 2.
Analog Camera Firmware Updates via the CTFID | en 3. 19 Click the Firmware Upload button to accept the checked files. The CTFID displays a warning message. Figure 2.20 4. ! Firmware upgrade warning Click Yes to start the file update process. CAUTION! Updating the firmware erases all device settings. To save these settings, click on the Configuration download button to save the current device settings and then upload this file after the completion of the firmware update. 5.
20 en | Analog Camera Firmware Updates via the CTFID 6. Click OK to complete the upgrade process. Figure 2.21 i Successful upload message NOTICE! When the upgrade operation is complete, the CTFID may display the Load Configuration dialog box. Disregard this dialog box; the CTFID removes the dialog box once the camera reconnects to the CTFID. 7. Confirm that the CTFID Main Screen displays the new firmware version for the camera. Figure 2.22 F.01U.097.269 | 4.0 | 2012.
Analog Camera Firmware Updates via the CTFID | en 2.4.7 21 Additional Language Option Certain Service Packs may include the option to upload the additional languages to the camera. The firmware file to add a new language is located in the Language folder. Before installing an additional language, you must first upgrade the SCBoot and the SC Main files (refer to Section 2.4.4 Selecting and Uploading Firmware Files).
22 en | Analog Camera Firmware Updates via the CTFID 5. Click the Upload Firmware button, and acknowledge the Warning message to start uploading the Language Table file. Figure 2.24 6. Upload Language table The AutoDome disconnects and proceeds through its homing process, and then restarts. During this time DO NOT CLICK ANYTHING! The camera reconnects automatically to the CTFID. Note: Do not click on any buttons while the camera is uploading.
Troubleshooting | en 3 23 Troubleshooting This section provides information for issues that may arise during the upgrade process of an AutoDome 100, 600, 700 or 800. 3.1 AutoDome 600 Firmware Version Identification Each service pack contains a version of the files in the illustration below. The version number of the Service Pack is sequential, but the versions of the firmware modules included in the service pack varies.
24 en | Troubleshooting 3.2 AutoDome 700 / AutoDome 800 This section offers suggestions if a firmware upgrade fails in an AutoDome 700 or an AutoDome 800. 3.2.1 Web Browser Issues The browser displayed video correctly before the upgrade, but is no longer streams after completing the upgrade process. Do a manual refresh of the LivePage. If this does not work, check to ensure the following: – Microsoft® Internet Explorer® version You must use Internet Explorer version 7.0 or higher.
Troubleshooting | en 3.3.2 25 BILINX – Ensure that only one BILINX device is connected to the PC. For example, only one VP-USB may be connected to a PC at one time. In addition, disconnect the video output from the AutoDome from any other BILINX controller during a firmware upgrade. – Confirm that all connections are correct and that the maximum recommended distance has not been exceeded. – Confirm that there is a direct coax connection to the dome.
26 3.4 en | Troubleshooting Auto Tracker Does not Activate with ON 78 ENTER If the Auto Tracker does not activate when you enter the ON 78 ENTER command, check the version of the VCA firmware. To determine the firmware versions installed on an AutoDome, issue the AUX ON 66 command twice. If the version of the VCA firmware is 0.00.00.00, then the VCA firmware was not installed correctly. To correct this issue, use the following steps: 1. Obtain the latest Service Pack from www.boschsecurity.us. 2.
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