Users Manual
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8. Troubleshooting guide
Symptom Possible cause Possible solution
The other party’s voice cannot be heard.
There is no ringtone.
The volume level is set to the minimum. Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then regis-
ter the cellular phone again.
Each volume level (ringtone, incoming
voice or outgoing voice) is different.
Each volume level is not adjusted properly. Adjust each volume level properly.
The antenna display is different between
the touch screen display and a cellular
phone screen. Making or receiving a call
is unavailable even though the antenna
display shows that it is possible to do so.
The antenna display varies depending on the
model of cellular phone.
This does not indicate a malfunction. The antenna
display and remaining battery level shown on the
touch screen display may be different from those
shown on the cellular phone screen. Use them as a
reference.
A voice cannot be heard clearly when
using a cellular phone behind tall build-
ings.
Some structures such as tall buildings, etc.
may cause irregular reflection of radio waves
or completely shut out radio waves that are
used for cellular phones.
Move to a place without tall buildings.
Noise is heard when using a cellular
phone under/near areas of elevated
railroads, high voltage electric power
cables, traffic signals, neon billboards,
etc.
Electromagnetic waves that are generated
from radio devices may adversely affect the
cellular phone.
This is not a malfunction.
Noise is heard in the sound from the
audio system while using a cellular
phone.
Radio waves that are generated from a
cellular phone may adversely affect the
sound from the audio system.
This is not a malfunction.
Sound skips or stutters. The cellular phone may have turned on the
wireless LAN (Wi-Fi).
Turn off the wireless LAN (Wi-Fi).
Phonebook cannot be downloaded. An error occurred during the phone pairing
process.
Please delete the Bluetooth® pairing information
from both the cellular phone and vehicle system
before registering it again.
Phone does not support phonebook down-
load function.
Contact a NISSAN dealer or visit www.nissanusa.
com/bluetooth/ to check compatibility.
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