Interactive User Manual

Customer service en-us
29
Customer service
19 Customer service
Customer service
If you have any questions, are unable to eliminate an is-
sue in the appliance yourself, or the appliance needs to be
repaired, please contact our Customer Service.
We will work to find an appropriate solution for you thereby
avoiding unnecessary visits by a service provider.
With any warranty repair, we will make sure your appli-
ance is repaired by a trained authorized service provider
using genuine replacement parts. We use only genuine re-
placement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact the Customer Service, you will require the
model number (E-Nr.) and the production number (FD) of
your appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
For assistance with connecting to HomeConnect™, you
can also view instructions here:
www.home-connect.com/us/en/help-support/set-up
19.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
→"Appliance", Fig. 1 /
13
, Page9
Making a note of your appliance's details and the Cus-
tomer Service telephone number will enable you to find
them again quickly.
Technical specifications
20 Technical specifications
Technical specifications
Refrigerant, cubic capacity and further technical specifica-
tions can be found on the rating label.
→"Appliance", Fig. 1 /
13
, Page9