Instruction manual
Customer service en
25
4Customer service
Cu s t o mer ser vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found on the right-hand
side when you open the appliance door. To save time,
you can make a note of the number of your appliance
and the telephone number of the after-sales service in
the space below, should it be required.
Please note that there will be a fee for a visit by a
service technician in the event of a malfunction, even
during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Acrylamide in foodstuffs
Which foods are affected?
Acrylamide is mainly produced in grain and potato
products that are heated to high temperatures, such as
crisps, chips, toast, bread rolls, bread, fine baked
goods (biscuits, gingerbread, cookies).
E no.
FD no.
After-sales service O
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Tips for keeping acrylamide to a minimum
when preparing food
General Keep cooking times as short as possible.
Cook food until it is golden brown, but not too
dark. Large, thick pieces of food contain less
acrylamide.
Baking Use hot air at no higher than 180 °C; egg or
egg yolk reduces the production of acryla-
mide.
Biscuits Use hot air at no higher than 180 °C; egg or
egg yolk reduces the production of acryla-
mide.
Oven chips Spread out a single layer evenly on the
accessory. Cook at least 400 g each time so
that the chips do not dry out.