Instruction manual

12
Troubleshooting
Malfunctions often have simple explanations. Refer to the table
before calling the after-sales service, as you may be able to
remedy the fault yourself.
: Risk of injury!
Incorrect repairs are dangerous. Repairs may only be carried
out, and damaged power and gas lines replaced, by an after-
sales engineer trained by us. If the appliance is faulty, unplug
the mains plug or switch off the fuse in the fuse box. Shut off
the gas supply. Contact the after-sales service.
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Replacing the oven light bulb
If the oven light bulb fails, it must be replaced. Replacement
heat-resistant bulbs can be obtained from the after-sales
service or from specialist retailers. Please specify the E number
and FD number of your appliance. Do not use any other type of
bulb.
: Risk of electric shock!
When replacing the cooking compartment bulb, the bulb socket
contacts are live. Before replacing the bulb, unplug the
appliance from the mains or switch off the circuit breaker in the
fuse box.
1. Allow the cooking compartment to cool down.
2. Open the appliance door.
3. Place a tea towel in the cooking compartment to prevent
damage.
4. Remove the hook-in racks.
5. Remove the glass cover. To do this, open the glass cover at
the front with your hand. Should you experience difficulties
removing the glass cover, use a spoon to help.
6. Remove the oven light bulb.
7. Replace the oven light bulb with a bulb of the same type:
Voltage: 230 V;
Power: 40 W;
Fitting: G9;
Temperature resistance: 300 °C
8. Refit the glass cover for the oven light bulb.
9. Refit the hook-in racks.
10.Remove the tea towel.
11.Switch the circuit breaker back on.
12.Check that the oven lighting is working again.
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate is located on the side
behind the oven door.
You can make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
Please be aware that a visit by an after-sales engineer will be
charged if a problem turns out to be the result of operator error,
even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
Malfunction Possible cause Solution
The appliance
does not work
Power cut Check whether other
kitchen appliances are
working
Faulty circuit
breaker
Check in the fuse box to
make sure that the circuit-
breaker for the appliance is
OK
The oven light-
ing has failed.
Oven light is
faulty
Replace the oven light.
(See section "Replacing
oven light")
The flame
(oven) does not
burn through all
outlet openings.
Normal build-up
of dirt
The burner must be profes-
sionally cleaned.
The door panel
steams up
when the oven
heats up.
Normal occur-
rence; caused
by the differ-
ence in tempera-
ture
Not possible; this has no
effect on oven performance.
E no. FD no.
After-sales service
O
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 € per
minute.