Interactive User Manual

English 19
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it Applies to
The limited warranty provided by BSH Home Appliances
Corporation (BSH) in this Statement of Limited Product
Warranty applies only to the BOSCH Drawer Microwave
sold to you, the rst using purchaser, provided that the
Product was purchased:
• For your normal, household (non-commercial) use,
and has in fact at all times only been used for normal
household purposes.
• New at retail (not a display, "as is", or previously
returned model), and not for resale, or commercial use.
• Within the United States or Canada, and has at all times
remained within the country of original purchase.
The warranties stated herein apply only to the rst
purchaser of the Product and are not transferable. BSH
reserves the right to request proof of purchase at the time
any warranty claim is submitted to conrm that the Prod-
uct falls within the scope of this limited product warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for BSH to notify you in the unlikely event of a
safety notice or product recall.
How Long the Warranty Lasts
BSH warrants that the Product is free from defects in
materials and workmanship for a period of three hundred
sixty-ve (365) days from the date of purchase. The fore-
going time line begins to run upon the date of purchase,
and shall not be stalled, tolled, extended, or suspended,
for any reason whatsoever.
This Product is also warranted to be free from cosmetic
defects in material and workmanship (such as scratches
of stainless steel, paint/porcelain blemishes, chips,
dents, or other damage to the nish) of the Product, for
a period of thirty (30) days from the date of purchase or
closing date for new construction. This cosmetic warranty
excludes slight color variations due to inherent differences
in painted and porcelain parts, as well as differences
caused by kitchen lighting, product location, or other simi-
lar factors. This cosmetic warranty specically excludes
any display, oor, “As Is”, or “B” stock appliances.
Repair/Replace as Your Exclusive Remedy
During this warranty period, BSH or one of its authorized
service providers will repair your Product without charge
to you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect
in materials or workmanship. If reasonable attempts to
repair the Product have been made without success, then
BSH will replace your Product (upgraded models may be
available to you, in BSH's sole discretion, for an additional
charge). All removed parts and components shall become
the property of BSH at its sole option. All replaced and/
or repaired parts shall assume the identity of the original
part for purposes of this warranty and this warranty shall
not be extended with respect to such parts. BSH's sole
liability and responsibility hereunder is to repair manu-
facturer-defective Product only, using a BSH-authorized
service provider during normal business hours. For safety
and property damage concerns, BSH highly recommends
that you do not attempt to repair the Product yourself,
or use an un-authorized servicer; BSH will have no
responsibility or liability for repairs or work performed by a
non-authorized servicer. If you choose to have someone
other than an authorized service provider work on your
Product, THIS WARRANTY WILL AUTOMATICALLY
BECOME NULL AND VOID. Authorized service providers
are those persons or companies that have been specially
trained on BSH products, and who possess, in BSH's
opinion, a superior reputation for customer service and
technical ability (note that they are independent entities
and are not agents, partners, afliates or representatives
of BSH). Notwithstanding the foregoing, BSH will not incur
any liability, or have responsibility, for the Product if it is
located in a remote area (more than 100 miles from an
authorized service provider) or is reasonably inaccessible,
hazardous, threatening, or treacherous locale, surround-
ings, or environment; in any such event, if you request,
BSH would still pay for labor and parts and ship the parts
to the nearest authorized service provider, but you would
still be fully liable and responsible for any travel time or
other special charges by the service company, assuming
they agree to make the service call.
Out of Warranty Product
BSH is under no obligation, at law or otherwise, to provide
you with any concessions, including repairs, prorates, or
Product replacement, once this warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all
defects or damage that are not the direct fault of BSH,
including without limitation, one or more of the following:
• Use of the Product in anything other than its normal,
customary and intended manner (including without
limitation, any form of commercial use, use or storage
of an indoor product outdoors, use of the Product in
conjunction with air or water-going vessels).
• Any party's willful misconduct, negligence, misuse,
abuse, accidents, neglect, improper operation, failure to
maintain, improper or negligent installation, tampering,
failure to follow operating instructions, mishandling,
unauthorized service (including self performed "xing"
or exploration of the appliance's internal workings).