We give you the edge.
Familiarise yourself with your telephone Important notes What you should definitely read -- Your TH 13 and all keys at a glance (see Pages 6/7) -- Basic operating principles (starting on Page 9) Please note This telephone was designed exclusively for connection to Tenovis telecommunications systems. It may not be directly connected to a public telephone network.
Table of Contents Familiarise yourself with your telephone Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Your TH 13 at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 All keys at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Get to know your telephone Special features of your telephone . . . . . . . .
TH 13 an Integral 33 Using the telephone with partners Using the telephone with partners - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Using the telephone with Multiline Using the telephone with Multiline - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Customise your telephone Switching the mode of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Silencing the telephone . . . . . . . . . . . . . . .
Table of Contents When in doubt, look it up Overview of the telephone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Further displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Display during emergency operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Familiarise yourself with your telephone Your TH 13 at a glance Display keys for various purposes -- the current function is shown in the display AEI-interface For connecting accessories (on the bottom of the phone) LED display flashes to indicate incoming call or to show that the Handsfree Answer Back function is active Alpha--numeric keys For dialing call numbers and entering codes 6 Handsfree Display The displays assist you in Microphone (On previous modelsoperating the phone on the left underside o
Familiarise yourself with your telephone All keys at a glance Digit keys with letters: for dialing call numbers and entering codes. The alphabetic labelling allows you to dial letter codes (vanity numbers). Star and Hash: for special functions. Destinations: shows additional levels of the display keys. Call monitoring: switches the loudspeaker on and off and enables dialing with the handset on--hook. Redial: redials the 5 most recently dialed call numbers. Refer--back: initiates refer--back.
Get to know your telephone Special features of your telephone The display helps you The displays also lead you through the operation of the phone step--by--step. The display contains various information, such as your current connection. The display keys have varying functions, depending on the operating steps you are currently executing. The current function of each key is shown in the display (see Page 11).
Get to know your telephone Basic operating principles The following pages provide a short description of the basic operating principles of your telephone: -- How to select and call up functions in the menu -- What your phone’s idle display shows you -- How to use the display keys of your phone -- How to enter letters, such as a text entry in the ”Appointments” menu Table of Contents Selecting functions in the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Get to know your telephone Basic operating principles Selecting functions in the menu key. The menu appears. or lighted. Press the up or down arrow key until the desired menu item is high- Press the Enter key to call up the highlighted function. Cancelling or ending a procedure If you have made a mistake or want to end a procedure: Press the release key to cancel or end the procedure.
Get to know your telephone Basic operating principles What does the idle display show? The idle display contains: 21 Müller 12.04.1999 16:50 Telephone status Turn off ringing -- Your name and call number -- Date and time -- Additional information on the status of your phone, e. g. ”Ringing turned off”. Display keys Further destinations with key →• Bert Köpk Samm Matt Breh Klin 1 2 3 4 5 Völl The display keys may have various functions. The current function of each key is shown in the display.
Get to know your telephone Basic operating principles Enter text Example: Text for Appointments Under ”Text” enter short notes using the digit keys with alphabetic labelling. You can enter the letters A to Z and the numbers 1 to 0, as explained in the following example: Entering the letter C: Press the digit key 2 three times. Entering the digit 2: Press the digit key 2 four times. Appointment Entry Time 00:00 Date : 00.00.
Get to know your telephone Make it easy on yourself Adjust volume You can adjust various acoustic settings, such as the ringing of the handset or the handsfree mode settings, to adapt to your surroundings. Adjusting the contrast of the display You can adjust the contrast of the display according to your surroundings (see Page 129). Specifying the language of the menu The menu items can be displayed in either English, German or French (see Page 130).
Get to know your telephone Initial operation of your telephone Changing the language for the display and the Minimail This message appears in the idle display. ... Deutsch/English/Français/Italiano Deutsch/English/Français/Italiano Specifying language Deutsch English Français Italiano . . . Deutsch Setting Mailtext language Own texts will be deleted. Deutsch English Français Italiano . . . Deutsch Highlight this line and press ”Enter”. The display shows the languages available for the display texts.
Telephoning as usual Making a call You can use the telephone as usual within and outside your telephone system. Internal: Dial the desired extension number directly. External: Depending on the system, dial the external extension number, e.g. ”0”. You can use the destination keys to dial the most recent call number again (redial) and to dial frequently needed call numbers. You can initiate an automatic call back within your telephone system to be notified when an occupied connection becomes free.
Telephoning as usual Making a call Calling within your telephone system Lift the handset. ... Enter the call number. Using the destination keys to make calls within your telephone system Lift the handset. Press the destination key for the desired subscriber. Making calls outside your telephone system Lift the handset. Enter the exit code. ... Enter the call number. Using destination keys to make calls outside your telephone system Lift the handset. Enter the exit code.
Telephoning as usual Making a call Dialing the last call number again (Redial) Lift the handset. Press the Redial key to dial the last call number again. In case of busy signal (Automatic call back) The internal connection dialed is busy. Initiate call--back. Replace the handset. As soon as the other connection is free, your telephone rings. Lift the handset. The other connection is called automatically via the telephone system. Repeatedly redialing a call number The connection dialed is busy.
Telephoning as usual Making a call Deactivating the call number and call charges displays During a call: Scroll to the Call number display On/Off menu item. Confirm your selection. Call number and name of the caller are no longer displayed and the call number is not stored in the redial memory. The call charges display is deactivated. but the charges continue to be counted internally. Activating the call number and call charges display Select the Call number display On/Off Confirm your selection.
Telephoning as usual Making a call Cutting in on another call If you need to talk to some one whose line is busy: Scroll to the Cut-in menu item. Confirm your selection. The subscribers hear a cut--in tone. You are now included in the conversation and can give the subscribers your message. Ending the cut--in Scroll to the End cut-in menu item. Confirm your selection.
Telephoning as usual Making a call Calling via the system from a remote phone You can call from outside of the telecommunication system to conduct an expensive long--distance call, for example, via the system. In this case the system incurs the call charges. This is possible from every telephone with subsequent-tone dial (DTMF). Dial your telecommunication system call number from an external telephone, e.g. 0697505. Enter your system’s flat--rate line code, e.g. 89.
Telephoning as usual Accepting calls You can lift the handset and speak with the caller as usual. Alternatively, you can answer the call by pressing the Handsfree key , which enables you to conduct the call with the handset on--hook. If another subscriber in your system receives a call, you can pick up the call from your phone. When you receive a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 When another telephone receives a call (Pick--up) . . . .
Telephoning as usual Accepting calls When you receive a call Your telephone rings. The call is shown in the display. Lift the handset. When another phone receives a call (Pick--up) Another telephone rings. ... Enter the number of the ringing telephone with your handset on--hook. Scroll to the Call pick-up menu item. Confirm your selection. Lift the handset. • Using the phone without the handset: Press the Handsfree key.
Telephoning as usual Handsfree mode You can activate the loudspeaker of your telephone in order to hear the caller out loud in the room. You can also activate handsfree mode during a call and then continue the conversation with the handset on--hook. Hello... Hearing the caller through the loudspeaker (Call monitoring) . . . . . . . . . . . . . . . 24 Using the phone with the handset on--hook (Handsfree mode) . . . . . . . . . . . . . . 24 Handsfree -- Ending the call . . . . . . . . . . . . . . . . .
Telephoning as usual Handsfree mode Hearing the caller through the loudspeaker (Call monitoring) During a call: Activate the loudspeaker. You can hear the caller through the loudspeaker. -and to set the volume of the loudspeaker. The Use the display keys + loudspeaker can be deactivated again by pressing the Loudspeaker key. Using the telephone with the handset on--hook (Handsfree mode) During a call: Activating the handsfree mode. Replace the handset.
Telephoning as usual Making several connections simultaneously You can accept or refuse an additional call (call waiting) during an existing connection. You can freely switch back and forth between the callers. Connections to a maximum of four parties can be established simultaneously. You can speak with two callers simultaneously (Conference). Please note that for the following functions the operating procedures for CTI agents (CTI=Computer Telephone Integration) can differ.
Telephoning as usual Making several connections simultaneously Accepting an additional call (Second call) Press the ”Interchange” function key F1. You are then connected with the additional caller. The first caller is waiting and cannot hear your conversation. Accepting up to two additional calls You receive a second call while you are on the phone. A short signal tone sounds. Press the ”Interchange” function key F1 repeatedly until the call is shown in the display. Scroll to the Accept call menu item.
Telephoning as usual Making several connections simultaneously Refusing an additional call Scroll to the Refuse call menu item. Confirm your selection. Consultation during a call (Refer--back) During a call: Initiate refer--back. The caller is waiting. ... Enter the number of the subscriber whom you want to consult.
Telephoning as usual Making several connections simultaneously Forwarding a second caller During a call: Press the ”Interchange” function key F1. You are then connected with the additional caller. The first caller is waiting and cannot hear your conversation. Initiate refer--back. ... Enter the number of the desired subscriber. You can now announce the call. Your first call partner is waiting. Press the ”Transfer” function key F4.
Telephoning as usual Making several connections simultaneously Calling two parties simultaneously (Conference) During a call: Initiate refer--back. The caller is waiting. ... Enter the call number of the second subscriber. If you are connected to both subscribers, you can initiate the conference. Scroll to the Conference menu item. Confirm your selection.
Telephoning as usual Making several connections simultaneously Disconnecting selective conference subscribers During the conference: If necessary, select the Switch subscribers menu item to display the subscriber with whom you want to speak in the front window. Disconnecting a subscriber. Ending a conference During the conference: Scroll to the Terminate conference Confirm your selection. 30 menu item.
Telephoning as usual Call diversion You can divert calls to another connection within your telephone system. You can also activate an additional call--diversion destination to receive calls only when your line is busy. Diverting calls for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Diverting calls when your line is busy - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Deactivating call diversion . . . . . . . . . . . . . . . . .
Telephoning as usual Call diversion Diverting calls for your telephone Press the ”Divert” function key F2. Scroll to the ... Call div. to menu item. Enter the internal call number to which the calls are to be diverted. Confirm your selection. The display shows the status message ”Div. to xxxx” and the LED illuminates. Diverting calls when your line is busy -Press the ”Divert” function key F2. Scroll to the ... Call div. busy menu item.
Telephoning as usual Call diversion Changing call diversion from another phone You can call from outside of the telecommunication system to set up or change a call diversion for your telephone or another telephone. This is possible from every telephone with subsequent-tone dial (DTMF). Dial the subscriber whose call diversion is to be changed: Dial your telecommunication system call number from an external telephone, e.g. 0697505. Enter your system’s flat--rate line code, e.g. 89.
Telephoning with convenience Who called? (Call list) If you do not to answer a call, the day of the week and time of the call will be stored in the call list. You can display this list at any time and return calls to the subscribers entered in it. The list contains the 10 most recent entries. Jones 13.04 08:53 Smith 12.04 15:56 Smith 12.04 13:12 Larsen 12.04 10:47 Dialing a number from the call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephoning with convenience Who called? (Call list) Dialing a number from the call list ”New call list entry” appears in the idle display. Scroll to the New entry in call list menu item. Confirm your selection. Scroll to the desired menu item, e.g. 069123456 Lift the handset. Deleting an entry ”New call list entry” appears in the idle display. Scroll to the New entry in call list menu item. Confirm your selection. Scroll to the desired menu item, e.g. 069123456 Confirm your selection.
Telephoning with convenience Who called? (Call list) Deleting all entries Press the function key ”Call list” F3. Scroll to the desired menu item, e.g. 069123456 Confirm your selection. Scroll to the Delete all entries menu item. Confirm your selection. Accepting an entry from the telephone book ”New call list entry” appears in the idle display. Scroll to the New entry in call list menu item. Confirm your selection. Scroll to the desired menu item, e.g. 069123456 Confirm your selection.
Telephoning with convenience Using the telephone book Your telephone has a personal telephone book. You can use it to store up to 268 call numbers, which are then only available from your telephone. You can then dial these call numbers quickly and conveniently. You may modify the entries in the personal telephone book yourself. Aust 2435 Bauer 3827 Dann 7483 Garl 6126 Dialing a number from the telephone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephoning with convenience Using the telephone book Dialing a call number from the telephone book Call up the telephone book. N or Press a digit key with letters or a programmed function key to enter the first letter of the name, such as N. Scroll to the desired menu item, e.g. Nadine 069123456 Lift the handset. Entering a new call number in the telephone book Call up the telephone book. Scroll to the New entry menu item. Confirm your selection and enter the new data.
Telephoning with convenience Using the telephone book Viewing entries in the telephone book Call up the telephone book. Scroll to the Display lists menu item. Confirm your selection. Scroll to the desired item, e.g. Destination keys . Confirm your selection. You will see all entries that are assigned to destination. keys. Editing entries in the telephone book Call up the telephone book. N or Press a digit key with letters or a programmed function key to enter the first letter of the name, such as N.
Telephoning with convenience Using the telephone book Storing a number as a note During a call: Call up the telephone book. Scroll to the New entry menu item. Confirm your selection and enter the call number of the caller. Scroll to the Allocation menu item. Confirm your selection. Scroll to the Note menu item. Confirm your selection. Scroll to the Store menu item. Confirm your selection.
Telephoning with convenience Using the telephone book Assigning a call number in the telephone book to a destination key Call up the telephone book. N or Press a digit key with letters or a programmed function key to enter the first letter of the name, such as N. Scroll to the desired menu item, e.g. Nadine 069123456 Confirm your selection. Scroll to the Modify entry menu item. Confirm your selection. Scroll to the ”Allocation” menu item. Confirm your selection.
Telephoning with convenience Using the telephone book Storing a call number in the telephone book as a DSS destination Call up the telephone book. N or Press a digit key with letters or a programmed function key to enter the first letter of the name, such as N. Scroll to the desired menu item, e.g. Nadine 069123456 Confirm your selection. Scroll to the Modify entry menu item. Confirm your selection. Scroll to the ”Allocation” menu item. Confirm your selection.
Telephoning with convenience Using the telephone book Storing an emergency number or own call number Call up the telephone book. N or Press a digit key with letters or a programmed function key to enter the first letter of the name, such as N. Scroll to the desired menu item, e.g. Nagel 2345 Confirm your selection. Scroll to the Modify entry menu item. Confirm your selection. Scroll to the ”Allocation” menu item. Confirm your selection.
Telephoning with convenience Storing all incoming calls (Talk list) The talk list stores a maximum of 10 subscriber call numbers from which you have been called and which you have talked to. The most recent entry will be at the top of the list. You can call up call numbers selectively and, if desired, dial immediately. Call numbers from the talk list can easily be stored in the telephone book. John 31.05 10:56 Benning18.05 12:13 Voss 04.05 08:16 Dann 04.
Telephoning with convenience Storing all incoming calls (Talk list) Displaying and selecting the talk list Scroll to the Display talk list menu item. Confirm your selection. Scroll to the desired entry, e.g. Sandra 11.02 10:13 . Confirm your selection. Scroll to the Dial menu item. Confirm your selection. Your telephone automatically activates the handsfree mode. You can then use the phone with the handset on--hook. Deleting an entry Scroll to the Display talk list menu item.
Telephoning with convenience Storing all incoming calls (Talk list) Deleting all entries Scroll to the Display talk list menu item. Confirm your selection. Scroll to the desired menu item, e. g. 069123456 . Confirm your selection. Scroll to the Delete all entries menu item. Confirm your selection. Adding a call number to the telephone book Scroll to the Display talk list menu item. Confirm your selection. Scroll to the desired entry, e.g. Sandra 11.02 10:13 . Confirm your selection.
Telephoning with convenience Querying messages (Voice mail) If your system is connected to a voice mail, callers can leave messages for you similar to an answering machine. You can check these messages over the telephone. Message... Diverting all calls to the voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Check messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephoning with convenience Querying messages (Voice mail) Diverting all calls to the voicemail Press the ”Divert” function key F2. Scroll to the Call div. to menu item. ... Enter the internal call number that is assigned to the voice mailin your system. Confirm your selection. Check messages ”Server message” appears in the idle display. Scroll to the Message menu item. Confirm your selection. Scroll to the Request Server message 54041 menu item. Confirm your selection. Dialing.
Telephoning with convenience View call charges All call charges incurred since the last reset are stored and totalled in your telephone system. You can view the charges for your last four calls and delete the entries. It is also possible to display the current call charges during a conversation in units, DM or Euros. Your telephone system can also separately meter and bill the call charges for single projects or private calls. View call charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephoning with convenience View call charges View call charges Scroll to the Charges menu item. Confirm your selection. Switching the call charges display to Euros Scroll to the Charges menu item. Confirm your selection. Scroll to the Convert to Euro menu item. Confirm your selection. Select the currency DEM . Confirm your selection. Switching the charges display to units Scroll to the Charges menu item. Confirm your selection. Scroll to the Display units menu item. Confirm your selection.
Telephoning with convenience View call charges Metering the call charges for private calls and projects So you want to dial a call number with a project or private PIN. ... Enter the external line code that has been assigned for dialing with a project or private code in your telephone system e.g. ”1”. This external line code can contain between 1 and 5 digits. ... Enter the code that has been assigned for private use or the respective project, for example ”3433”.
Telephoning with convenience Reminding yourself (Appointments) Your telephone can remind you of important appointments. Up to ten appointments can be entered. You can choose whether you want to be reminded just once or every day. You hear a signal tone to remind you of the appointment and see the text you entered for this appointment. You can selectively delete the stored appointments. Entering a new appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephoning with convenience Reminding yourself (Appointments) Entering a new appointment Scroll to the Appointments menu item. Confirm your selection. Scroll to the Specify appointment menu item. Confirm your selection and enter the new appointment and text. Scroll to the Store menu item. Confirm your selection. The following message appears in the idle display: Appointment activated . View appointment Scroll to the Appointments menu item. Confirm your selection.
Telephoning with convenience Reminding yourself (Appointments) Reminder message A signal tone will sound at the appropriate time and the appointment message appears in the display. Press the Enter key to turn off the signal tone. The following message appears in the idle display: Appointment expired . Deleting an appointment Scroll to the Appointments menu item. Confirm your selection. Scroll to the desired appointment, e.g. +22.07.99 15:00 . Confirm your selection.
Telephoning with convenience Sending and receiving texts You can send a short message to one or more people. You have up to 10 texts available to you. -- 7 prepared texts that you can edit or add to and -- 3 texts which you can compose yourself. You can also receive texts. The mailbox is a call list for texts. Callers can leave up to 10 Minimails here. The display will indicate that you have received a Minimail. Meeting 14:30 ... Selecting and sending prepared text messages . . . . . . . . . . . . . . .
Telephoning with convenience Sending and receiving texts Selecting and sending a prepared text message Scroll to the Message menu item. Confirm your selection. Scroll to the Send Minimail menu item. Confirm your selection. Scroll to the desired entry, e.g. Meeting ... 00:00 00.00 Complete the entry, i.e. enter the date and time. Confirm the entry. ... Enter the call number of the recipient. Confirm your selection. ”+” indicates, that the subscriber has been selected.
Telephoning with convenience Sending and receiving texts Editing and sending a prepared text message Scroll to the Messages: menu item. Confirm your selection. Scroll to the Send Minimail menu item. Confirm your selection. Scroll down through all texts to the Edit menu item. Confirm your selection. The texts which can be edited are shown in the display. You can then edit the texts or simply overwrite them. Confirm the entry. ... Enter the call number of the recipient. Confirm the entry.
Telephoning with convenience Sending and receiving texts Composing and sending your own text message Scroll to the Message menu item. Confirm your selection. Scroll to the Send Minimail menu item. Confirm your selection. Scroll down through all texts to the Edit menu item. Confirm your selection. Scroll down to a free line. and enter your message. Confirm the entry. ... Enter the call number of the recipient. Confirm your selection. ”+” indicates, that the subscriber has been selected.
Telephoning with convenience Sending and receiving texts Sending a text message to all subscribers Scroll to the Message menu item. Confirm your selection. Scroll to the Send Minimail menu item. Confirm your selection. Scroll to the desired entry. ... Complete the entry, i.e. enter the date and time. Confirm the entry. ... Enter the call numbers of the desired recipients. Scroll to the Send Minimail to all menu item. Confirm your selection.
Telephoning with convenience Sending and receiving texts Viewing and deleting received text messages The following message appears in the idle display: New Scroll to the New Mailbox entry Mailbox entry . menu item. Confirm your selection. Scroll to the desired text message, e.g. Meeting 14:00 14.01 Confirm your selection. Scroll to the Delete menu item. Confirm your selection. i • You can view the mailbox at any time, even when it does not contain any new messages.
Telephoning with convenience Locking the telephone You can protect the telephone against unauthorised use by locking it with a PIN (Personal Identification Number). You can enter this PIN yourself and also change it at any time. Others will then only be able to use your telephone for dialing internal or emergency numbers and to accept calls, depending on the locking level. You can choose from 5 different locking levels (not included as standard, if required, please refer to the TENOVIS Service).
Telephoning with convenience Locking the telephone Changing the PIN (Personal Identification Number) Scroll to the Lock menu item. Confirm your selection. Scroll to the Set PIN menu item. Confirm your selection. ... Enter the current PIN. This step is dropped when you enter your PIN for the first time. ... Enter the new PIN. ... Enter the PIN again to confirm. Scroll to the Store menu item. Confirm your selection. Locking the telephone Scroll to the Lock menu item. Confirm your selection.
Telephoning with convenience Locking the telephone Unlocking the telephone In the idle display: Scroll to the Telephone locked entry. Confirm your selection. ... Enter the current PIN. If you enter an incorrect PIN three consecutive times, the telephone is blocked for the next 15 minutes. Specifying the locking level Scroll to the Lock menu item. Confirm your selection. Scroll to the Specify locking level menu item. Confirm your selection. Press the desired locking level, e.g. 2.
Using the telephone with partners Using the telephone with partners The Tenovis Service can connect up to 16 telephones of your system with each other to form a partner group. The display provides information on the activities of each partner. You can set your telephone to sound a short tone whenever one of your partners receives a call (Partner beep). By simply pressing a few keys you can also set and delete partner diversions. A ”Deputy” function key must be set for this.
Using the telephone with partners Using the telephone with partners Information in the partner display A " A A or A Flashes alternately with the partner display: The partner is being called. Flashes alternately with the partner display: A partner is being called, for whom a partner diversion has been set up. flashes alternately with the partner display: Partner is being called simultaneously by two different callers. The partner is making a call.
Using the telephone with partners Using the telephone with partners Diverting calls from one partner to another Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Partners menu item. Confirm your selection. Press the key for the partner from whom you are diverting the call. Press the key for the partner to whom you want to divert it. Scroll to the Store menu item. Confirm your selection. The partner diversion is set for the phone. You can activate it at any time.
Using the telephone with partners Using the telephone with partners Activating partner beep Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Partners menu item. Confirm your selection. Scroll to the Set partner beep menu item. Confirm your selection. Press the key for the partner (or partners) to switch on the partner beep. i • It is possible that your telephone has been set up for Multiline instead of for partner functions.
Using the telephone with partners Using the telephone with partners Forming a partner group Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Partners menu item. Confirm your selection. Scroll to the Expand partner group menu item. Confirm your selection. ... Enter the call number of the subscriber to be added to the partner group. Confirm the entry. i • It is possible that your telephone has been set up for Multiline instead of for partner functions.
Using the telephone with partners Using the telephone with partners Reducing a partner group Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Partners menu item. Confirm your selection. Scroll to the Reduce partner group menu item. Confirm your selection. Press the key for the partner to be removed from the group. i • It is possible that your telephone has been set up for Multiline instead of for partner functions.
Using the telephone with partners Using the telephone with partners Restricting partner signaling Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Partners menu item. Confirm your selection. Scroll to the Restrict signaling menu item. Confirm your selection. The partners can no longer see in their display if you are making a call, being called, if call diversion is activated for your phone, etc. Allowing partner signaling Scroll to the Further functions: menu item.
Using the telephone with partners Using the telephone with partners Assigning partners to different destination keys Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Partners menu item. Confirm your selection. Scroll to the Set partner position menu item. Confirm your selection. Press the key for the partner to be assigned to a different key. Press the partner or destination key to which you wish to reassign the partner.
Using the telephone with partners Using the telephone with partners Assigning a partner to the DSS module Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Partners menu item. Confirm your selection. Scroll to the Set partner position menu item. Confirm your selection. Scroll to the Partner on the DSS module menu item. Confirm your selection. The partners are transferred to the top row of keys of the DSS module in their current order.
Using the telephone with partners Using the telephone with partners Deactivating the partner display Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Partners menu item. Confirm your selection. Scroll to the Set partner display menu item. Confirm your selection. Press the desired partner key (or several keys). The black triangle disappears. Labeling partner fields with text Press the desired partner key. Scroll to the Edit menu item.
Using the telephone with partners Using the telephone with partners Setting a deputy key Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Partners menu item. Confirm your selection. Scroll to the Set deputy key menu item. Confirm your selection. Press the key of the partners for whose calls are to be diverted. Scroll to the Return menu item. Confirm your selection. Press the key of the partners to whom the calls are to be diverted. Confirm your selection.
Using the telephone with partners Using the telephone with partners Engaging a line for a partner You can make a connection for a partner telephone from your own phone within a partner group. E. g. a secretary can make a connection for her boss. A ”Boss” function key must be set on the secretary’s telephone for this. BOSS Press the ”Boss” function key. PA01 Press the key for the partner for whom you wish to engage a line, e.g.
Using the telephone with Multiline Using the telephone with Multiline The TENOVIS Service has set up the telephone system so that you and each of your colleagues have access to every line (32 available) in order to make and answer calls. The display provides you with information on all lines and calls. The keys of the display act as line keys. You can also connect a DSS module to have single or all lines displayed.
Using the telephone with Multiline Using the telephone with Multiline Table of Contents Information in the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Occupying a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Answering a call to a phone line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Answering calls when you are already on the phone . .
Using the telephone with Multiline Using the telephone with Multiline Information in the display Display Meaning Call number / name Your telephone is idle Call number / name + A colleague is making a call (Connection) Your own call Call number / name flashes You are receiving a call with Call number / name hold Call number / name hold-recall according to time Call number / name Exclusive hold flashes slowly, ”HOLD” message flashes with + flashes slowly, ”EXHD” message Call number / name
Using the telephone with Multiline Using the telephone with Multiline Answering calls when you are already on the phone Press the line key for the call you want to pick up. The connection is put on hold (see ”Automatic hold (basic setting)”). Answering the call depends on the settings of your phone (see ”Set info display”). If the automatic hold was deactivated by the service technician, then the connection is lost.
Using the telephone with Multiline Using the telephone with Multiline Initiating refer--back During a call: Initiate refer--back. The caller is waiting. ... Enter the number of the subscriber whom you want to consult. Once the refer--back subscriber has answered the call, you can initiate a conference (see Page 29). Initiating a conference via the phone lines Setting up a conference via phone lines is only possible if an active connection and a connection on hold have been made.
Using the telephone with Multiline Using the telephone with Multiline Setting call diversion Scroll to the Call diversion menu item. Confirm your selection. Press a line key for the call number assigned to you, for which you want to set up call diversion. This step is omitted if you only have your own call number. Scroll to the Call ... div. to or Call div. busy menu items. Enter the internal call number to which the calls are to be diverted. Confirm your selection.
Using the telephone with Multiline Using the telephone with Multiline Deactivating call diversion Scroll to the Call diversion menu item. Confirm your selection. Press the line key for which the call diversion is to be disabled. His step is omitted if you only have one call number. . Select the active call diversion (indicated by ”+”). Confirm your selection.
Using the telephone with Multiline Using the telephone with Multiline Dialing a number from the local call list A call on a line assigned to you has not been answered. ”New call list entry” appears in the idle display. Scroll to the New entry in call list menu item. Confirm your selection. Scroll to the desired entry. The right--hand side of the display shows you which line assigned to you received the call. Lift the handset.
Using the telephone with Multiline Using the telephone with Multiline Locking a line Scroll to the Lock menu item. Confirm your selection. Press a line key for the call number assigned to you that you want to lock. This step is omitted if you only have your own call number. Scroll to the Lock menu item. Confirm your selection. The display shows you how many of your own call numbers are locked. Unlocking a line Scroll to the Lock menu item. Confirm your selection.
Using the telephone with Multiline Using the telephone with Multiline Placing all lines on the DSS module Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Line function menu item. Confirm your selection. Scroll to the Set line position menu item. Confirm your selection. Scroll to the Lines on DSS module menu item. Confirm your selection. All existing lines are only signaled on the DSS module by light diodes.
Using the telephone with Multiline Using the telephone with Multiline Assigning lines to different line keys Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Line function menu item. Confirm your selection. Scroll to the Set line position menu item. Confirm your selection. Press the line key which you want to assign to a different key. Press the line or destination key to which it is to be assigned. The line is now assigned to a new key.
Using the telephone with Multiline Using the telephone with Multiline Activating line beep Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Line function menu item. Confirm your selection. Scroll to the Set line beep menu item. Confirm your selection. Press the desired line key repeatedly until every line has been signaled according to your needs.
Using the telephone with Multiline Using the telephone with Multiline Setting the info display Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Line function menu item. Confirm your selection. Scroll to the Set info display menu item. Confirm your selection. You can now specify whether you want to retrieve a call directly or pick up a calling/on--hold line via an info query. Each type requires its own operating procedures: Info Retrieve on: 1.
Using the telephone with Multiline Using the telephone with Multiline Sending a Minimail Scroll to the Message menu item. Confirm your selection. Scroll to the Send Minimail menu item. Confirm your selection. Scroll to the desired entry, e. g. Meeting ... 00:00 00.00 Complete the entry, i.e. enter the date and time. Confirm the entry. ... Enter the call number of the recipient. Confirm your selection. ”+” indicates, that the subscriber has been selected.
Using the telephone with Multiline Using the telephone with Multiline Switching the line display on /off Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Line function menu item. Confirm your selection. Press the desired line key that is to be or is not to be displayed. The black triangle disappears.
Customise your telephone Changing the mode of operation You can change the mode of operation according to your needs. There are three different ways the menus can be displayed. -- Simple mode: Your telephone is preset to the simple mode. If you don’t yet feel to certain about using your phone you can have all selectable functions displayed. The modes of operation described in this manual refer to the simple mode.
Customise your telephone Silence the telephone You can deactivate normal ringing, the signal tone and VIP ringing if, for example, you are in a meeting. An incoming call is then indicated only by the alerting tone. Deactivating the ringing / signal tone / VIP tone Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the Silence the telephone menu item. Confirm your selection.
Customise your telephone Taking a call elsewhere (Following) You can also use another telephone to set up call diversion for your own phone. You first have to prepare this function on your own telephone. The process is set, activated and deactivated with particular codes. Please contact your TENOVIS Service for the valid codes. Table of Contents Preparing the following process on your own telephone . . . . . . . . . . . . . . . . . . . . 94 Activating the following process on another telephone . . . . .
Customise your telephone Taking a call elsewhere (Following) Preparing the following process on your own telephone Lift the handset. Press the Star key and enter the code, e.g. ”13”. Replace the handset. Activating the following process on another telephone At another phone: Lift the handset. Press the Star key and enter the code, e.g. ”14”. ... Dial your own call number. Replace the handset. Calls to your telephone are then diverted to the other phone.
Customise your telephone Taking a call elsewhere (Following) Preparing the following process on your own telephone Lift the handset. Press the Hash key and enter the code, e.g. ”13”. Replace the handset. Deactivating the following process on another telephone At another phone: Lift the handset. Press the Hash key and enter the code, e.g. ”14”. ... Dial your own call number. Replace the handset.
Customise your telephone Double Call Your telephone and another telephone ring simultaneously for the same incoming call. Double call is set, activated and deactivated with particular codes. Setting a Double Call destination Lift the handset. Press the Star key and, for example, enter the code ”33”. ... Enter the call number of your Double Call destination. Press the Hash key. Replace the handset. Activating the Double Call Lift the handset. Press the Star key and, for example, enter the code ”34”.
Customise your telephone Setting function keys You can assign frequently used functions to the function keys F1 -- F4 or to the display keys. These functions can then be performed by simply pressing the respective key. You can find more information on this subject on Page 138. Setting function keys Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Set function keys menu item. Confirm your selection. Press the key to which you want to assign the new function.
Customise your telephone Setting macro functions You can assign multiple--step macro functions to the function keys of your telephone. This, for example, allows you to activate and deactivate a fixed call diversion by simply pressing a key. If you assign a partner diversion to a function key, you can activate the diversion by simply pressing one key or switch between two set diversion destinations. Table of Contents Setting a macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customise your telephone Setting macro functions Setting a macro Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Macro function setup menu item. Confirm your selection. Select the desired function. ... Enter the call number to which you want to divert the calls (Call diversion), or from which you want to pick up calls (Call pick--up). Confirm your selection. Press the key to which you want to assign the macro function. Select the desired macro function, e.g.
Customise your telephone Setting macro functions Assigning partner diversion to a function key Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Macro function setup menu item. Confirm your selection. Select the desired function. Use the partner keys to enter the call numbers for which you want to set up the partner diversion. Call diversion from x to y: Enter two partners to set up the simple partner diversion.
Customise your telephone Setting macro functions Enabling a function key Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Macro function setup menu item. Confirm your selection. or Scroll down through all functions or press the ”Enter” key. Press the key that is to be enabled. Scroll to the Enable function key menu item. Confirm your selection.
Customise your telephone Telephone settings You can set your telephone according to your individual needs. This function gives you the option, for example, to deactivate the Second Call or to set the DTMF pulse duration. Should questions arise, please ask your TENOVIS Service. Setting the telephone Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Telephone settings menu item. Confirm your selection. select the desired menu item, e.g. ”Second call”.
Customise your telephone Automatic tone dial (DTMF) Your telephone has been set as standard to send the pressing of a key as a tone when dialing during a connection. This allows you, for example, to query the voice mail or to remotely operate the answering machine. These digits are neither displayed nor entered into the redial memory. Table of Contents Deactivating the automatic tone dial (DTMF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Re--activating the automatic tone dial . . . . . .
Customise your telephone Automatic tone dial (DTMF) Deactivating the automatic tone dial (DTMF) Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Telephone settings menu item. Confirm your selection. Select the ”Auom. Tone dial / DTMF” menu item. Confirm your selection. Switch the menu item to ”off”. Confirm your selection. Re--activating the automatic tone dial Scroll to the Further functions: menu item. Confirm your selection.
Customise your telephone Activating the key beep You can set the telephone to indicate the pressing of a key by a beep (key beep). Activating the key beep Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Telephone settings menu item. Confirm your selection. Select the ” Key beep” menu item. Confirm your selection. Set the menu item to ”on”. Confirm your selection. i • If you want to deactivate the key beep, simply set the menu item to ”off”.
Customise your telephone Time Zones The current time of 26 cities can be displayed. Viewing the time zone Scroll to the Alternate time zone menu item. Confirm your selection. The display shows the current time of 26 cities. i • Due to the varying changeovers between summer and winter times from country to country, the time which your telephone displays for a particular city may not correspond to the actual time of that city.
Customise your telephone Private User Mobility With your personal call number you can simply log in to every telephone within your system. This allows you to use this telephone in the same manner as your own. This function is secured by a Personal Identification Number (PIN). To use this function, it has to be enabled iny the system and two function key need to be assigned with the functions ”Sign up” and ”Sign off”. Signing up at a telephone / ”Log on” ON Press the ”Sign up” function key. ...
Customise your telephone Saving personal data Your personal telephone settings can be stored locally in the telephone unit, as well as centrally in the system, if enabled by the TENOVIS Service. Your data is protected in the telephone system by a password. The TENOVIS Service can centrally store or play back your personal telephone data. This can be avoided by blocking the central data saving. Table of Contents Immediate local data saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customise your telephone Saving personal data Immediate local data saving Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the Save data menu item. Confirm your selection. Scroll to the ”Save data immediately” menu item. Confirm your selection. Automatic local data saving Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item.
Customise your telephone Saving personal data Deactivating local data saving Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the Save data menu item. Confirm your selection. Scroll to the ”Save data on” menu item. Confirm your selection. Scroll to the Off menu item. Confirm your selection.
Customise your telephone Saving personal data Centrally saving data immediately Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the Save data menu item. Confirm your selection. Scroll to the ”Save data centrally immediately” menu item. Confirm your selection. ... Enter your PIN. The digits are shown as asterisks ” * ” in the display.
Customise your telephone Saving personal data Blocking central data saving Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the Save data menu item. Confirm your selection. Scroll to the ”Centrally save data free” menu item. Confirm your selection. Scroll to the Barred menu item. Confirm your selection. ... Enter your PIN. The digits are shown as asterisks ” * ” in the display.
Customise your telephone Setting VIP functions With appropriate preparations you can set special functions between the telephones of your system. For this, the pre--settings of the sending and the receiving telephones need to correspond with each other. The following pages will give you examples for typical uses of the VIP functions. To simplify matters, the sending telephone will be called the ”executive set” and the receiving telephone the ”secretary’s set” in these examples.
Customise your telephone Setting VIP functions Automatic call answering (Handsfree answer back) Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the VIP functions menu item. Confirm your selection. Scroll to the ”Recv. VIP functions” menu item. Confirm your selection. ... Enter your PIN. The digits are shown as asterisks ” * ” in the display.
Customise your telephone Setting VIP functions Using an executive telephone as intercom to the reception area Setting the executive set: Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the VIP functions menu item. Confirm your selection. Scroll to the ”Transmit VIP functions” menu item and confirm with ... . Enter your PIN. Set the ”Transmit VIP functions” menu item to ”on”.
Customise your telephone Setting VIP functions Using an executive telephone as intercom to the reception area (cont.) Setting the secretary’s set: Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the VIP functions menu item. Confirm your selection. Scroll to the ”Recv. VIP functions” menu item. Confirm your selection. ... Enter your PIN. Set the ”Recv. VIP functions” menu item to ”Authorised”.
Customise your telephone Setting VIP functions Using an executive telephone as intercom to the reception area (cont.) Setting the secretary’s set (cont.): Call up the telephone book to indicate the entry of the executive set as a VIP set. Select the desired entry, edit and via Further number” menu item. functions scroll to the ”VIP Confirm your selection. Switch the ”VIP number” menu item to Yes . Confirm your selection. Via Return scroll to the Store menu item. Confirm your selection.
Customise your telephone Setting VIP functions Sending a message from the executive set to the secretary’s set that is busy Setting the executive set: Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the VIP functions menu item. Confirm your selection. Scroll to the ”Transmit VIP functions” menu item and confirm with ... . Enter your PIN. Set the ”Transmit VIP functions” menu item to ”on”.
Customise your telephone Setting VIP functions Sending a message from the executive set to the secretary’s set that is busy (cont.) Setting the secretary’s set: Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the VIP functions menu item. Confirm your selection. Scroll to the ”Recv. VIP functions” menu item and confirm with ... . Enter your PIN.
Customise your telephone Setting VIP functions Announcements from the executive set Setting the executive set: Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the VIP functions menu item. Confirm your selection. Scroll to the ”Transmit VIP functions” menu item and confirm with ... . Enter your PIN. Set the ”Transmit VIP functions” menu item to ”on”. Confirm your selection and leave the menu with .
Customise your telephone Setting VIP functions Announcements from the executive set (cont.) Setting the secretary’s set: Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the VIP functions menu item. Confirm your selection. Scroll to the ”Recv. VIP functions” menu item and confirm with ... . Enter your PIN. Set the ”Recv VIP functions” menu item to ”Authorised”.
Customise your telephone Setting VIP functions Using the VIP functions Using the Announcement / Intercom functions: Secretary Press the corresponding destination key or select the telephone book entry. Press the ”Handsfree” key or lift the handset. Do not press the ”Call monitoring” key (otherwise you are placing a normal call)! The secretary’s set automatically activates the ”Handsfree” mode. Both subscribers can now talk to each other.
Customise your telephone Setting VIP functions Deactivating all VIP functions Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further settings: menu item. Confirm your selection. Scroll to the VIP functions menu item. Confirm your selection. Scroll to the ”Transmit VIP functions” menu item. Confirm your selection. ... Enter your PIN.
Customise your telephone Setting VIP functions Deactivating VIP functions for certain telephones (”Receiving VIP functions” must be set to ”Authorised”) For outgoing VIP functions: Call up the telephone book to indicate the entry for the secretary’s set. Select the desired entry, edit and select ”Attribute” from Further functions . Confirm your selection. Scroll to the Normal call menu item. Confirm your selection. Via Return scroll to the Store menu item. Confirm your selection.
Customise your telephone Setting VIP functions Menu items that prepare your telephone for receiving VIP calls Announcements with acknowledgement (in the ”Telephone settings” menu) A short signal tone will sound to indicate an announcement with acknowledgement and your telephone automatically activates the ”Handsfree” mode. The caller needs to have this attribute activated in their telephone. You can answer directly. ”Receive VIP functions” on your telephone must be set to ”Authorised”.
Customise your telephone Setting VIP functions Receive VIP functions off: The VIP function is not available. Authorised users: The VIP functions are only available for subscribers that you have previously indicated in your telephone book by the entry ”VIP number yes”. on: VIP functions available for all subscribers. VIP number You are indicating a call number as a VIP number in your telephone book. Display VIP message View the message that has been received from a VIP subscriber while your line was busy.
Customise your telephone Setting audio, contrast and language You can modify various audio settings as well as the contrast of the display. You can also change the language of the display texts at any time. It is also possible to change the language of the prepared Minimails independently of the language of the display texts. The available languages are English, German, Italian and French. Table of Contents Adjusting audio and contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customise your telephone Setting audio, contrast and language Adjusting audio and contrast Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further settings: menu item. Confirm your selection. Scroll to the Adjust audio + contrast setting menu item. Confirm your selection. Scroll to the desired menu item, e.g. Handset Press ← or → volume . to change the setting. Press the End key. The new setting is then saved.
Customise your telephone Setting audio, contrast and language Changing the language for the display and the Minimail Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the Specify language menu item. Confirm your selection. Select the desired language for the display texts, e.g. Italiano . Confirm your selection. Select the desired language for the Minimail, e.g. English . Confirm your selection.
Customise your telephone Activating the CSTA Answer Call If your telephone network and your PC network for CSTA (Computer Service Telephony Application) are connected to each other and the CSTA Answer Call function is activated, you can also receive calls on your PC. When the telephone rings, simply click the symbol for the CSTA Answer Call on your computer screen. The telephone is automatically set to the ”Handsfree” mode and you can speak with the caller.
Customise your telephone Activating call monitoring when AEI--dialing You can connect your telephone to a PC and operate the phone with according software. You can specify directly at the phone whether ”Call monitoring” should be activated when you dial with the PC. Activating call monitoring when AEI--dialing Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further settings: menu item. Confirm your selection. Scroll to the Headset/AEI menu item.
Extras for your telephone Konf--Tel external handsfree equipment You can connect the “Konf--Tel Conference Unit 101/AEI” handsfree device to the AEI interface of your telephone to improve handsfree quality. The built--in microphone and loudspeaker on your phone are then deactivated. You can adjust the handsfree volume directly on the Konf--Tel. Activating Konf-Tel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extras for your telephone Konf--Tel external handsfree equipment Activating Konf-Tel Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the Headset/AEI menu item. Confirm your selection. Scroll to the ”Headset available” menu item. Confirm your selection. Scroll to the AEI menu item. Confirm your selection. Scroll to the ”AEI Mode of operation” menu item. Confirm your selection.
Extras for your telephone DSS module The TENOVIS Service can connect up to two DSS modules to your telephone. (DSS module = Direct Station Select module) Every DSS module has 36 keys, which the TENOVIS Service can assign according to your needs. The following options are available: -- Call numbers of your partners -- Individual destinations (frequently used call numbers) -- Line keys (for Multiline) Keys with light diode Labeling strips Dialing with the DSS module . . . . . . . . . . . . . . . . . . . .
Extras for your telephone DSS module Dialing with the DSS module Lift the handset. Press the DSS key for the desired subscriber. For partner keys the light diode indicates whether the connection is free or busy. Light diode Connection off on free (idle status) busy flashing slowly flashing quickly call second call i • Instead of lifting the handset first and then dialing, you can also press the DSS key for the desired subscriber and then lift the handset (Dialing with handset on--hook).
Extras for your telephone Handsfree with auxiliary loudspeaker You can connect an auxiliary loudspeaker to your telephone for improved handsfree quality. Connecting an auxiliary loudspeaker Plug connector AEI interface on bottom of telephone XY Z AEI -- Pull the plug connector out of the AEI--Z interface on the telephone. Do not lose the plug connector, or you will not be able to deactivate the auxiliary loudspeaker later! -- Connect the auxiliary loudspeaker to the AEI--Z interface on the phone.
Extras for your telephone Handsfree with auxiliary loudspeaker Setting an auxiliary loudspeaker Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Further Settings: menu item. Confirm your selection. Scroll to the Adjust audio + contrast setting menu item. Confirm your selection. Scroll to the Loudspeaker volume menu item. ← → Press or to change the setting. For optimum handsfree--mode quality, keep the volume setting as low as possible. Press the End key.
When in doubt, look it up Overview of the telephone functions If you do not know what is concealed behind a function name—such as Code dial— then you can look it up here. This alphabetical list describes the functions which you can assign to the function keys F1--F4 or to the display keys. The pages mentioned contain further information on the respective topic. A ACD ACD user function Activates the ACD user function to log on and off of the automatic call distribution.
When in doubt, look it up Overview of the telephone functions CORR Correction key Correct entered digits e. g.for call diversion. You can delete the individual characters or delete a whole input field. The Correction key has been assigned to a Display key as standard. This can be changed at any time. This key can also be used when the allocation is not shown in the display. CPCK Call pick-up (! Page 22) Allows you to pick up calls from the line shown in the display.
When in doubt, look it up Overview of the telephone functions E EMER Individual emergency call (! Page 43) You can dial your personal emergency number at any time, even if the telephone is protected against unauthorised use (Lock). Store your personal emergency number in the telephone book. Enable function key (! S. 101) Deletes the current assignment of a function key. EXHD Exclusive hold (! Page 79) You can place a call on exclusive hold. No other subscriber can then pick up the call.
When in doubt, look it up Overview of the telephone functions INFO Request time/partner/line/DSS Update the time and partner / line display as well as the displays of the DSS module. Interchange (! Page 26) You can switch between your first caller and a second call. L LANG Specify language (! Page 129) Select the language for the display. The available languages are English, German, Italian and French. LCL .
When in doubt, look it up Overview of the telephone functions MAIL Send Minimail (! Page 56) Send a short message to one or more people. MBOX Mailbox (! S. 60) To check whether you have received a Minimail. Microphone Off/On You can switch off the microphone on the handset and the telephone so that the caller cannot hear a conversation in the room. O OFF Tone ringing off (! Page 92) To switch off the ringing tone. You will hear a single alerting tone when being called.
When in doubt, look it up Overview of the telephone functions S Subsequent tone dial on During a connection you can change the dialing procedure to remotely operate an answering machine, for example. T ←…→ Text shift key This key allows you to view texts that are indicated by ”...” in the display because they are too long for the display line. The key moves the text through the display. This key can also be used when the allocation is not shown in the display.
When in doubt, look it up Overview of the telephone functions X Second call (! Page 26) Once you switch off the Second call, no further calls are indicated during a call. i • Functions which are labeled with - are not installed as standard on your phone.
When in doubt, look it up Display The display provides you with important information on the connections and settings of your telephone. This includes messages which you can see in the idle display. The idle display appears one minute after you have ended a call and do not press any keys. Information in the idle display The handsfree mode is activated automatically when you receive a call. Handsfree answer back A Appointment activated will appear, if you have set an appointment.
When in doubt, look it up Display Call list entry for new line A call that has not been assigned directly to either you or your colleagues was not taken. You can view the corresponding information. Call list with new message While you were on the phone, a subscriber tried to reach you (VIP call) and left a message. You can view the information about the call in the menu. Call no., Name not visible Your conversation partner cannot see your name and call number in the display.
When in doubt, look it up Display M Message Waiting There is a message for you in the Voice Mail. N New entry in call list Someone has tried to reach you while you were out or your line was busy. You can view the corresponding information. New Mailbox entry You have received a new text message. P PUM user: Mobile Personal call number (Private User Mobility): If you have logged on to another telephone in your system, this status message indicates that you are logged on to this telephone.
When in doubt, look it up Display T Telephone locked Your telephone is locked. To unlock it, select the ”Lock” menu item and enter your PIN (Personal Identification Number). Telephone locked xxxx of xxxx Shows you, how many of your own call numbers are locked. Enter the appropriate PIN to unlock a line again. Turn off ringing You can switch the ringing tone off during a call. i • Functions which are labeled with - are not installed as standard on your phone.
When in doubt, look it up Further displays The loudspeaker on the telephone is activated (Call monitoring). Loudspeaker and microphone on the telephone are activated (Handsfree). Waiting connection. Press the ”Interchange” key to switch to this caller. B Barred Busy The connection is barred. You cannot make calls or be called. The connection dialed is busy. C Call You receive a call. Call back not possible Call back is not possible.
When in doubt, look it up Further displays D Disconnected The connection has been ended. E End of connection The connection has been ended because your call partner has hung up. F Free The subscriber you are calling is not occupying the line. Function not possible A function has not been set or cannot be carried out by you. L Line busy No line available. M Message Waiting While you were on the phone, a subscriber tries to reach you (VIP call) and leaves a message.
When in doubt, look it up Further displays No authorization The feature desired is not available. No entries in the call list. No callers have been entered in the call list. No entry present There are no entries in the telephone book to match the search criterion selected. No further entries can be stored in the telephone book The telephone book cannot store any further call numbers (Limit: 300 entries including the 16 partners / 32 lines). You can only make new entries if you delete previous entries.
When in doubt, look it up Further displays R R Symbol for a further connection that came about by means of a refer back. You can mediate to this connection. Refer back not possible You cannot make a refer back connection to the current connection. S Switching into the group line not possible No group line has been set up in the system. Should questions arise, please refer to the TENOVIS Service. T The call is being transferred. You have transferred a call for a call partner.
When in doubt, look it up Further displays Wrong entry This entry is not possible. Check if you have entered everything correctly. i • Functions which are labeled with - are not installed as standard on your phone.
When in doubt, look it up Display during emergency operation In case of a power outage your telephone is automatically set to emergency operation. This will change some of the function settings. Depending on the setting, certain functions, such as handsfree, are blocked. If the display is not deactivated, the corresponding messages will be displayed in it. Overview of messages AEI off Your telephone has switched itself to emergency operation. The AEI interface is blocked.
When in doubt, look it up Menu items on the display Depending on the functions you are currently using, the menu items for selecting the next operating step appear. This overview contains all menu items, arranged alphabetically. A Accept call If you want to accept a call. ACD functions You can sign up for the automatic call distribution. This function must be enabled by the Tenovis Service. Adjust volume You can change the volumes of the handset and loudspeaker during a call.
When in doubt, look it up Menu items on the display If you have connected a PC you can then use PTM (”Personal Telephone Manager”, a Windows program) or Com4Tel to execute your phone’s functions via the PC. These functions are: Setting the telephone, writing texts for notes or telephone book entries, as well as storing data on the PC. You can also check on the PC, whether calls have been diverted or forwarded from another connection. The PC also shows you, to which number an actual connection is existent.
When in doubt, look it up Menu items on the display Announcement with acknowledgement You can activate the team function ”Announcements with acknowledgement”. To be able to use this function the setting for VIP functions must be set to ”Yes” on the receivers unit. Assign Confirm your allocation. Attribute (in the telephone book) Normal call: The called subscriber will hear the normal ringing tone. VIP call: Team call rings with a VIP ringing tone. Announcement: You can make an announcement.
When in doubt, look it up Menu items on the display C Call-back If a subscriber you call is occupying the line, you can activate a signal which lets you know when the line is free again. Your telephone will ring and as soon as you lift the handset, the other line is called automatically via the telephone system. This is only possible for calls within your system. You can request more than one call. Call div. busy Diverting calls when your line is busy. Call div.
When in doubt, look it up Menu items on the display Call recording You can switch the call recording on or off. This function improves the recording of calls. To do this an appropriate recording device (-) must be connected to the AEI-XY-interface. Cancel Terminates the current function. Charges You can view the list of the call charges incurred. Code dialing Allows you to dial any call number stored in your system independent of your authorisation.
When in doubt, look it up Menu items on the display Contrast Setting the display lighter or darker. Convert to Euro Setting the call charges display from DM to Euros. Cut-in The connection called is busy. Use this function to cut--in on his current call in order to give the caller an important message (only possible between telephones of the same system. This function must be enabled by the Tenovis Service). Correct -- Correcting an entered call number (also for redial and destination numbers).
When in doubt, look it up Menu items on the display Delete all entries -- To delete all entries in the redial memory. -- All entries in the call list are deleted. -- All entries in the call list are deleted. -- All Minimail entries are deleted. Please note: If you select this menu item, all entries are immediately deleted. To aviod this, press the ”Disconnect” key. Delete all partner diversions All call diversions of the selected partner group are deleted. Delete entry The selected entry is deleted.
When in doubt, look it up Menu items on the display Display call list For viewing the call list. The call list contains all calls which you did not answer (Providing The call list is activated). Display entry You can view the entry together with its settings at the same time. Display VIP message You can view the message that has been received from a team subscriber while your line was busy. This menu item will only appear in the menu if you have actually received a VIP message. Display Testing the display.
When in doubt, look it up Menu items on the display DSS destinations Entries you can assign to a DSS module. DSS priority destinations Allocation: Store a call number on a key of your DSSmodule. When you press the Direct call key, your telephone will automatically activate the Handsfree mode. If you make a call with the direct call key the ”No second call” command will be ignored. In case the called subscriber’s line is busy, you can still speak to them if you have pick--up authorisation.
When in doubt, look it up Menu items on the display Entering an appointment You can enter your appointment as a short text. The text appears in the display at the appointed time. In addition a signal tone also sounds. Expand partner group A partner group can contain a maximum of 16 subscribers. H Handset volume Adjusting the handset volume. Handsfree answer back Requirement: VIP functions must be activated.
When in doubt, look it up Menu items on the display Individual emergency call Allocation: Storing a call number as an emergency number, which you can then dial when the telephone is locked. The call numberis also assigned to a destination key. Interchange Speak alternately with the first caller and an additionally accepted caller. Interchange calls Accept a second call before the first.
When in doubt, look it up Menu items on the display Lines You can have calls to another line indicated on your telephone, as well as change the line display. Lines 1 to 16 You can have the first 16 lines shown in the display so that you can move them. Lines 17 to 32 You can have lines 17 to 32 shown in the display so that you can move them. Lines call list This function allows you to view the call for those lines that are not assigned directly to you or your colleagues.
When in doubt, look it up Menu items on the display M Mediate Alternating between your first call partner and a refer--back subscriber. Memory Opens the ”Memory test” display. You can test the volatile memory. Microphone Off Activates or deactivates the microphone of handset and telephone. If it is deactivated, the other party cannot hear any of the conversations in the room. Mode of operation Simple (delivery condition): The functions assigned to function keys are also offered in the menu.
When in doubt, look it up Menu items on the display Next entry If you wish to see the next entry. Next entry The next entry is displayed. New entry You can enter a new call number into the telephone book. New entry in call list Someone has tried to reach you while you were out or your line was busy. You can view the information about the call. Note Notes Allocation: Enter a call number as note during a connection. Notes can be separately listed in the telephone book.
When in doubt, look it up Menu items on the display P Parity for AT command You can set the parity here for the control of your telephone. The settings ”None”, ”Even” and ”Uneven” are available. The menu item is only displayed when the AEI mode of operation is set to ”AT command”. Participating in a group line You can leave or access a group line. This function must be enabled by the Tenovis Service.
When in doubt, look it up Menu items on the display Refer back with destinations You can determine how refer--back with destination keys is to be carried out. R-key: To carry out a refer--back during a connection you first need to press the ”R” key and then the appropriate destination key. Immediately: If you want to carry out a refer--back during a connection, you only need to press the approppriate destination key. Refuse call If you do not want to accept a call. Refuse second call Reject a second call.
When in doubt, look it up Menu items on the display Ringing tone You can switch the ringing tone on or off. If you have switched the ringing tone off, incoming calls are signaled by one single tone. The following message appears in the idle display: ”Turn off ringing” Ringing tone volume Adjusting the ringing tone volume. The caller receives the busy signal. S Save data You can determine whether your data is to be stored in a permanent memory. Save data at Enter the time the data is to be stored.
When in doubt, look it up Menu items on the display Second call off You can switch off the second call function (also possible when telephoning) if you do not wish to be distrubed. Any calls are entered in the call list. You can deactivate the second call function in the ”Telephone settings” menu. Select partner Select the partners for whom you want to set up the the call diversion. Set deputy key This function allows you to set up several partner diversions and delete them again, if necessary.
When in doubt, look it up Menu items on the display Specification Enter a specification (e. g. ”proprietary”). Specify language Select the language for the display. The available languages are English, German, Italian and French. Speech path Opens the ”Speech path test” display. You can test the handset and the call mointoring. Upon lifting the handset ”Handset lifted” appears and a corresponding message appears when it is on--hook.
When in doubt, look it up Menu items on the display Transfer call Connecting an additional caller with a refer--back subscriber. Transient memory Tests the volatile memory that stores all current telephone settings. This memeory is not protected from a power outage. If the memory is functioning properly then the message ”No errors” appears. If the ”error” message appears, please refer to the TENOVIS Service. Transmit VIP functions You can activate and deactivate the VIP functions.
When in doubt, look it up Menu items on the display V VIP number Store this call number as a VIP number, meaning that the subscriber with this number is authorised to initiate team functions for you. VIP ringing tone Adjusting the sound of the VIP ringing tone. VIP ringing tone For deactivating the VIP ringing tone. The VIP ringing tone signals a special call. X xxx. locked A line assigned to you is locked. i • Functions which are labeled with - are not installed as standard on your phone.
When in doubt, look it up Ringing and handset tones Tones for internal and external calls Normal ringing tone for external calls: This tone can be switched off (→ Page 92). Normal ringing tone for internal calls: This tone can be switched off (→ Page 92). Alerting tone: Additional call during a connection, partner beep. Executive call: VIP function. This tone can be switched off (→ Page 92). Call when ”Handsfree answer back”: Announcement (also with acknowledgement), Message if busy: special tone.
When in doubt, look it up If something is not working The incorrect date and time are displayed Select the menu item ”Request time/part/line/DSS”. Date and time will be updated by the system. Unfamiliar objects in the display Refer to the ”Symbols and messages in the display ”chapter (→ S. 145) for their meaning. The call number of a caller is not displayed The call was transmitted without the call number, meaning that the incoming call is analogous or the caller has turned off his call number display.
When in doubt, look it up If something is not working A function is not executed This function may need to be enabled by the TENOVIS Service first. The telephone cancels prematurely when programming It is possible that no key has been pressed in the last 60 seconds. This will terminate every programming procedure. The programming procedure is also cancelled when accepting a call. A call number that is entered into the telephone book has a $ in the first position.
When in doubt, look it up Testing the telephone You can test various functions of your telephone. You cannot be called as long your telephone is in the test mode. Leave the test mode when you are done with the tests. Each test takes only a few seconds. Start function test. Scroll to the Further functions: menu item. Confirm your selection. Scroll to the Test mode menu item. Confirm your selection. Select the desired function, e.g. Display . Confirm your selection.
When in doubt, look it up Signing up for automatic call distribution The TENOVIS Service needs to set a personal call number (max. of 5 digits) and a personal password (6 characters) for your telephone in order to enable ACD (Automatic Call Distribution) or BCC (Business Call Center). You need your call number and password to sign up. Signing up for automatic call distribution Scroll to the Further functions: menu item. Confirm your selection. Scroll to the ACD user function menu item.
When in doubt, look it up Glossary Activating, Connection, 26 AEI-interface, 136, 155 Alerting tone, 87 Announcement, 120, 126 Announcements with acknowledgement, 125, 126, 157 Appointment, 52 Deleting, 54 Appointments Deleting, 161 Entering, 53, 156 Viewing, 53 Attribute, 126, 157 Automatic call--back, 158 Automatic connection, 114, 125, 164 Auxiliary loudspeaker, 136 Blocking, 61 Busy, 17 Call Accepting, 21 Deactivating call diversion, 32 Diverting, 31 During a call, 26 Forwarding, 174 In call list, 35 P
When in doubt, look it up Glossary CTI Agent, 26 Ending, 10 Current settings, 145 Enter text, With display keys, 12 Cut--in, 160 On another call, 19 Entering names, 12 Date/Time, 11 Exit code, 16 Deputy key, 74 External, 15 Destination key, 16 Following, 94 Destination keys, 41 Forwarding a call, 28, 174 Destinations, 7 Function keys, 7 Enabling, 101 Levels, 11 Setting, 97, 100 Dialing With DSS module, 135 Without handset, 16, 22 Direct dial With destination keys, 161 with number keys, 161
When in doubt, look it up Glossary Konf--Tel, 132 Konftel CU 101/AEI handsfree equipment, Connecting, 133 Letters, 12 Listening to messages, 48 Lock, 61, 62 Log off, 107 Log on, 107 Lower--case letters, 12 Macro Enabling a key, 101 Setting, 99 Mailbox, 60 Making calls, 15 With DSS module, 135 Malfunction, 177 Mediating, 27, 28, 167, 174 Menu, 7 Selecting a function, 10 Message, 55 Messages, Sending, 126 METB, 38 Microphone, 167 Minimail Changing the text, 57 Receiving, 60 Sending, 56 Mode of operation, 91,
When in doubt, look it up Glossary Query answering machine (DTMF), 173 Redial, 17 According to time, 17 Refer--back, 27 With destination keys, 170 Release, 7 Ringing, 92 Switching on and off selectively, 92 Tones, 176 Storing data Centrally, 111 Locally, 109 Subsequent tone dial (DTMF) Activating, 173 Automatic, 104 Deactivating, 104 Setting, 173 Switching, Call charges display, 50 Switching between calls, 27 Ringing tone, 176 Talk list, 44, 45 Ringing tones, 176 Telephone Locking, 61 Mounting, 2 Over
When in doubt, look it up Glossary VIP call, 126 VIP functions Announcement, 120 Deactivating, 123 Handsfree answer back, 114 Intercom, 115 On/off, 126, 169 Sending, 126, 174 Sending messages, 118 VIP-Funktionen, nutzen, 122 VIP number, 126, 175 Voice mail, 48 Volume, Auxiliary loudspeaker, 137 Without handset, 16, 22, 23 185
Tenovis GmbH & Co. KG · Austria Hüttenbrennergasse 5 · A-1030 Wien T +43 (0)1 87870-0 F +43 (0)1 87870-7370 Telenorm Ltd. · Greece Ethelonton Aimodonton Str. 3 12131 Peristeri, Athen T +301 5785220 · F +301 5785227 N.V. Tenovis S.A. · Belgium Rue Henri Genesse 1 · B-1070 Bruxelles T +32-2-5255111 F +32-2-5255000 NORMA Telecom AG · Greece Polytechniou 6 54626 Saloniki T +303 1500600 F +303 1555347 Tenovis S.r.l.
