Use and Care Manual

en Troubleshooting
24
22.1 Information on the display panel
Fault Cause and troubleshooting
No displays light up. The power supply has been disconnected.
▶
Use other electrical appliances to check whether there has been a power failure.
The appliance has not been connected as shown in the circuit diagram.
▶
Connect the appliance in accordance with the circuit diagram.
Electronics fault
▶
If you are unable to rectify the fault, inform the technical after-sales service.
The displays flash. The control panel is wet or an object is covering it.
▶
Dry the control panel or remove the object.
The "-" display
flashes in the cooking
zone displays.
A fault has occurred in the electronics.
▶
To acknowledge the fault, briefly cover the control panel with your hand.
The odour filter is saturated or the saturation indicator lights up even though the filter has
been replaced.
▶
Change the filter and reset the filter saturation indicator. You can find additional informa-
tion about this in the section entitled
→"Cleaning and servicing", Page19.
The electronics have overheated and have switched off the affected cooking zone.
▶
Wait until the electronics have cooled down sufficiently. Then touch any button on the
control panel.
The electronics have overheated and all of the cooking zones have been switched off.
▶
Wait until the electronics have cooled down sufficiently. Then touch any button on the
control panel.
+ power level and
audible signal
There is hot cookware in the vicinity of the control panel. This may cause the electronics to
overheat.
▶
Remove the cookware. The fault display goes out shortly afterwards. You can continue to
cook.
and signal tone There is hot cookware in the vicinity of the control panel. The cooking zone has been
switched off to protect the electronics.
▶
Remove the cookware. Wait a few seconds. Touch any button. When the fault display
goes out, you can continue cooking.
/ The cooking zone has overheated and has been switched off to protect the work surface.
▶
Wait until the electronics have cooled down sufficiently before switching the cooking
zone back on.
The cooking zone has been operating continuously for an extended period.
▶
The automatic safety switch-off function has been activated. See the section entitled
→"Individual safety switch-off", Page16.
/ The operating voltage is incorrect and outside of the normal operating range.
▶
Contact your energy supplier.
The hob is not connected correctly.
▶
Disconnect the hob from the mains. Connect the hob in accordance with the circuit dia-
gram.
Demo mode is activated.
▶
Disconnect the hob from the mains. Wait for 30 seconds and connect the hob. Touch
any sensor in the next threeminutes. Demo mode is deactivated.
22.2 Warnings
Notes
¡ If appears in the displays, press and hold the
sensor for the respective cooking zone and read the
fault code.
¡ If the fault code is not listed in the table, disconnect
the hob from the power supply and wait 30seconds
before reconnecting it. If this display appears again,
contact the technical after-sales service and specify
the exact fault code.
¡ If an error occurs, the appliance does not switch to
standby mode.