User Guide

en-us Troubleshooting
48
Issue Cause and troubleshooting
Connection to home
network is not es-
tablished.
WLAN on router is not active.
▶
Check the wireless network connection of your
router.
WLAN display is
flashing.
Connection to home network is not available.
▶
Activate the wireless network connection on
your router.
Home Connect can-
not be implemented
correctly.
Home Connect set incorrectly.
▶
Please consult the documents supplied for
HomeConnect.
There is a technical error.
▶
Please consult the information on support in
the documents supplied for HomeConnect.
Special salt refill in-
dicator lights up.
Insufficient special salt.
▶
Add Special salt.
Sensor does not detect special salt tablets.
▶
Do not use special salt tablets.
Refill indicator for
special salt does not
light up.
Water softening system is switched off.
▶
Adjust water softening system
Refill indicator for
rinse aid lights up.
No rinse aid.
1.
Add Rinse aid → Page23 .
2. Set the amount of rinse aid to be dispensed.
→ "Setting the amount of rinse aid", Page24
Refill indicator for
rinse aid does not
light up.
Rinse aid system is switched off.
▶
Set the amount of rinse aid.
Display flashes. Appliance door is not closed properly.
▶
Close the appliance door.
‒ Arrange the dishware so that no parts
project beyond the rack and prevent the ap-
pliance door from closing properly.
Water is left in the
appliance at the end
of the program.
Filter system or area under the filters is blocked.
1.
Clean the Filters → Page38 .
2.
Clean the Wastewater pump → Page50 .
Program has not yet ended.
▶
Wait until the program ends or terminate the
program with Reset.
▶
→ "Terminating the wash cycle", Page31
Appliance cannot be
switched on or oper-
ated.
Software update is taking place.
▶
Wait until the software update has finished.
Appliance functions have failed.