Use and Care Manual

Troubleshooting en-us
49
Issue Cause and troubleshooting
All LEDs light up or
flash.
Electronics have detected a fault.
1. Press the main switch button for approx. 4sec-
onds.
→ "Controls", Page12
The appliance is reset and restarted.
2. If the problem occurs again:
‒ Switch off the appliance.
‒ Unplug the power plug or switch off the cir-
cuit breaker in the fuse box.
‒ Wait at least 2minutes.
‒ Switch on the circuit breaker in the fuse box
or plug in the power plug.
‒ Switch on the appliance.
3. If the problem occurs again:
‒ Contact customer service.
→ "Customer Service", Page53
UP appears on the
display.
A software update is available.
▶ Press the remote start button to install the soft-
ware update.
a After a successful software update, "Suc" ap-
pears on the display for a few seconds.
Water is left in the
appliance at the end
of the program.
Filter system or area under the filters is blocked.
1.
Clean the Filters → Page37 .
2.
Clean the Drain pump → Page51 .
Program has not yet ended.
▶ Wait until the program ends or terminate the
program with Reset.
▶
→ "Terminating the wash cycle", Page30
Appliance cannot be
switched on or oper-
ated.
Software update is taking place.
▶ Wait until the software update has finished.
Appliance functions have failed.
1. Pull out the power cord plug or switch off the
breaker.
2. Wait at least 2minutes.
3. Connect the appliance to the power supply.
4. Switch the appliance on.
Appliance does not
start.
The breaker has tripped.
▶ Check the relevant breaker.
Power cord is not inserted.
1. Check whether the power outlet is working.