Operation Manual

en Customer service
44
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4 Customer service
Customer service If you are unable to rectify the fault,
please contact your customer service.
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers. Contact information
for your nearest customer service can
be found on the back of these
instructions for use or on the enclosed
customer service list. When calling,
please state the appliance number
(E-Nr. = 1) and the production number
(FD = 2) which can be found on the
rating plate 9: on the appliance door.
Trust the expertise of the
manufacturer. Contact us for
assistance. You can therefore be sure
that the repair is carried out by trained
service technicians who carry original
spare parts for your domestic
appliances.
* depending on the features of your
dishwasher
Filling valves making
striking noises.
Depends on domestic installation,
as no appliance fault. No effect on
appliance function.
No remedial action possible.
Knocking or rattling noise. Spray arm strikes the utensils,
utensils not positioned correctly.
Position utensils so that the spray arms do
not strike the utensils.
If there is a low load, the water
jets strike the washing tank
directly.
Load the appliance with more utensils or
distribute the utensils more evenly in the
dishwasher.
Light utensils move during the
wash cycle.
Arrange light utensils securely.
Unusual foam formation. Hand washing-up liquid in the
rinse aid dispenser.
Immediately refill rinse aid dispenser with
rinse aid.
Rinse aid spilled. Remove rinse aid with a cloth.
Fault Reason Remedial action
* depending on the configuration of your specific dishwasher
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