Specifications
Table Of Contents
- General Purpose
- What’s New in This Release
- Continual Support
- American Dynamics
- ACTi Corporation
- Arecont Vision
- AXIS Communications
- Bosch
- CBC
- FLIR
- Panasonic Corp
- Samsung
- SONY
- Camera Specific Release Notes
- American Dynamics 8 Channel IP Encoder (M&H)
- American Dynamics Fixed IP Camera
- American Dynamics Fixed Camera (illustra 400 series)
- American Dynamics Fixed Camera (illustra 210, illustra 600 and illustra 610 Domes)
- American Dynamics Fixed Camera (illustra 600, 610 and 600LT Series Box and Bullets)
- American Dynamics IP SpeedDome
- ACTi Corporation
- Arecont Vision
- Axis Communications
- Bosch
- CBC
- FLIR
- Panasonic
- Samsung
- SONY
ACTi Corporation
21-3
• The ACTi generic camera driver will not support the following features:
• Image settings:
•Lens day/night mode
•Brightness
•Contrast
•Sharpness
• H.264 stream
• Resolutions larger than 720p are unsupported. Should a camera support a higher resolution,
this will not be available via NVR.
Known Issues
• The TCM3511 has an issue with Reverse playback in the VEClient. The user will experience a
stutter with the H.264 stream due to the first key frame being received every second.
• Interval between video frames (frame spacing) is not always stable, but video is not affected - no
video freeze, stutters or pixellation have been observed.
• Due to camera stream limitations, in dual streaming a change in codec or resolution on one
stream may cause another stream’s FPS to be changed. The handler is not able to force the
NVR camera details to refresh the web page, therefore, the displaying FPS may not be right.
Refreshing the web page will update the properties.
• The minimum FPS recommended for ACTi stream configuration should be above 3, due to FPS
1 or 2 causing the following issues:
• NVR and victor refresh frequently (including the Video panes refreshing)
• The time stamp interval between the nearest frames is incorrect
Error Messages
• Sometimes adding an ACTI camera onto the NVR may fail with a timeout message. This is
caused by 1) APIs for codec and FPS work very slowly. Codec API may take up to 4.9 seconds
and FPS API may take up to 2.5 seconds. Or 2) as specified by ACTI support, frequent API calls
may cause the camera to work abnormally.
Resolution: Add camera to NVR again.
To avoid this issue, it is recommended configure camera as following before add to NVR:
ACM: @ MJPEG @Highest-Resolution @highest-fps
TCM: Dual stream @H.264 @ Highest-Resolution @highest-fps
• Restoring factory defaults may cause the camera to 1) crash; 2) NVR report timeout when
adding it into NVR; 3) Camera to report “Please contact your provider. Error code: 00000001,
other error” when trying to connect to the camera GUI.
Resolution: Hardware reset
• Camera may crash when POE/power cable are unplugged and plugged in again. When the
issue happens, the camera's web GUI may display "01072915212: Rtsp:Error. Create socket
01072915214:Rtsp:Error. create socket".