Specifications

ACTi Corporation
21-4 Camera Handler Release Notes
Resolution: Power Cycle first. If problem persists, carry out hardware reset.
Sometimes the camera’s web GUI will report “Error: Streaming Engine is not running”, when the
issue happens there is no stream given out. The camera can be restored after a manual reboot.
Resolution: Hardware reset
Sometimes modifying contrast or saturation will cause the camera to crash, when this happens,
the user may receive the following message on the camera’s web GUI: “Please contact your
provider. Error code: 00000001, Other error”.
Resolution: Hardware reset
Special Points
Do not factory default unless necessary, because sometimes it may cause many issues (refer to
above known issues and limitations)
Do not modify the camera’s root user name. This is because the NVR only supports a password
change.
Do not add one camera into two or more NVRs.
When the camera is added to the NVR, it is recommended not to change settings from the
camera web page.
When the camera is added onto the NVR, do not turn off “stream on RTP” setting, this will cause
camera stop providing a live RTP stream.
When the camera is added into NVR, do not change B2 header setting, this will cause the NVR
to be unable to parse the stream.
Only constant FPS mode is supported in RTP streaming due to camera limitation.
The NVR Video smoothing function is enabled on this handler because the NVR stream
refreshes frequently when it is disabled.
NVR will display 1 when the camera’s contrast setting value is 0. Refer to above limitation for
detail.
Handler had hard coded the camera’s connection count to 1. Because the connection count is
missed in some cameras’ response data.
Before adding a camera onto the NVR, it is recommended to set the settings as close as the
handler defaults (H.264 / MJPEG 5FPS 1280x720) , otherwise adding action may fail with a
timeout error. Refer to above known issues.