Operation Guide

110 en | Appendix VideoJet X40
DOC | V4.0 | 2009.06 Installation and Operating Manual Bosch Security Systems
8.2 General Malfunctions
Malfunction Possible causes Recommended solution
No connection between
the unit and terminal
program.
Incorrect cable connections. Check all cables, plugs,
contacts, terminals and
connections.
The computer's serial interface
is not connected.
Check the other serial interface.
Interface parameters do not
match.
If necessary select a different
interface and make sure that the
computer's interface parameters
match those of the unit. Try the
following standard parameters:
19,200 baud, 8 data bits, no
parity, 1 stop bit. Next,
disconnect the unit from the
power supply and reconnect it
again after a few seconds.
No image transmission to
remote station.
Camera error. Connect local monitor to the
camera and check the camera
function.
Faulty cable connections. Check all cables, plugs, contacts
and connections.
No connection
established, no image
transmission.
The unit's configuration. Check all configuration
parameters.
Faulty installation. Check all cables, plugs, contacts
and connections.
Wrong IP address. Check the IP addresses
(terminal program).
Faulty data transmission within
the LAN.
Check the data transmission
with ping.
The maximum number of
connections has been reached.
Wait until there is a free
connection and then call the
sender again.
No audio transmission to
remote station.
Hardware fault. Check that all connected audio
units are operating correctly.
Faulty cable connections. Check all cables, plugs, contacts
and connections.
Incorrect configuration. Check audio parameters on the
Audio configuration and
LIVEPAGE Functions pages.
The audio voice connection is
already in use by another
receiver.
Wait until the connection is free
and then call the sender again.