User manual
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11
What to do if ...
ʑ
Water is leaking out. Attach/replace the drainage hose correctly.
Tighten the screw connection of the supply hose.
ʑ
No water supply.
Detergent not dispensed.
$ Start/Reload not selected?
Tap not turned on?
Filter blocked? Clean the filter a page 10.
Supply hose kinked or trapped?
ʑ
Washing machine door cannot
be opened.
Safety function active. Programme stopped? a page 4.
(without final spin) selected? a page 3, 4.
Can be opened by emergency release only? a page 9.
ʑ
Programme does not start. $ Start/Reload or Ready in time selected?
Washing machine door closed?
Childproof lock active? Deactivate a page 5.
ʑ
Detergent solution is not
drained.
(without final spin) selected? a page 3, 4.
Clean the detergent solution pump a page 10.
Clean the waste pipe and/or drainage hose.
ʑ
Water not visible in the drum. Not a fault - water below the visible area.
ʑ
Unsatisfactory spin result.
Laundry wet/too damp.
Not a fault - the unbalanced-load detection system has cancelled the spin cycle
because of uneven distribution of the laundry.
Distribute small and large items of laundry evenly inside the drum.
SReduced Ironing selected? a page 5.
Selected speed too low? a page 5.
ʑ
The programme duration
changes during the wash
cycle.
Not a fault the programme sequence is optimised for the particular wash process.
This may result in changes to the programme duration in the display field.
ʑ
Spin cycle performed several
times.
Not a fault - unbalanced load detection system adjusts the imbalance.
ʑ
Residual water in the
compartment for care
products.
Not a fault - the action of the care product is not affected.
Clean the insert if necessary a page 9.
ʑ
Odour formation in the
washing machine.
Run programme L Cottons 90 °C without laundry. Use standard detergent.
ʑ
Status display³1 (Wash)
flashes. Foam may be coming
out of the detergent drawer.
Too much detergent used? Mix 1 tablespoon of fabric softener with ½ litre of water
and pour into dispenser II (not for outdoor and down-filled textiles!).
Reduce the detergent dosage for the next wash cycle.
ʑ
Intense noise formation,
vibrations and wandering
during the spin cycle.
Are the appliance feet fixed?
Secure the appliance feet a Installation instructions.
Transportation safety devices removed? Remove the transportation safety devices
a Installation instructions.
ʑ
Noises during spin and drain
cycles.
Clean detergent-solution pump a page 10.
ʑ
Display panel/indicator lamps
do not function during
operation.
Power cut?
Fuses triggered? Reset/change the fuse.
If the fault occurs repeatedly, call customer services.
ʑ
Programme sequence longer
than usual.
Not a fault - unbalanced load detection system adjusts imbalance by repeatedly
distributing the laundry.
Not a fault - foam detection system active - adds an additional rinse cycle.
ʑ
Detergent residues on the
laundry.
Occasionally, phosphate-free detergents contain water-insoluble residues.
Use the 2 Rinse cycle or brush out the laundry after washing.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
Turn the programme selector to Off and remove the mains plug from the socket.
Turn off the water supply and call customer services a Installation instructions.
Washing machine
en Instruction manual