Owners Manual and Installation Guide

35
Determing the Problem
Problem Possible cause(s) Solution(s)
Washer door cannot be
opened.
Child lock is activated. Deactivated Child lock (touch and hold Temperature
and Finish in for approximately 3 seconds).
A power failure occured. If a cycle is interrupted by a power failure, it will
resume when the power is restored.
Cycle is running, or water level is
too high and/or too hot.
Wait until the cycle ends.
Electric power cord has become
loose or unplugged.
Make sure the electric cord is securely plugged in.
Program selector turned to Off
before end of cycle.
Turn the program selector to a cycle.
Emergency door lock released is
activated.
~ Emergency door lock release; Page 34
Door still cannot be
opened, even after
turning the washer Off
and back on again.
Child lock is activated Deactivated Child lock (touch and hold Temperature
and Finish in for approximately 3 seconds).
Door is locked for safety reasons
(high water level, temperature of
water hot, or high drum speed
(drum is turning).
Wash cycle time is
increased.
Your washer utilizes sensors to
monitor certain characteristics of
the wash load. Increases in wash
cycle time could be due to:
Solutions are based on the specific reason the wash
time has been extended.
Excess suds. Ådisplays at end of
cycle.
Use less detergent.
The automatic unbalanced load
detection system spins the laundry
several times to ensure even distri-
bution.
Always load the washer with a mixture of large and
small wash items (easier to distribute in the drum).
Washer does not start.
Start/Pause indicator
light does not flash.
Power cord end not inserted or not
inserted correctly.
Insert power cord end correctly.
A fuse is blown or breaker is
tripped.
Replace fuse or reset breaker. For replacing the fuses
in the supplied Power Adapter refer to the instructions
which came with the Power Adapter.
Door not closed properly. Check if laundry is caught in the door. Close the door
until you hear it click shut completely.
Cycle does not start -
Start/Pause flashes.
Start/Pause button not touched /
selected.
Touch the Start/Pause button to start the cycle.
Cycle does not start -
Finish in-Time is dis-
played.
Cycle ending time has been
selected and activated.
Wash cycle will begin at proper time to complete at
the selected finish time.
Cycle does not start -
D symbol flashes.
Child lock is activated. Deactivate Child lock (touch and hold Temperature
and Finish in for approximately 3 seconds).
Detergent residue
remains in the deter-
gent dispenser.
Dry detergent may have been damp
or lumpy.
Clean and dry the detergent dispenser.
Excess liquid detergent may have
been added.
See Adding the correct amount of HE detergent to
determine proper detergent usage.
Use the dosing cup for liquid deter-
gent when dosing powder deter-
gent. Powder detergent may have
been damp or lumpy.
Clean and dry the detergent dispenser.