Owners Manual and Installation Guide
Table Of Contents
- en-us Use and Care Manual, Installation Instructions
- Table of contentsen-us Use and Care Manual, Installation Instructions
- Additional information on products, accessories, replacement parts and services can be found at www.bosch-home.com/us (USA) or www.bosch- home.ca (Canada) and in the online shop www.bosch- home.com/us/store
- Please take a moment to record the following basic information about your new Bosch washer.
- This information will be helpful in the event you need to contact Customer Service or would like to order accessories or replacement parts.
- The E-Nr. (model number) and the FD (serial) number can be found on the rating plate label or in the Home Connect application under Appliance Information.
- see illustration
- The model number includes the slash and a two digit number (e.g. "/27"). Please be sure to include the final 2 digit number when filling in your model number. This helps make sure any parts you may need are correctly matched to your specific machine.
- Date of Purchase:___/___/_____
- Where Purchased:___________________________
- E-Nr. :_________/____ (ex: WAT28xxxUC/01)
- FD :_______-_______ (ex: 9709|90007)
- The manufacturer reserves the right to make changes in the product or manual without notification.
- Customer Service
- Your washer does not require any special care other than the maintenance and care mentioned in this manual. If you have a problem with your washer, please consult.
- ~ Troubleshooting; Page 34
- If problems persist and service becomes necessary, contact your dealer, installer or an authorized service provider. Do not attempt to repair the appliance yourself.
- Bosch Customer Service
- 1-800-944-2904
- Or by mail BSH Home Appliances Corporation 1901 Main Street, Suite 600 Irvine, CA 92614
- When writing or calling please have the following information available:
- If writing, please also include a daytime telephone number and a copy of the sales invoice.
- When calling Customer Service, please be ready to provide the model number E-Nr. and FD serial number. This information will help provide the best support for your washer.
- Additional information is available at our website.
- Before using the appliance, read the use and installation instructions and all other information included with the appliance and act accordingly.
- Keep all documents for future use.
- Important safety information is contained in this manual and on the warning labels located on your washer.
- Standard symbols and headings are used to identify areas where you should take precautions to avoid injury or property damage. Please take a moment to become familiar with each of these symbols and what they mean before proceeding.
- IMPORTANT SAFETY INSTRUCTIONS
- IMPORTANT SAFETY INSTRUCTIONS
- READ AND SAVE THESE INSTRUCTIONS
- Introduction to your new washer
- Thank you for choosing Bosch for your laundry appliance needs.
- Please read and follow the use & care, important safety instructions and troubleshooting information contained in this manual. Please retain this manual for future reference.
- Standard features
- Quality tested
- Every Bosch washer is thoroughly tested before leaving the factory. As a result, a small amount of residual water may remain in the washer drum. We recommend running the Drum Clean program to remove this water prior to washing your first load of laun...
- ~ Before loading your first load of laundry; Page 20
- Website
- Visit our website at www.bosch-home.com/us (USA) or www.bosch-home.com/ca (Canada) for more information and to view a selection of our products.
- About this manual
- These operating and installation instructions may apply to more than one model of washer. Illustrations used may show details that differ from your particular model.
- Read your user manual. It contains valuable information about the safety, installation and operation of your new appliance.
- This can save you time, make it easier to correctly install and use your washer, and improve your overall satisfaction with your new appliance.
- Special features
- Environmentally friendly use of your washer
- Length of power cord and water supply hoses
- Installation types
- Stacked washer and dryer
- A Bosch dryer of the same dimensions can be stacked on top of the washer to save space.
- Stand alone (shown) or Side-by-Side
- Under counter (Preferred)
- Front of the appliance fully open.
- No doors or coverings.
- Under counter (Less Desirable)
- If front of the appliance is covered ventilation openings must be installed.
- Introduction
- Read these installation instructions completely and carefully before starting to install your new washing machine. The information contained can save time and effort and will help to ensure optimum performance of your new washer. Be sure to observe a...
- These installation instructions are intended for use by qualified installers. In addition to these instructions, the installation must comply with:
- - for the United States - National Electrical Code, ANSI/ NFPA70 - and latest editions of the state and municipal and/or local regulations.
- - for Canada - Canadian Electrical Code C22.1 - and the latest editions of the provincial, municipal and/or local regulations.
- Tools needed
- Waste disposal
- Disposal of Packaging Materials
- After unpacking your new appliance dispose of the protective packaging materials in an environmentally friendly way. Ask your dealer or inquire with your local authority regarding currently acceptable means of disposal.
- Disposal of Your Old Appliance
- Your old appliance can be recycled if it is no longer to be used. Prior to disposing of your old appliance observe the following precautions to reduce safety risks.
- Parts provided with your washer
- Set up on a pedestal with drawer
- Installation checklist
- Importance of installing on a solid, level floor
- Your new Bosch washing machine utilizes high spin speeds to achieve superior water removal from your laundry resulting in reduced drying time. It is important to install your washing machine on a floor that will provide firm support. This prevents th...
- The installation surface must be solid and level in both directions. Avoid installing your washer on soft surfaces such as floors with carpet or foam backed covering material.
- If installing the washer on a wooden floor, observe the following:
- Remove the transport bolts
- 9 CAUTION
- 1. Remove drain hose from all brackets.
- 2. Loosen and remove all 4 transport bolts. Remove the sleeves. Take the power cable out of the brackets.
- 3. Place covers over the transport bolt holes. Four plastic covers are provided in the small parts bag included with your washer. Separate these covers and install one in each hole where the transport bolts were removed. Lock covers firmly by pressin...
- Water connections
- Water supply hose connections
- Connect your washer to the wall faucets.
- Observe each of the following:
- Water connection hoses
- Attach this end to water tap. Hand tighten only.
- Attach this end of the hose to the back of the washing machine. Hand tighten only.
- Water drain hose connection
- Height of drain point
- Height difference between the floor and drainage point: max. 39 in. (100 cm).
- Types of drainage hookups
- Standpipe
- Attach the drain hose to the elbow included with your washer.
- Position the elbow on the drain hose 4" from end of hose as shown. Insert this section of the drain hose into the drain pipe. Secure the elbow and hose with a nylon tie strap or the equivalent to keep the hose from coming out of the drain pipe during...
- Sink siphon
- Secure the drain hose to the sink siphon using a Ø 0.9 - 1.6 in. (20-44 mm) hose clip (available from a hardware store).
- Wash Basin
- Attach the drain hose securely to the wash basin.
- Leveling the washer
- Importance of leveling the washer
- Your new washer uses high spin speeds to remove water at the end of the wash cycle. It is important that your washer is level and that all four washer feet press with equal pressure against the floor. This will help assure the quietest, most vibratio...
- Follow these steps:
- 2. If the floor is uneven (or unlevel) adjust the washer feet as required to level the washer. Do not place anything under the washer feet to help level the washer.
- 3. Extend the washer feet no more than is necessary. The more the feet are extended, the more vibration the washer will experience. Start with the washer feet turned all the way in and adjust each foot as necessary.
- 4. Use a bubble level to check the top of the washer to make sure it is level side to side and front to rear.
- 5. Press down on each corner of the washer top to make sure the washer doesn’t “wobble“. There should be no "give" or movement. All four washer feet should press equally against the floor. This is just as important as the washer being level to ...
- 6. When the washer is level and does not wobble, lock the washer feet in place by tightening the locknuts against the washer bottom. Be sure to do this without changing the height of the foot (hold the foot while tightening the locknut).
- 2. Turn the grey plastic foot to extend it downward as far as necessary to raise the corner of the washer the correct amount to level the washer.
- 3. When the height of the foot is correct, use a 17 mm open end wrench to tighten the locknut against the washer bottom. The locknut should be tight against the bottom of the washer to lock the foot in place.
- Electrical connection
- Transporting the washer
- Before transporting the washer
- 2. Turn off the water supply to the washer.
- 3. Disconnect water supply lines from the tap.
- 4. Disconnect the drain hose from the drain location.
- 5. Install the transport bolt assemblies as shown in the following images.
- 2. Pull the tip of the arrow on the cover out slightly to disengage the locking tab.
- 3. Rotate the cover counterclockwise to remove. Repeat for all 4 transport bolt hole covers.
- 2. Insert the transport bolt and bushing assembly as shown. The metal housing slides around the bolt through the slot in the plastic bushing as the bushing is slid into place. The open part of the bushing slot should be facing the direction shown to ...
- 3. When the bolt is in place screw it in until the bolt threads engage the drum. Double check and ensure bolts are screwed into threaded holes and not into cracks or crevices. Repeat the process for all 4 transport bolt assemblies before tightening a...
- 9 CAUTION
- Getting to know your appliance
- OPERATING INSTRUCTIONS
- Check to make sure your washer has been installed properly by following the installation instructions in this manual.
- ~ INSTALLATION INSTRUCTIONS; Page 12
- Check the machine. Never connect the utilities (power or water) to or start a damaged machine! Contact customer service!
- Check to be sure your household electrical system voltage and the voltage specifications on the washing machine rating plate correspond.
- Check to be sure the washer hot and cold water supply taps are turned on.
- Check that transport bolts have been removed by opening the door and moving the tub from side to side and front to back. If the tub cannot be moved easily recheck that transport bolts are removed.
- Turning the washing machine on and off
- The rotating Cycle Selector turns the washer on as wash cycles are selected and off when the selector is later turned to the vertical Off position.
- Before loading your first load of laundry
- Your new washing machine was tested before leaving the factory. This process involves running various wash cycles. As a result, a small amount of water may remain in the tub and drainage system. Run a Drum Clean cycle with no laundry to clean the sys...
- First add 1 to 2 tablespoons of detergent to the main- wash chamber II. Then run the Drum Clean cycle.
- Wait for the cycle to finish.
- Using the cycle selector to choose a wash cycle
- Changing default cycle settings
- You can use the default settings or change them to your desired settings.
- Touch the appropriate button until the desired setting is displayed.
- The settings or options are active when the related indicator is lit. There is no need for additional confirmation on your part. The settings or options are not retained after the appliance is switched off (all are set back to default automatically).
- ~ Program selection table; Page 27
- ~ Default Program and Option settings; Page 29
- Selecting additional cycle settings
- By selecting additional settings, you can adjust the washing process to better suit the items you are washing.
- The settings can be selected and deselected depending on the cycle progress.
- The indicator lamps of the buttons light up if the setting is active.
- The settings are not retained after the appliance is switched off.
- Loading the laundry
- 9 WARNING
- Loosen the laundry being loaded and mix small and large items
- Unfold the sorted items and place them loosely in the drum. Mix small and large items to help them better distribute in the drum during the spin cycle.
- Recommended Load Size
- Recommended maximum load size can be found:
- ~ Standard features and helpful information; Page 9
- Filling the detergent and additives compartments
- NOTICE:
- Measuring
- Measure out the detergent and laundry care products according to:
- Filling
- Pour the detergent and laundry care product into the appropriate chambers:
- 2. Add detergent or additive.
- 3. Close the detergent dispenser tray completely before starting the wash cycle.
- 2. Push the liquid detergent insert forward and down as shown.
- 3. Pour liquid detergent into the chamber and do not exceed the maximum mark.
- 4. Reinsert the tray into its compartment.
- Starting the cycle
- Child lock
- Selecting a different cycle
- Pausing/Adding a garment to the cycle
- Cancel cycle
- Cycle end
- Removing laundry/switching the appliance off
- Sorting the laundry
- Sort laundry items according to color, degree of soiling and recommended wash temperature range.
- Wash white items separately from colored items. Otherwise, white items may tend to become grey.
- Observe laundry care labels
- Check the care labels on each laundry item prior to washing. They provide valuable information as well as limitations about the laundry process (temperature etc.) to help you choose an appropriate cycle.
- Determining degree of soiling
- Identifying and treating stains
- Removing stains
- Avoid overuse of detergent.
- Measure out the detergent according to:
- Too much detergent
- Too little detergent
- The fabric care label is important for selecting the correct detergent, temperature and treatment of the laundry.
- If desired you can visit the following sites for additional information on detergents and fabric care.
- ~ www.textileaffairs.com or www.cleanright.eu
- Saving energy and reduce detergent
- For light and normal soiling, you can save energy (lower washing temperature) and detergent.
- Starching
- Dyeing/bleaching
- Soaking
- 1. Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions.
- 2. Turn the program selector to Cotton Normal Cold program.
- 3. Touch Start/Pause.
- 4. After approximately. ten minutes, touch Start/Pause.
- 5. After the required soaking time, touch Start/Pause again to continue or change the program.
- NOTICES
- Default Program and Option settings
- At the factory, temperature and spin speed options, and cycle duration ("Finish in" time) are pre-set for all cycles.
- After selection of the cycle, these values are displayed in the display field.
- Before and during the cycle, you can change the default temperature range depending on the cycle progress.
- Press the appropriate button until the desired setting is displayed.
- The maximum temperature range that can be set depends on the cycle selected.
- Changing the spin speed range
- Before and during the cycle, you can change the spin speed range depending on the cycle progress.
- Touch the appropriate button until the desired setting is displayed.
- No Spin: This option eliminates the final spin and the load remains saturated with the final rinse water. The pump is activated to remove all residual water.
- ~ Program selection table; Page 27
- Finish in
- The program end (Finished in) time can be set in one hour increments to a maximum of 24 h (hours). After selecting the desired washing program (at the dial) but before touching the Start button, touch the Finish in button until the desired time is di...
- Here is an example of a 2hr:30min cycle time and an 8 h Finish in time.
- This feature is helpful for locations with very soft water or to generally improve rinsing results. It allows up to 2 additional rinse cycles to be added to selected programs and will increase program time.
- Prewash
- SpeedPerfect ® G
- Cleaning the washer´s exterior
- Cleaning the drum
- Descaling the washer
- Provided that you use correct amounts of detergent with your wash loads, descaling is not necessary. If descaling the washer drum does become necessary, please follow the descaling product manufacturer’s instructions.
- Small amounts of descaling agent can be used to remove white spots on the washer drum caused by lime or mineral deposits or small amounts of rust caused by metal objects left in the drum.
- Cleaning the detergent dispenser tray
- If there is a buildup of residual detergent or additives, or if the softener compartment is not rinsed out well enough, it may be helpful to clean the dispenser.
- 2. Remove the insert (3) by grasping it and pulling it upwards from the detergent dispenser tray.
- 3. Clean the insert and the detergent dispenser tray by holding it under warm running water. Lightly wipe away any remaining detergent residue.
- 4. Attach the insert and slide the detergent dispenser tray back into place and close the tray securely.
- Cleaning the water inlet strainers
- If the washer water supply slows or stops completely, the water inlet strainer may be blocked. Cleaning is recommended every 6 months in any event to reduce chances of valve blockage in areas using hard water.
- Release the water under pressure in the supply hoses
- Normal water pressure in your home will cause some water to leak when you remove the water supply hose from the back of the washer. You can minimize this by first de-pressurizing the hoses.
- 2. Turn the cycle selector to any wash cycle (not to Drain or Spin).
- 3. Touch Start/Pause and allow 30 seconds to pass.
- 4. Turn the cycle selector to the Off position.
- 2. Rinse the strainer under running water. Look at the strainer to see if any visible debris is still present. Rinse again if necessary to remove the debris.
- 3. Reconnect the hose to the tap.
- 2. Using narrow pliers, grasp and pull the strainer from the inlet port.
- 3. Rinse the strainer under running water.
- 4. Reconnect the hose to the back of the washer and turn on the water tap. Check to see if water flows by starting a warm water wash cycle.
- Cleaning the drain pump
- 9 WARNING
- It may be necessary to clean the washer drain pump if the washer fails to drain.
- The washer pump can become blocked by loose debris (a good reason to check the drum and remove any visible debris or lint after each wash load).
- To access the washer drain pump, the service cover must first be removed (see steps below). With the service cover removed, proceed as follows:
- 2. Shut off the tap so that no more water flows in and has to be drained.
- 3. Open and remove the service cover.
- 4. Loosen the screws and remove the protective film.
- 5. Use the pull-out drain hose located in the pump access opening to drain the remaining water into a suitable container (up to 5.3 U.S. gallons/20 liters of water may be drained). Pull the sealing cap from the hose and lay the hose over the side of ...
- 6. Turn the pump cover counterclockwise to remove it. A small amount of residual water may flow out when the cover is removed. Clean the interior of the pump housing, removing any debris or foreign objects. Check to be sure the impeller wheel at the ...
- 7. Reinstall the protective film over the pump access using both screws.
- 8. Snap the service cover in place at the hinges and close it.Wipe up any spilled water.
- 2. Allow the water in the drum to cool off.
- 3. Allow the washer drum to come to a stand still (no longer spinning).
- 4. Before opening the washer door, perform the drain procedure included in the pump maintenance section.
- 5. Loosen screws and remove the protective foil.
- 6. The washing machine door can then be opened.
- 7. The door can now be opened.
- General Troubleshooting
- If you encounter a problem, consider the suggestions and instructions below before you call Customer Service.
- If repairs are necessary and you cannot eliminate the fault with the aid of the table below, follow these steps:
- 2. Disconnect the washer from the power outlet.
- 3. Turn off the water taps.
- 4. Call Customer Service.
- Error messages
- STATEMENT OF LIMITED PRODUCT WARRANTY
- What this Warranty Covers & Who it Applies to
- The limited warranty provided by BSH Home Appliances Corporation (“Bosch“) in this Statement of Limited Product Warranty applies only to the Bosch appliance (“Product“) sold to you provided that the Product was purchased:
- The warranties stated herein apply only to the first purchaser of the Product and are not transferable.
- Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.
- Limitation for Third Party Accessories and Water Supply Hoses: Third party accessories, including water supply hoses other than those shipped with your Bosch washer, and any consequential damages resulting therefrom, are not covered by this warranty....
- How Long the Warranty Lasts
- Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of the original purchase. The foregoing timeline begins to run upon the date of the original purchase,...
- This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30) days...
- SCOPE OF EXTENDED LIMITED WARRANTY
- Bosch will repair or replace, free of charge, any printed circuit boards, drive motor or component part of the drive motor that proves defective under conditions of normal home use during the first seven hundred thirty (730) days from the date of the...
- Repair/Replace as Your Exclusive Remedy
- During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or...
- Out of Warranty Product
- Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro- rates, or Product replacement, once this warranty has expired.
- Warranty Exclusions
- The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following:
- In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on wh...
- TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANT...
- No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.
37
Error messages
Display Fault Measure
è flashes
Door not closed properly. Check to be sure no laundry is caught in the washer
door. Close the door securely.
r
Cold water tap not turned on. Turn on the cold water tap.
Supply hose for cold water kinked
or pinched closed.
Eliminate the cause, replace the hose if damaged.
Strainer in water supply hose
clogged.
Clean the water inlet strainer.
~ Cleaning the water inlet strainers; Page 31
Cold water pressure too low. Eliminate the cause.
E:93
(Displayed at end of
first cycle without hot
water. Not displayed in
subsequent cycles if
hot water is not avail-
able. Reset after sec-
ond cycle with hot
water)
Hot water tap not turned on. Turn on the hot water tap.
Supply hose for hot water kinked or
pinched closed.
Eliminate the cause, replace the hose if damaged.
Hot water pressure too low. Eliminate the cause.
Strainer in water supply hose
clogged.
Connect both supply hoses (hot and cold water) for
hot water appliances. ~ Water connections; Page 15
E:32
(alternating display with
END when program is
finished)
Not a fault – the unbalanced load
detection system has interrupted
the spin cycle because the laundry
is unevenly distributed.
Distribute small and large items of laundry evenly in
the drum. If necessary, start an additional spin pro-
gram.
E:18 Too much detergent used or non-
HE detergent used. Ådisplays at
end of cycle.
Use less detergent for future loads. Only use HE deter-
gents.
~ Your washing machine is intended for; Page 6
Pump is blocked (obstructed). Clean the washer drain hose and/or the drain pipe.
May need to perform pump maintenance to clear
blockage.
~ Cleaning the drain pump; Page 32
Others Turn off machine, wait 5 seconds and turn on again. If
the display shows again, call customer service.