Use and Care Manual

Faults and what to do about them. en
43
Foam is leaking from the
detergent drawer.
■ Automatic dosing: i-DOS Check the dosage settings and, if required, reduce
the basic dosage. ~ "i-DOS Setting the dosage" on page 32
If required, use a different liquid detergent/fabric softener.
■ Manual dosing: Have you used too much detergent? Use less detergent in
the next wash cycle.
■ Immediate action: Mix one tablespoon of fabric softener with 1/2 litre of
water and pour it into the manual dosing compartment (not suitable for out-
door clothing, sportswear or items stuffed with down).
Repeated, intensive foam-
ing.
■ Automatic dosing: i-DOS Check the dosage settings and, if required, reduce
the basic dosage. ~ "i-DOS Setting the dosage" on page 32
If required, use a different liquid detergent/fabric softener.
■ Manual dosing: Have you used too much detergent? Add less detergent the
next time you run a wash cycle with the same load.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the max. mark.
Washing results not satis-
factory.
■ i-DOS Check the dosage settings and, if required, increase the basic dos-
age. ~ "i-DOS Setting the dosage" on page 32
■ Use a different liquid detergent.
Brief whirring sound twice
after the appliance is
switched on.
Not a fault – when the appliance is switched on, this whirring sound occurs
briefly due to internal testing of the automatic dosing system.
Whirring sound after the
programme starts and
during the last rinse cycle.
Not a fault – when automatic dosing is activated, a whirring sound occurs after
water enters the drum during detergent dosing and in the last rinse cycle during
fabric softener dosing. The sound is caused by the i-DOS pump unit and is a nor-
mal operating noise.
The drum briefly jerks or
judders after the pro-
gramme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
The water is not draining. ■ Is - - - - selected (Rinse Stop = no final spin)? ~ Page 30
■ Clean the drain pump.
■ Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Is Anti-crease (depending on the model) selected?
■ Is the selected speed too low?
Drum starts rotating
briefly several times.
Not a fault – the unbalanced load detection system is eliminating an imbalance.
Faults Cause/Remedy