en-us Use and Care Manual, Installation Instructions Washer WAW285H2UC
Welcome to Your New Washer! Congratulations on your selection of a new Bosch washer for your laundry needs. We are confident you will enjoy the superior performance and reliability. Please do not hesitate to contact our Customer Service department if you have any questions or comments with your new washer. Thank you for choosing Bosch. Visit our website at www.bosch-home.com/us for more information and to view a selection of our products.
Table of contents en-usUseandCreManul,InstalionIstrucions Important information ................................................... 4 Purchase information ........................................................... 4 Customer service ................................................................. 5 Your washing machine is intended for ........................ 6 Safety Definitions .......................................................... 6 IMPORTANT SAFETY INSTRUCTIONS ........................
Additional information on products, accessories, replacement parts and services can be found at www.bosch-home.com/us and in the online shop www.bosch-home.com/us/store 4XHVWLRQV" ZZZ ERVFK KRPH FRP XV 0DLQ 6WUHHW 6XLWH ,UYLQH &$ :H ORRN IRUZDUG WR KHDULQJ IURP \RX Important information Purchase information Please take a moment to record the following basic information about your new Bosch washer.
Customer service Your washer does not require any special care other than the maintenance and care mentioned in this manual. If you have a problem with your washer, please consult. ~ Troubleshooting; Page 41 This may save you money. If a technician comes out to advise you of information that is in the Troubleshooting table you may be charged. If problems persist and service becomes necessary, contact your dealer, installer or an authorized service center. Do not attempt to repair the appliance yourself.
Your washing machine is intended for ▯ ▯ ▯ ▯ Only household use and in a non-commercial environment. Use with machine washable textiles only. Washing with common cold and hot (maximum 140 °F/60 °C) tap water and commercially available detergents and cleaning products suitable for use in washing machines. We recommend HE (High Efficiency) detergents because they are designed to deliver optimum performance from your front-loading washer.
9 I M P O R T A N T S A F E T Y IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS I N S T R U C T I O N S R E A D A N D S A V E T H E S E I N S T R U C T I O N S WARNING When properly cared for, your new appliance has been designed to be safe and reliable. Read all instructions carefully before use. These precautions will reduce the risk of burns, electric shock, fire, and injury to persons.
9 I M P O R T A N T S A F E T Y IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS I N S T R U C T I O N S R E A D A N D S A V E T H E S E I N S T R U C T I O N S WARNING WARNINGS FOR CHILDREN ▯ Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children. ▯ Make sure to utilize all child lock/safety features of your appliance, and be sure to turn the appliance Off when not in use.
Introduction to your new washer 9 WARNING RISK OF FIRE, ELECTRIC SHOCK OR INJURY To reduce the risk of fire, electric shock or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS of this manual before installing or operating this appliance. ~ IMPORTANT SAFETY INSTRUCTIONS; Page 7 Standard features and helpful information Thank you for choosing Bosch for your laundry appliance needs.
Dimensions and clearances required Installation types Appliance dimensions Stacked washer and dryer A Bosch dryer of the same dimensions can be placed on top of the washer to save space. Use the special washer-dryer stacking kits (noted in Bosch Dryer User Manuals) which can be purchased from customer service or your local dealer. D E % F ( + G ) H * Label Dimension U.S. & Metric a b width 23.6 in. 60 cm depth 25 in. 64 cm (to front of door) c height (minimum*) 33.2 in.
Stand alone (shown) or Side-by-Side Under counter (Less Desirable) ( + * ( . ) ) & - $ ' If front of the appliance is covered ventilation openings must be installed. E & F are minimum area sizes E F Under counter (Preferred) 63 sq.in. 63 sq.in. 404 sq.cm 404 sq.cm G & H actual spacing dimensions for min. open area sizes G H $ 3 in. 14 in. 7.6 cm 35.6 cm & % Front of the appliance fully open. No doors or coverings. Minimum opening dimensions A B C 28 in. 23.8 in. 35.5 in. 71.1 cm 60.
Installation instructions 9 WARNING RISK OF FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS To reduce the risk of fire, electric shock or injury to persons, read the Important Safety Instructions at the front of this manual before installing or operating this appliance. 9 Tools needed The following tools may be helpful during installation of your washer. CAUTION WASHING MACHINE IS HEAVY Use additional help and care when lifting and positioning.
Parts provided with your washer Washer drum contents Two AquaShield ® water supply hoses are shipped in the washer drum. Be sure to remove each of these and use these new hoses for the installation.
Installation checklist Remove the transport bolts Review the following list and check off each step as it is completed during installation.
3. Place covers over the transport bolt holes. Four plastic covers are provided in the small parts bag included with your washer. Separate these covers and install one in each hole where the transport bolts were removed. Lock covers firmly by pressing on the snap hook. ▯ ▯ ▯ ▯ ▯ NOTICE: Keep the assemblies together and store them for later use such as when moving the washer. Water connections Water supply hose connections NOTICES ▯ The washing machine must only be operated with cold and hot (max.
Position hoses as shown when routing hoses to right side of washer (facing from front). About the AquaShield® Hose The AquaShield® hose prevents potential flooding in the event the hose develops an internal leak. If the hose leaks, the indicator turns red and water flow is blocked. Once the internal valve in the hose activates (indicator is red) the hose must be discarded. Contact customer service to purchase a replacement.
Sink siphon Leveling the washer Importance of leveling the washer Your new washer uses high spin speeds to remove water at the end of the wash cycle. It is important that your washer is level and that all four washer feet press with equal pressure against the floor. This will help assure the quietest, most vibration-free use of your washer. Follow these steps: 1. Install the washer on a level and solid surface, 2. Secure the drain hose to the sink siphon using a Ø 0.9 1.6 in.
Electrical connection ▯ WARNING 9 ELECTRICAL SHOCK HAZARD Improper connection of the equipment-grounding conductor may result in electric shock. Have the appliance checked by a qualified technician or licensed electrician if you are in doubt as to whether the washer has been properly grounded. WARNING 9 ELECTRICAL SHOCK HAZARD To reduce the risk of fire or electrical shock, DO NOT use an extension cord or an adapter to connect the washing machine to the power supply.
Transporting the washer Before transporting the washer 1. Disconnect the washer power cord from the wall outlet. 2. Turn off the water supply to the washer. 3. Disconnect water supply lines from the tap. 4. Disconnect the drain hose from the drain location. 5. Install the transport bolt assemblies as shown in the following images. Remove the transport bolt hole covers 1. Remove all four transport bolt hole covers. 2. Pull the tip of the arrow on the cover out slightly to disengage the locking tab. 3.
Getting to know your appliance Control panel 3HUPDQHQW 3UHVV &RWWRQ 1RUPDO 3HUP 3 +HDY\ 6RL O 7RZHOV 'HOLFDWHV 6XSHU4XLFN 4XLFN 5LQVH 6SLQ 'UDLQ Eco3HUIHFW 3UHZDVK 6WDUW 6WDLQV 6DQLWL]H 3DXVH +DQG :DVK :RRO %XON\ /DUJH ,WHPV 'UXP &OHDQ Speed3HUIHFW ( Programs 0 Program Selector Center is pressed to power the appliance ON or OFF and dial turns in both directions to select a program.
Display area Eco3HUIHFW 3UHZDVK 5LQVH 3OXV # 5HPRWH 6WDUW 6WDUW § 6WDLQV 3DXVH Speed3HUIHFW K Buttons Button ( 0 8 @ 7HPSHUDWXUH C 6SLQ 6SHHG ; ² )LQLVK LQ &KLOG ORFN VHF 3 Description Indicator Select EcoPerfect. { { { { Select Prewash. Select Rinse Plus. X Select Remote Start. Remote start and Home Connect settings Select Start/Pause.
Other indicators Indicator E r ÿ Description Lit: Child lock activated Flashing: A change to the programs or options is not allowed because Child lock is activated. Flashing will stop after a few seconds. Flashing: Tap not turned on, no water pressure Lit: The appliance door can be opened. Flashing: Door locking or unlocking is ongoing. OFF: Wi-Fi is off. | Flashing: The appliance is trying to connect to your home network or broadcasting “Home Connect” hot-spot.
Operating Instructions 9 WARNING To reduce the risk of fire, electric shock, or injury to persons, read the Important Safety Instructions and Operating Instructions before operating this appliance. Before using the washer for the first time Check to make sure your washer has been installed properly by following the installation instructions in this manual. ~ Installation instructions; Page 12 Check the machine.
Tips After loading, close the door carefully so as not to trap any items between the door and the rubber seal. The door should close easily and should not be forced to close. Foreign objects left in the drum may damage laundry. Before inserting any laundry, check to make sure no foreign objects are in the drum. Filling the detergent and additives compartments NOTICE: Damage to the appliance Detergent and laundry pre-treatment aids (e.g. spot remover, pre-wash sprays, etc.
Liquid detergent insert To measure liquid detergent: 1. Pull out the detergent dispenser tray. 2. Push the liquid detergent insert forward and down as shown. 3. Pour liquid detergent into the chamber and do not exceed the maximum mark. 4. Reinsert the tray into its compartment. Pausing/Adding a garment to the cycle Pausing the wash cycle can be useful for several purposes. e.g. for soaking ~ Soaking; Page 35 Press Start/Pause. The indicator lamp A is blinking.
Removing laundry/switching the appliance off 1. Open the front door of the washer and remove the laundry. 2. Press the center of Program Selector to switch off the appliance. 3. Turn off the water taps. NOTICES ▯ ▯ ▯ ▯ ▯ Do not leave any laundry in the drum. It can shrink or become discolored by the next laundry load. Remove any remaining items from the drum and rubber gasket. Leave the front door and detergent drawer open so that any remaining water can dry.
Home Connect This appliance is Wi-Fi enabled and can be controlled remotely via a smartphone or tablet PC. With the Home Connect app, you can use your smartphone or tablet PC to do the following on this appliance: ▯ Select and start programs. ▯ Change program settings. ▯ Query program status. ▯ Change appliance settings. ▯ Switch off appliance.
Connecting to your home network manually If your appliance has already been automatically connected to your home network, you can skip the manual connection step. If your router does not have a WPS function, you will need to connect the appliance to your home network manually. 1. Switch the appliance on. 2. Press and hold Remote Start for at least 3 seconds. ‘ž£ (connect automatically) will appear on the display. Notes ▯ ▯ If a connection could not be established, “§§ (fault) will appear on the display.
8. Press Remote Start briefly to exit the Home Connect settings. Note: If a connection could not be established, “§§ (fault) will appear on the display. Check whether your smartphone or tablet PC is in range of your home network and whether it is connected to it. Try connecting to the Home Connect app again. Activating/deactivating Wi-Fi Resetting your network settings You can clear the network settings and break the connection to your smartphone or tablet PC by resetting the network settings. 1.
Updating the software You can update the Home Connect software on your appliance. As soon as a new update is available, —˜š (update) will appear on the display. You can install the update directly via the message on the display or, alternatively, you can do this manually. 1. Switch the appliance on. 2. Press and hold Remote Start for at least 3 seconds. ‘ž£ (connect automatically) will appear on the display.
Laundry Preparing the laundry Sorting the laundry NOTICE: Damage to the appliance/fabrics Foreign objects (e.g. coins, paper-clips, needles, nails) may damage the laundry or components in the washing machine. Therefore, note the following tips when preparing your laundry: Sort laundry items according to color, degree of soiling and recommended wash temperature range. ▯ ▯ ▯ ▯ ▯ ▯ Empty all pockets to ensure no loose debris (coins, keys, other hard objects) are placed in the washer drum.
Identifying and treating stains For mild and recent stains the Stains button for food based grease/oils, blood, red wine and grass can be used. For more stubborn and set in stains the below methods can be of help. Oils and grease: normal body skin oil, cooking oils/fats, sauces, mineral oil, or wax (containing fat/oil). Treatment: scrape residue from fabric. Pretreat. Wash using hottest water safe for the fabric.
Laundry detergents and additives Adding the correct amount of HE detergent 9 WARNING To avoid risk of poisoning, keep detergents and cleaning products out of the reach of children. Avoid overuse of detergent. Measure out the detergent according to: ▯ The amount of laundry. ▯ The degree of soiling. ~ Sorting the laundry; Page 31 ▯ The water hardness. This information can be obtained from your local water authority. Soft water requires less detergent.
Program selection table Programs Max.
Programs Max.
Optional program settings At the factory, temperature and spin speed options, and cycle duration ("Finish in" time) are pre-set for all cycles. After selection of the cycle, these values are displayed in the display field. EcoPerfect Energy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected program, without the EcoPerfect setting. Prewash For heavily soiled washing.
Appliance settings Child lock You can secure the appliance against inadvertent changing of the set functions. To do this, activate the Child lock after cycle start. To Activate/Deactivate, press Finish in M and N for approximately 3 seconds. In the display field, you will see the D symbol light indicating the Child lock is active. NOTICE: The Child lock will remain activated after the end of the cycle and the door will remain locked.
Cleaning and maintenance Your appliance is designed to give you years of service. Observe the following instructions to maintain and protect your appliance and keep it in top operating condition. 9 Cleaning the housing and control panel WARNING RISK OF EXPLOSION! To avoid risk of explosion never clean the washer with flammable solvents. As required, you may clean the washer housing and control panel. - Use hot soapy water or a mild (non-abrasive) cleaning agent. - Dry with a soft towel.
Clean the strainers at the water tap end of the hose Cleaning the drain pump 9 WARNING RISK OF SCALDING Risk of hot water injury to skin! Allow the water to cool down prior to actuating the emergency door lock release. You are responsible for ensuring all safety precautions are followed when draining water from washer and/or manually opening the washer door. 1. Remove the hose from the tap. 2. Rinse the strainer under running water. Look at the strainer to see if any visible debris is still present.
5. Use the pull-out drain hose located in the pump access opening to drain the remaining water into a suitable container (up to 5.3 U.S. gallons/20 liters of water may be drained). Pull the sealing cap from the hose and lay the hose over the side of the container and allow the water to finish draining from the drum. When finished, replace the sealing cap into the end of the hose and restore the hose to its storage location. 8. Snap the service cover in place at the hinges and close it.
Troubleshooting Emergency door lock release 6. The washing machine door can then be opened. Pull the emergency release downwards with a tool and release. In the event of a power interruption the program will continue running when the power supply has been restored. If the washer door must be opened and the normal door unlock procedures do not work, the emergency door lock release rod can be actuated to open the door.
Determing the Problem Problem Possible cause(s) Washer door cannot be Child lock is activated. opened. A power failure occurred. Door still cannot be opened, even after turning the washer off and back on again. Wash cycle time is increased. The display panel and indicator lights switch off, Start/Pause indicator flashes. The display panel and Start/Pause indicator switch off. Cycle does not start Start/Pause flashes. Cycle does not start Finish in-time is displayed. Cycle does not start D symbol flashes.
Problem Possible cause(s) Solution(s) Water cannot be seen in the drum. The water level in your high efficiency front load washer is below the visible part of the drum, this is normal. Suds may be excessive (usually due to too much detergent or nonHE detergent being used). Pump is blocked. No action needed. Water has not drained completely. Use less detergent for future loads. Be sure to use only high efficiency HE-detergents. Check and clean the drain pump, water drain hose and/or the drain pipe.
Problem Possible cause(s) Solution(s) | does not appear in Wi-Fi is switched off. the display panel. Home Connect is not working. To connect to your home network, switch on Wi-Fi. Wi-Fi is switched on but a connec- Check whether your home network is available or try tion to the home network cannot be to connect to your home network again. established. ~ Home Connect; Page 27 ▯ You can find solutions to problems with Home Connect at www.home-connect.com.
STATEMENT OF LIMITED PRODUCT WARRANTY Bosch Clothes Washer What this Warranty Covers & Who it Applies to The limited warranty provided by BSH Home Appliances Corporation (“Bosch“) in this Statement of Limited Product Warranty applies only to the Bosch appliance sold to you, the first using purchaser, provided that the Product was purchased: ▯ For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
Warranty Exclusions The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following: ▯ Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
*9001267174* 9001267174 9709 1901 Main Street, Suite 600 • Irvine, CA 92614 • 1-800-944-2904 www.bosch-home.
