Washing machine WAWH269PSN en Instruction Manual and Installation Instructions
Your new washing machine Display rules You have chosen a Bosch washing machine. : Warning! Please take a few minutes to read and become familiar with the advantages of your washing machine. This combination of symbol and signal word indicates a possibly dangerous situation. Not heeding the warning can cause death or injuries.
en Contents enI structionManual ndInstal tionI structions 8 Intended use. . . . . . . . . . . . . . . . .5 ( Safety instructions . . . . . . . . . . .6 Children/people/pets . Installation. . . . . . . . . . Operation . . . . . . . . . . Cleaning/Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..6 ..7 . 10 . 11 7 Environmental protection . . . . .13 Packaging/used appliance . . . . . . . . 13 Tips on economical use . . . . . . . . . . 13 0 . 14 .
en a 3 Faults and what to do about o 4 After-sales service . . . . . . . . . . 64 [ Consumption rates . . . . . . . . . 65 Intelligent dosing system. . . . . 44 Intelligent dosing system in the detergent drawer . . . . . . . . . . . . . . . 44 Initial use/filling the dispensers . . . . 44 Everyday use . . . . . . . . . . . . . . . . . . 45 Basic settings . . . . . . . . . . . . . . . . . 45 Manual dosage . . . . . . . . . . . . . . . . 47 Home Connect . . . . . . . . . . . . .
Intended use en 8 Intended use ■ Intedus ■ ■ ■ ■ This appliance is intended for private domestic use only. Do not install or operate this appliance anywhere that is liable to experience frost and/or outdoor conditions. There is a risk that the appliance will be damaged if residual water in it freezes. If hoses freeze up, they may crack/burst. This appliance must only be used for washing domestic laundry, consisting of machine-washable items and hand-washable woollens (see label on item).
en Safety instructions ( Safety instructions The following safety information and warnings are provided to protect you from injury and to prevent material damage to your surroundings. It is nevertheless important to take the necessary precautions and to proceed with care when installing, maintaining, cleaning and operating the appliance.
Safety instructions : Warning Risk of suffocation! If allowed to play with the packaging/plastic film or packing components, children may become caught in these or pull them over their heads and suffocate. Keep packaging, plastic film and packing components away from children. Installation : Warning Risk of electric shock/fire/ material damage/damage to the appliance! If the appliance is not installed properly, this may lead to a dangerous situation.
en ■ Safety instructions If using a residual current circuit breaker, only use one that bears the following mark: z. The presence of this mark is the only way to be sure that it fulfils all the applicable regulations. : Warning Risk of electric shock/fire/ material damage/damage to the appliance! If the appliance's mains cable is altered or damaged, this may result in electric shock, short circuiting or fire due to overheating.
Safety instructions : Warning Risk of injury! ■ The appliance is very heavy. Lifting it may result in injury. Do not lift the appliance on your own. Risk of inThe jury! ■ appliance has sharp edges on which you could cut your hands. Do not take hold of the appliance by its sharp edges. Wear protective gloves to lift it. Risk of inIfjury! the hoses and mains ■ cables are not correctly routed, they may constitute a tripping hazard, which may result in injury.
en Safety instructions Operation : Warning Risk of explosions/fire! Laundry that has been pretreated with cleaning agents that contain solvents, e.g. stain remover/cleaning solvent, may cause an explosion in the drum. Rinse the laundry thoroughly with water before washing it in the machine. : Warning Risk of poisoning! Poisonous fumes may be given off by cleaning agents that contain solvents, e.g. cleaning solvent. Do not use cleaning agents that contain solvents.
Safety instructions Caution! Material damage/damage to the appliance ■ If the amount of laundry in the appliance exceeds its maximum load capacity, it may not be able to operate properly, or this may result in material damage or damage to the appliance. Do not exceed the maximum load capacity of dry laundry. Make sure you comply with the maximum load capacities specified for each of the programs.
en Safety instructions : Warning Risk of injury/material damage/damage to the appliance! The use of spare parts and accessories supplied by other brands is dangerous and may result in injury, material damage or damage to the appliance. For safety reasons, use genuine spare parts and accessories only. Caution! Material damage/damage to the appliance Cleaning agents and agents for pretreating laundry (e.g. stain removers, prewash sprays, etc.
Environmental protection 7 Environmental ■ protection Packaging/used appliance Enviromentalprotecion ) Dispose of packaging in an environmentally-responsible manner. This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
en Positioning and connecting 5 Positioning and connecting Included with the appliance Posit onigadconetig Note: Check the machine for transport damage. Never use a damaged machine. If you have any complaints, contact the dealer from whom you purchased the appliance or our customer services.
Positioning and connecting en Safety instructions Installation surface : Warning Note: The washing machine be stable so that it does not move around. ■ The installation surface must be firm and level. ■ Soft floors/floor coverings are not suitable. Risk of injury! ■ The washing machine is very heavy. Be careful when lifting/transporting the washing machine. ■ When the washing machine is lifted by its protruding parts (e.g. the washing machine door), the components may break off and cause injuries.
en Positioning and connecting Installing the appliance in a kitchenette : Warning Danger of death! There is a risk of electric shock if you touch live components. Do not remove the appliance covering plate. Notes ■ Recess width of 60 cm required. ■ Only install the washing machine underneath a continuous worktop that is securely connected to adjacent cabinets. 1. Take the hoses out of the holders. 2. Unscrew and remove all four transportation securing bolts with a wrench (WAF 13). Remove the sleeves.
Positioning and connecting en Hose and cable lengths ■ Left-hand connection a FP PD[ FP a FP Right-hand connection a FP a FP a FP PD[ FP ■ a FP Tip: The following are available from specialist dealers/customer services: ■ Extension for Aqua-Stop and cold water supply hose (approx. 2.50 m); order no. WM Z2380, WZ 10130, CZ 11350, Z 7070X0 ■ A longer supply hose (approx. 2.
en Positioning and connecting Water inlet : Warning Danger of death! There is a risk of electric shock if you touch live components. Do not immerse the Aqua-Stop safety valve in water (it contains an electric valve). Notes ■ Only operate the washing machine using cold mains water. ■ Do not connect the machine to the mixer tap of an unpressurised hotwater boiler. ■ Do not use a used supply hose. Only use the supply hose supplied or one that was purchased from an authorised specialist retailer.
Positioning and connecting Water outlet Connection : Warning ■ en Drainage into a washbasin Risk of scalding! When you are washing at high temperatures, there is a risk of scalding if you come into contact with hot water (e.g. when draining hot water into a washbasin). Do not reach into the hot water. Caution! Water damage If the drain hose slips out of the washbasin or the connection point during draining due to high water pressure, any escaping water may cause water damage.
en Positioning and connecting Levelling Align the appliance using a spirit level. Incorrect alignment may result in loud noises, vibrations and machine "movement". 1. Loosen the lock nuts using a WAF17 spanner, by turning it in a clockwise direction. 2. Check the alignment of the washing machine with a spirit level, and adjust it if necessary. Change the height by turning the appliance feet. All four appliance feet must stand firmly on the ground. 3.
Positioning and connecting en Before washing for the first time The washing machine was thoroughly tested before leaving the factory. To remove any water that may be left over from the test, run the first wash cycle without any laundry. Notes ■ The washing machine must be correctly installed and connected. (from ~ Page 14) ■ Never use a damaged machine. Inform the after-sales service. Preparatory work: 1. Check the machine. 2. Fill the dispenser ß and i. ~ Page 44 3.
en Positioning and connecting Transportation E.g. when moving house Caution! Risk of damage to the appliance caused by detergent/fabric softener leaking from the dispensers. Leaking detergent/fabric softener can prevent the appliance from working correctly, e.g. due to damage to the electronics. Empty the dispensers before transporting the appliance. Preparatory work: 1. Turn off the tap. 2.
Main points in brief en Y Main points in brief Mainpotsinbref 1 @ Connect the mains plug. Turn on the tap. -------- 2 @ Open the door. @ @ To switch on, press the # button. @ Select a programme, e.g. i Cotton. @ FODFN Sort the laundry. Load the laundry. Observe the maximum load (depending on the model) on the display panel. -------- 3 Close the door. @ If necessary, change the default programme settings and/or select additional settings.
en Getting to know the appliance * Getting to know the appliance Washing machine Getingtoknwtheaplince # 6 ( 0 8 9S 9T @ 24 7 Detergent drawer ~ Page 41 Operating/display panel Door with door handle Open the door Close the door Service flap
Getting to know the appliance en Control panel ( Main switch To switch the washing machine on and off: Press the # button. 0 Programme selector To select a programme: Programme overview ~ Page 31 8 i-DOS settings ~ Page 44 @ Additional programme settings: ~ Page 39 ■ SpeedPerfect, ■ EcoPerfect, ■ Prewash (T), ■ Water plus (Z), H Changing the default programme settings: ~ Page 37 ■ Temperature (s), ■ Spin speed (0), ■ Ready in time (ñ) P Child lock (E 3 sec.
en Getting to know the appliance h The Remote start } button enables the programme to be started remotely on the appliance via the Home Connect app. Remote start remains enabled for 24 hours after it has been activated. It is automatically deactivated if you do not start the programme via the Home Connect app during this time. If you carry out any operations on the appliance itself, such as opening the door or selecting a different programme, the remote start button will be deactivated for safety reasons.
Getting to know the appliance Display panel Ready in time e.g. 2:30; Programme duration depends on the programme selection in h:min (hours:minutes) ■ End time preselection 1 - 24 h; Programme ends after ... h (h = hours) ■ Basic dosage ml 10 - 200 ~ Page 45 ■ Recommended load e.g.
en Getting to know the appliance Further information Further information Programme progress: r Water pressure too low (may is flashing increase the programme duration) ! Prewash N Wash à Rinse 0 Spin -0- Programme end $ Programme end with Rinse Stop selected -P- Pause, e.g. to add laundry Home Connect: † is off Wi-Fi is switched off and the appliance is not connected to your home network. † The appliance is trying to connect to is flashing your home network.
Laundry Z Laundry Prepare the laundry Laundry Caution! Damage to the appliance/fabrics Foreign objects (e.g. coins, paperclips, needles, nails) may damage the laundry or components in the washing machine. You should therefore note the following tips when preparing your laundry: ■ Empty any pockets. ■ ■ ■ ■ ■ ■ Look out for metal items (paperclips, etc.) and remove them. Wash delicates in a laundry bag (tights, underwired bras, etc.). Close any zips; button up any cover buttons.
en Detergent C Detergent Correct selection of detergent Detrgn The care label is crucial for selecting the correct detergent, temperature and treatment of the laundry. ~ See also www.sartex.ch If you visit www.cleanright.eu, you will find further information on detergents, care products and cleaning agents for domestic use. ■ ■ ■ ■ ■ 30 Standard detergent with optical brighteners Suitable for boil-washable white laundry made from linen or cotton Programme: Cottons/ cold - max.
Overview of programmes en / Overview of programmes Programmes on the programme selector Overiwofprgames Programme/Type of laundry/Instructions Settings Programme name Brief explanation of the programme and the fabrics for which it is suitable. Max.
en Overview of programmes Programme/Type of laundry/Instructions Settings f Easy-Care Synthetic or blended fabrics Max. 4 kg Ž ... 60 °C $, 0 - 1200 rpm EcoPerfect, SpeedPerfect, Prewash (T), Water plus (Z) Detergent è, fabric softener è o Mix Mixed load of cottons and synthetic fabrics Max. 4 kg Ž - 40 °C $, 0 - 1600** rpm EcoPerfect, SpeedPerfect, Prewash (T), Water plus (Z) Detergent è, fabric softener è “ Delicate / Silk For delicate washable items, e.g.
Overview of programmes Programme/Type of laundry/Instructions Settings ' Rinse / 0 Spin / [ Drain Combined extra programme for rinsing and spinning the laundry, and draining the rinsing water Note: . The Water plus (Z) button is activated at the factory for this programme. - If you only want to spin the laundry: Deactivate the Water plus (Z) button and, if required, adjust the spin speed. If you only want to drain the water: Deactivate the Water plus (Z) button and select the spin speed 0.
en Overview of programmes Programme/Type of laundry/Instructions Settings *** Allergy+ ; Hard-wearing fabrics made of cotton or linen Note: . Particularly suitable for strict hygiene requirements or particularly sensitive skin thanks to the extended wash cycle at a defined temperature, higher water level and extended rinse cycle. Max.
Overview of programmes Programme/Type of laundry/Instructions Settings *** Sport ] Sportswear and leisurewear made from microfibre fabrics Notes ■ Laundry must not be treated with fabric softener. ■ Before washing, clean the detergent drawer thoroughly (all compartments) to remove fabric-softener residue. Max.
en Overview of programmes Programme/Type of laundry/Instructions Settings *** Auto. Intensive More intensive treatment of the laundry; the degree of soiling and the type of fabric are automatically detected, and the washing sequence and intelligent dosing are adjusted accordingly. Max. 6 kg 60 °C $, 1400 rpm Detergent è, fabric softener è *** Shirts Non-iron shirts or blouses made of cotton, linen, synthetic fibres or blended fabrics Note: .
Programme default settings en 0 Programme default The maximum speed that can be set depends on the model and programme that has been selected. The default programme settings are displayed in the display panel after selecting the programme. You can change the default settings. An overview of all programme settings, which can be selected depending on the programme, can be found from ~ Page 31.
en Programme default settings i-DOS settings Your washing machine has an intelligent dosing system for liquid detergent and fabric softener. The washing machine doses your detergent and fabric softener automatically in most programmes.
Additional programme settings \ Additional programme settings An overview of all additional settings, which can be selected depending on the programme, can be found from ~ Page 31. Adit onalprogamest ings en Water plus (Z) Higher water level and additional rinse cycle for particularly sensitive skin and/ or for areas with very soft water.
en Operating the appliance 1 Operating the appliance Preparing the washing machine Operatingheaplince Note: The washing machine must be correctly installed and connected. From ~ Page 14. 1. 2. 3. 4. Connect the mains plug. Turn on the tap. Open the door. Check that the drum is completely drained. Drain if necessary. Switching on the appliance/ selecting a programme Press the # button. The appliance is switched on. The i Cotton programme set at the factory is then always displayed.
Operating the appliance en The settings are activated without needing to be confirmed. Notes The i-DOS settings are saved until they are changed again, even if the washing machine is switched off. ■ Other programme settings are not saved if the washing machine is switched off. ■ The A button indicator lamp flashes and the programme settings appear in the display panel.
en Operating the appliance Add less detergent to the next washing cycle with the same load. If you want to lock the programme to prevent it from being inadvertently adjusted, you can select the childproof lock as follows. Child lock (E 3 sec.) You can lock the washing machine to prevent the functions you have set from being changed inadvertently. To do this, activate the childproof lock. To activate/deactivate, press and hold the Ready in - and + buttons at the same time for approx. three seconds.
Operating the appliance Programme end during rinse hold In the display panel, $ flashes, and the preset spin speed and remaining programme length are displayed for the selected programme. Continue the programme by: ■ Pressing the A button or ■ Changing the spin speed, or setting the programme selector to [ Drain and then pressing the A button. ■ ■ en Always wait until the programme ends, as the appliance could still be locked. Then switch the appliance on and wait for it to unlock.
en Intelligent dosing system a Intelligent dosing system Intelligent dosing system in the detergent drawer Inteligentdosingytem i-DOS Intelligent Dosing system Your washing machine has an intelligent dosing system for liquid detergent and fabric softener. The i-DOS compartments ß and i in the detergent drawer are used for this purpose. Notes ■ Only use easy-pour liquid products that the manufacturer recommends adding to the detergent drawer. ■ Do not mix different liquid detergents.
Intelligent dosing system When the appliance is switched on, the fact that the detergent drawer is closed completely is indicated by the following: ■ If intelligent dosagei-DOS w or iDOS i has been selected, the corresponding indicator lights up. ■ If intelligent dosage has not been selected, the indicator flashes once and then goes out. ■ The ù symbol in the display panel goes out.
en Intelligent dosing system My water hardness: soft/medium very heavy heavy normal Degree of soiling → Water hardness ↓ light Below is an example of detergent dosages on a packaging label: 55 ml 75 ml 120 ml 160 ml hard/very hard 75 ml 95 ml 150 ml 180 ml The default setting for the basic dosage is set specifically according to the area in which you live (e.g. 75 ml for detergent and 36 ml for fabric softener). Set the basic detergent dosage according to the detergent's packaging label.
Intelligent dosing system Manual dosage Dosing and adding detergent: For programmes that cannot be used with intelligent dosage, or if you would prefer to dose manually (in which case set intelligent dosage to "off" ö), add detergent to compartment v u. Cleaning aids such as water softener, bleach and stain remover can be added to this compartment in addition to the intelligent dosage. 1. Pull out the detergent drawer.
en Home Connect o Home Connect This appliance is Wi-Fi-capable and can be remotely controlled using a mobile device. You can use the Home Connect app to do the following on your appliance from your mobile device: HomeCnct ■ ■ ■ ■ ■ Set up programs and launch them. Adjust, activate and deactivate program settings. Query the status of programs. Adjust, activate and deactivate appliance settings. Switch off the appliance.
Home Connect Connecting to the home network and the Home Connect app Connect your appliance to the home network automatically or manually (you only need to do this the first time). Notes ■ If your home network router has a WPS function, you can connect the appliance to your home network automatically. ■ If your home network router does not have a WPS function, you need to connect the appliance to your home network manually. You must then connect to the Home Connect app.
en Home Connect Note: If you are not able to establish a connection, check whether your appliance is within range of your home network. Try connecting manually again. 3. Call up the Wi-Fi setting on the mobile device. 4. Connect the mobile device to the Home Connect Wi-Fi network and enter the password (key) HomeConnect. Your mobile device now connects to the appliance. The connection process may take up to 60 seconds. 5.
Home Connect Activating/deactivating Wi-Fi If your appliance is already connected to your home network, you can activate or deactivate Wi-Fi on your appliance. Ensure that you are in the Home Connect menu. ~ Page 48 Resetting your network settings You can reset all of the network settings. Ensure that you are in the Home Connect menu. ~ Page 48 1. Set the programme to position 4. 1. Set the programme to position 5. ’©Ÿ (Wi-Fi function) appears in the display. 2. Press A.
en Home Connect 1. Set the programme to position 6. Note: Ensure that the Home Connect functions can be used only in conjunction with the Home Connect app. Information on data protection can be accessed in the Home Connect app. Declaration of Conformity —˜š (update) appears in the display. A flashes if a software update is available. 2. Press A. ¢“† appears in the display. 3. Press A. Note: The software update may take several minutes. Do not switch the appliance off while updates are being installed.
Appliance settings Q Appliance settings You can change the following settings: ■ The volume of the buttons and the information signals (e.g. at the end of the programme) ■ Select/deselect the appliance's automatic switch-off function ~ Page 13 ■ Switch the drum-care information signal on/off (depending on the model). Apliancest ings You will need to activate the setting mode in order to change these settings. 3RVLWLRQV Activating the setting mode 1. Press the # button.
en Sensors H Sensors Automatic load sensing Sensor Depending on the type of fabric and load, the automatic load sensing function optimally adjusts the water consumption and programme duration in each programme. Unbalanced load detection system The automatic unbalanced load detection system detects imbalances and ensures even distribution of the laundry by repeatedly starting and stopping drum spinning.
Cleaning and maintenance 2 Cleaning and maintenance :Warning Machine housing/control panel ■ Cleanigdmaintec Danger of death! There is a risk of electric shock if you touch live components. Switch off the appliance and pull out the mains plug. en ■ ■ Wipe the housing and the control panel with a soft, damp cloth. Remove the detergent residue immediately. Do not clean with a water jet. Drum : Warning Use chlorine-free cleaning agents, do not use steel wool.
en Cleaning and maintenance i-DOS detergent draw and its housing 1. Emptying the dispensers: The dispensers have emptying outlets with removable sealing plugs at the front. To empty the dispensers, first remove the drawer handle as shown below: a) Pull out the detergent drawer. b) Pull the catch (A) on the back of the drawer handle (in the centre at the bottom) slightly towards you. This unlocks the drawer handle (B), which you can then pull off by lifting it upwards.
Cleaning and maintenance – Protect the rear drawer connector against water, detergent or fabricsoftener residue; if necessary, clean the outer surfaces with a soft, damp cloth. Dry before putting back in. en 1. Turn off the water tap so that no more water can flow in and has to be drained via the drain pump. 2. Switch off the appliance. Pull out the mains plug. 3. Open and remove the service flap. e) Clean the drawer and the cover with a soft, damp cloth or a hand shower.
en Cleaning and maintenance Filter in the water supply blocked Note: To prevent unused detergent from flowing straight into the drain during the next wash, pour 1 litre of water into compartment v u and start the [ Drain programme. The drain hose at the siphon is blocked 1. Switch off the appliance. Pull out the mains plug. 2. Loosen the hose clamp. Carefully remove the drain hose; residual water may leak out. 3. Clean the drain hose and siphon connecting piece. 4.
Faults and what to do about them. en 3 Faults and what to do about them. Emergency release Faultsandwht odabut hem. E.g. in the event of a power cut The programme continues when the power supply is restored. However, if the laundry has to be removed, the washing machine door can be opened as follows: : Warning Risk of scalding! When you are washing at high temperatures, there is a risk of scalding if you come into contact with hot water and laundry. If possible, leave it to cool down first.
en Faults and what to do about them. Information on the display panel Indicator Cause/remedy - P - and ÿ The door is unlocked. It is possible to add laundry. -P- ■ ■ ÿ is flashing ■ ■ ■ The temperature is too high. Wait until the temperature drops. The water level is too high. It is not possible to add laundry. Close the door immediately, if necessary. Press the A button to resume the programme. Laundry may be trapped. Open and close the door again and press the A button.
Faults and what to do about them. en Faults and what to do about them. Faults Water is leaking from the machine. The appliance is not filling with water. Detergent is not being dispensed. The dispenser is empty and the fill level indicator is not flashing. The wrong detergent/ fabric softener has been poured into the dispenser(s). Cause/remedy ■ ■ ■ ■ ■ ■ ■ ■ Attach the drain hose correctly or replace it. Tighten the threaded joint on the supply hose.
en Faults and what to do about them. Faults The programme is taking longer than usual. Cause/remedy ■ ■ The length of the programme changes during the wash cycle. Water remaining in the care-product compartment v u. Not a fault – the unbalanced load detection system is adjusting an imbalance by repeatedly redistributing the laundry. Not a fault – the foam detection system is active – a rinse cycle has been switched on. Not a fault – the programme sequence is optimised for the specific washing process.
Faults and what to do about them. Faults The display panel/ indicator lights do not work while the appliance is running. There is detergent residue on the laundry. - P - appears on the display panel when the cycle is paused. en Cause/remedy ■ ■ ■ ■ ■ ■ ■ Has there been a power failure? Have the fuses blown/has the circuit breaker tripped? Switch on the circuit breaker/replace the fuses. If the fault occurs repeatedly, call the after-sales service.
en After-sales service 4 After-sales service If you cannot rectify a fault yourself, contact customer services. ~ Cover page We will always find an appropriate solution in order to avoid unnecessary visits by engineers. Please give customer services the product number (E no.) and the production number (FD) of the appliance. After-sal ervic ( 1U E no.
Consumption rates en [ Consumption rates Energy and water consumption, programme duration and residual moisture for the main washing programmes Consumptionrates (approximate values) Programme Load Energy consumption* Water consumption* Programme duration* Cotton 20 °C 9 kg 0,25 kWh 90 l 2_h Cotton 40 °C 9 kg 1,10 kWh 90 l 3h Cotton 60 °C 9 kg 1,16 kWh 90 l 2_h Cotton 90 °C 9 kg 2,14 kWh 100 l 2_h Easy-Care 40 °C 4 kg 0,71 kWh 64 l 2h Mix 40 °C 4 kg 0,60 kWh 45 l 1]h De
en Technical data Efficiency test programmes for cotton fabrics The following programmes (standard programmes, indicated by ü) are suitable for cleaning normally soiled cotton fabrics and are the most efficient with respect to combined energy and water consumption. Standard programmes for cottons in accordance with Regulation (EU) no.
Aqua-Stop warranty en r Aqua-Stop warranty Only for appliances with Aqua-Stop Aqua-Stopwarnty In addition to warranty claims against the vendor based on the purchase agreement and to our appliance warranty, we will provide compensation under the following conditions: 1. If water damage is caused due to a fault in our Aqua-Stop system, we will compensate domestic customers for the damage caused. 2. The liability guarantee is valid for the service life of the appliance. 3.
7 Advice and repair order in the event of faults GB IE 0344 892 8979 (Calls charged at local or mobile rate.) 01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.) You can find the contact information for all countries in the attached after-sales service directory.