Operating/installations instructions

en Faults and what to do about them.
36
Faults and what to do about them.
Faults Cause/Remedy
Water is leaking from the
machine.
■ Attach the drain hose correctly or replace it.
■ Tighten the screw connection of the drain hose.
The machine is not filling
with water.
Detergent is not being
dispensed.
■ Have you pressed the A button?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter. ~ Page 33
■ Is the supply hose kinked or trapped?
The door cannot be
opened.
■ The safety function is activated. Stop the program? ~ Page 29
■ Is the E childproof lock activated? Deactivate. ~ Page 28
■ Is - - - - selected (Rinse Stop = no final spin)? ~ Page 29
■ Can the door only be opened by the emergency release? ~ Page 34
The program will not
start.
■ Have you pressed the A button?~ Page 28
■ Is Finished in-time selected?
■ Is the door closed?
■ Is the E childproof lock activated? Deactivate. ~ Page 28
The drum briefly jerks or
judders after the program
has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash program starts.
The water is not draining. ■ Is - - - - selected (Rinse Stop = no final spin)? ~ Page 29
■ Clean the drain pump. ~ Page 32
■ Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Anti-crease (depending on the model) selected?
■ Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The program is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
The length of the pro-
gram changes during the
wash cycle.
Not a fault – the program sequence is optimised for the specific washing pro-
cess. This may change the length of the program shown in the display panel.
Residual water in the
care-product compart-
ment i .
■ Not a fault – the effect of the care product is not affected.
■ Clean the insert if necessary.