User's Manual

English - 31
Care and Maintenance
Problem What to do
Distorted sound
Secure cable connections on the soundbar and TV (or other
connected sources).
If the soundbar is connected to a TV output labelled VARIABLE (VAR),
reduce the TV volume.
Use alternate setup (see page 24).
If wall mounting the soundbar, adjust the audio (see "Adjusting the
audio for wall mounting").
Unplug the power cord for at least one minute and reconnect.
Remote control
is inconsistent
or does not
work
Check the batteries to see if they are installed properly or if they need
to be replaced (see page 32).
Point the remote control directly at the soundbar.
Check that the status indicator flashes when you press the remote
volume or mute button.
Unplug the power cord for at least one minute and reconnect.
Sound is coming
from the TV
Turn off your TV speakers (see page 14).
Mute or decrease the volume your TV.
Status indicator
is red
System error: Call Bose Customer Service. Refer to the contact sheet
in the carton.
Adjusting the audio for wall mounting
After wall mounting the soundbar, adjust the audio for better bass sound.
Press and hold
for 10 seconds.
The soundbar emits a tone.
Tip: If you remove the soundbar from the wall, repeat to return the soundbar to
default audio settings.