Owner’s Guide Guía del usuario Notice d’utilisation QUIETCOMFORT® 35 SERIES II WIRELESS HEADPHONES
I M P O R TA N T S A F E T Y I N S T R U C T I O N S Please read and keep all safety and use instructions. WARNINGS/CAUTIONS • Do NOT use the headphones at a high volume for any extended period. ––To avoid hearing damage, use your headphones at a comfortable, moderate volume level. ––Turn the volume down on your device before placing the headphones in/on your ears, then turn the volume up gradually until you reach a comfortable listening level.
R E G U L AT O R Y I N F O R M AT I O N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
R E G U L AT O R Y I N F O R M AT I O N This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
R E G U L AT O R Y I N F O R M AT I O N “Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet A pple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone or iPad may affect wireless performance.
CONTENTS Bose® Connect App What can I do with the Bose Connect app?............................................................ 8 What’s in the Carton? Contents................................................................................................................................. 9 Headphone Controls Power on................................................................................................................................ 11 Power off...............................................
CONTENTS Bluetooth Connections Pair your mobile device using the Bose® Connect app (recommended)..... 20 Choose an alternative pairing method....................................................................... 21 Pair using the Bluetooth menu on your mobile device............................... 21 Pair using NFC on your mobile device............................................................... 23 Disconnect a mobile device................................................................................
BOSE® CONNECT APP Download the Bose Connect app to keep your software up-to-date, personalize your headphone settings, easily manage Bluetooth connections and access new features. What can I do with the Bose Connect app? • Easily connect to and switch between multiple mobile devices with a single swipe. • Share music with friends. • Customize your headphone experience: -- Name your headphones. -- Select a voice prompt language or disable voice prompts. -- Enable silent mode by disabling vibration.
W H AT ’ S I N T H E C A R T O N ? Contents Confirm that the following parts are included: Bose® QuietComfort® 35 wireless headphones USB cable Carry case 2.5 mm audio cable Airline adapter Note: If any part of your product is damaged, do not use it. Contact your authorized Bose dealer or Bose customer service. Visit global.Bose.
HEADPHONE CONTROLS button Volume up button Power/Bluetooth button Volume down button 10 - ENGLISH Multi-function button
H eadphone C ontrols Power on Slide the Power/Bluetooth button to the right. If wearing the headphones, you hear a voice prompt announce the battery level. If holding the headphones, you see the battery indicator (to indicate the current battery charge level). glow green, amber, or red Note: When powered on, noise cancelling is fully enabled.
H eadphone C ontrols Power off Slide to the left. Note: When the headphones are powered off, noise cancelling is disabled.
H eadphone C ontrols Headphone functions The headphone controls are located on the bottom of the right earcup. Volume up Multi-function button Volume down Media playback and volume functions Function What to do Play/Pause Press . Skip Forward Press twice quickly. Skip Backward Press three times quickly. Fast forward Press twice quickly and hold the second press. Rewind Press three times quickly and hold the third press. Volume Up Volume Down +. Press – .
H eadphone C ontrols Call functions The Multi-function button and microphone are located on the right earcup. Microphone Multi-function button Function What to do Answer a call Press . End a call Press .
S M A R T B U T TO N The Smart button is a programmable button that can be used to access the Google Assistant (not available in all regions) or change noise cancelling settings. The Smart button is located on the bottom of the left earcup. Note: The Smart button can be programmed for only one function. TBD Smart button Google Assistant Your headphones have the Google Assistant built in. Easily access your own personal Google with the Smart button.
H eadphone C ontrols Google Assistant functions Function What to do Speak to Google Press and hold the Smart button while you speak. Hear notifications Press the Smart button. Cycle through favorite playlists and stations Press the Smart button twice quickly. Alternative Smart button setting If Google Assistant is not available in your region, you can set the Smart b utton to change noise cancelling settings.
B AT T E R Y C H A R G I N G Connect the USB cable 1. Plug the small end of the USB cable into the micro-USB connector on the right earcup. 2. Plug the other end into a USB wall charger or computer that is powered on. Notes: • While charging, the battery indicator blinks amber. • When the battery is fully charged, the battery indicator glows green. • A full charge powers the headphones for up to 20 hours when connected wirelessly and 40 hours when connected with a wire.
S TAT U S I N D I C AT O R S The battery and Bluetooth® indicators are located on the right earcup.
VOICE PROMPTS Voice prompts guide you through the pairing and connecting processes and announce battery level. You can also customize voice prompts using the buttons on your headphones. Tip: You can also change the voice prompt language using the Bose® Connect app.
B LU E T O OT H C O N N E C T I O N S Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets and laptop computers. Before you can stream music from a device, you must pair the device with your headphones. Pair your mobile device using the Bose Connect app (recommended) ® 1. Power on the headphones (see page 11). 2. Download the Bose Connect app and follow the on-screen connection instructions.
B LU E T O OT H C O N N E C T I O N S Choose an alternative pairing method You can pair your mobile device with your speaker using Bluetooth wireless technology or Near Field Communication (NFC). What is NFC? NFC enables a Bluetooth connection by simply tapping two devices together. Refer to your device owner’s guide to see if your model supports NFC.
B luetooth C onnections 2. On your device, enable the Bluetooth feature. Tip: The Bluetooth feature is usually found in the Settings menu. 3. Select your headphones from the device list. Once paired, if wearing the headphones, you hear “Connected to .” If holding the headphones, you see the Bluetooth indicator on each earbud glow solid white.
B luetooth C onnections Pair using NFC on your mobile device 1. With your headphones powered on, unlock your device and enable the Bluetooth and NFC features. Refer to your device owner’s guide to learn more about these features. 2. Tap the NFC touchpoint on your device to the left underside of the headphones. Your device may prompt you to accept pairing. Once paired, if wearing the headphones, you hear “Connected to .
B luetooth C onnections Disconnect a mobile device • Disable the Bluetooth feature on your device. Tip: You can also disconnect your mobile device using the Bose® Connect app. Reconnect a mobile device • When powered on, the headphones try to reconnect with the two most recently-connected devices. Note: The devices must be within range (30 ft. or 9 m) and powered on.
M A N AG E B LU E T O OT H C O N N E C T I O N S Your headphones can remember up to eight paired Bluetooth® devices in its pairing list and can be actively connected to two devices at a time. Note: You can only play audio from one device at a time. Pair an additional mobile device 1. Slide to and release to hear which device is connected. 2. Within two seconds, slide to and release again to connect to the next device in the headphone pairing list. Repeat until you hear the correct device name. 3.
NOISE CANCELLING Noise cancelling reduces unwanted noise providing a clearer, more lifelike audio performance. Change noise cancelling settings You can choose your preferred noise cancelling setting based on your listening preferences and environment. Using the Bose Connect app To change noise cancelling settings, download the Bose® Connect app. Using the Smart button If Google Assistant is not available in your region, you can set the Smart b utton to change noise cancelling settings.
CARE AND MAINTENANCE Store your headphones The earcups rotate for easy, convenient storage. Place the headphones flat into the case with the earcups surrounding the two soft dividers. 1. Rotate both earcups inward so they lay flat. 2. Fold the left earcup up towards the headband. Notes: • Be sure to turn off the headphones when not in use. • Before storing the headphones for more than a few months, be sure the battery is fully charged.
CARE AND MAINTENANCE Replacement parts and accessories Replacement parts and accessories can be ordered through Bose customer service Limited warranty Your QuietComfort® 35 series II headphones wireless headphones wireless headphones are covered by a limited warranty. Details of the limited warranty are provided on the product registration card that is included in the carton. Please refer to the card for instructions on how to register. Failure to register will not affect your limited warranty rights.
T R O U B L E S H O OT I N G If you experience problems with your headphones: • Check the state of the status indicators (see page 18). • Charge the battery (see page 17). • Increase the volume on your headphones, mobile device, and music app. • Try connecting another mobile device (see page 25). If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose® customer service.
T roubleshooting No sound • Power on the headphones and charge the battery. • Increase the volume on your headphones, your Bluetooth device and music source. • Slide to and release to hear the connected device. Make sure you are using the correct device. • Move your Bluetooth device closer to the headphones and away from any interference or obstructions. • Use a different music source. • Pair a different Bluetooth device (see page 25).
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