SOUNDTOUCH 300 SOUNDBAR ® OW N E R ’ S G U I D E • B R U G E RV E J L E D N I N G BEDIENUNGSANLEITUNG • GEBRUIKERSHANDLEIDING G U Í A D E L U S U A R I O • K ÄY T TÖ O H J E • N OT I C E D ’ U T I L I S AT I O N M A N U A L E D I I S T R U Z I O N I • K E Z E L É S I Ú T M U TAT Ó B R U K E RV E I L E D N I N G • P O D R Ę C Z N I K U Ż Y T KOW N I KA M A N U A L D O P R O P R I E TÁ R I O • B R U K S A N V I S N I N G • • • • •
I M P O R TA N T S A F E T Y I N S T R U C T I O N S Please read and keep all safety and use instructions. Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8.
I M P O R TA N T S A F E T Y I N S T R U C T I O N S WARNINGS/CAUTIONS This symbol on the product means there is uninsulated, dangerous voltage within the product enclosure that may present a risk of electrical shock. This symbol on the product means there are important operating and maintenance instructions in this guide. This product contains a tempered glass surface. Use caution to avoid impact. In the event of breakage, use care in handling broken glass.
R E G U L AT O R Y I N F O R M AT I O N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
R E G U L AT O R Y I N F O R M AT I O N Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance Frequency band of operation 2400 to 2480 MHz: • Bluetooth/Wi-Fi: Maximum transmit power less than 20 dBm EIRP.
R E G U L AT O R Y I N F O R M AT I O N Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “7” is 2007 or 2017. Amazon, Kindle, Fire and all related logos are trademarks of Amazon, Inc. or its affiliates. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of Google Inc.
CONTENTS Getting Started Building your entertainment system........................................................................... 10 Unpacking.............................................................................................................................. 10 Placement guidelines........................................................................................................ 11 Mounting the soundbar.....................................................................................
CONTENTS Setting Up SoundTouch® Download and install the SoundTouch® app............................................................ 26 SoundTouch® Owner’s Center........................................................................................ 27 Add the soundbar to an existing account................................................................. 27 Connect the soundbar to a new network..................................................................
CONTENTS Getting System Information System status indicators.................................................................................................. 38 Wi-Fi® indicator........................................................................................................... 38 TV indicator.................................................................................................................. 39 SoundTouch® indicator.......................................................................
G E T T I N G S TA R T E D Building your entertainment system The SoundTouch® 300 soundbar is part of a modular home entertainment s ystem. It is compatible with the optional Acoustimass® 300 wireless bass module and Virtually Invisible® 300 wireless surround speakers (not provided). You can wirelessly pair up to two bass modules and the surround speakers to the soundbar at any time for even richer, more immersive sound.
G E T T I N G S TA R T E D Placement guidelines To avoid wireless interference, keep other wireless equipment 1 – 3 ft. (0.3 – 0.9 m) away from the system. Place the system outside and away from metal cabinets, other audio/video components and direct heat sources. • Place the soundbar directly below (preferred) or above your TV with the speaker grille facing into the room. • Place the soundbar on its rubber feet on a stable and level surface. For proper support, both feet must be resting on the surface.
G E T T I N G S TA R T E D Mounting the soundbar You can mount the soundbar on a wall. To purchase the WB-300 wall bracket, contact your local Bose® dealer or visit www.Bose.com CAUTION: Do not use any other hardware to mount the soundbar.
SETTING UP THE SOUNDBAR Cable options Connect the soundbar to your TV using one of two cable options: • Option 1: HDMI™ ARC (preferred) • Option 2: Optical Note: The preferred option is to connect the soundbar to your TV’s HDMI ARC or Audio Return Channel connector using the HDMI cable. 1. On the back of your TV, locate the HDMI IN and Audio OUT (digital) connector panels. Your TV’s connector panel may not appear as shown. Look for the shape of the connector.
SETTING UP THE SOUNDBAR Connecting the soundbar to your TV After choosing an audio cable, connect the soundbar to your TV. Option 1: HDMI™ ARC (preferred) 1. Insert one end of the HDMI™ cable into your TV’s HDMI ARC connector. Note: If you don’t connect to your TV’s HDMI ARC or Audio Return Channel connector, you won’t hear audio from the soundbar. If your TV does not have an HDMI ARC connector, see “Option 2: Optical” on page 15. 2.
SETTING UP THE SOUNDBAR Option 2: Optical If your TV doesn’t have an HDMI™ ARC connector, use the optical cable to connect the soundbar to your TV. CAUTION: Make sure you have removed the protective cap from both ends of the optical cable. Inserting the plug in the wrong orientation can damage the plug and/or the connector. 1. Insert one end of the optical cable into your TV’s Optical OUT connector. 2. Hold the plug at the other end of the optical cable with the Bose® logo facing down. 3.
SETTING UP THE SOUNDBAR Connecting to power 1. Plug one end of the power cord into the soundbar. connector on the back of the 2. Plug the other end of the power cord into a live AC (mains) outlet. Installing the remote control’s batteries 1. Slide open the battery compartment cover on the back of the remote control. 2. Insert the two provided AAA (IEC-LR3) 1.5V batteries. Match the + and – symbols on the batteries with the + and – markings inside the compartment. 3.
SETTING UP THE SOUNDBAR Powering on the soundbar On the remote control, press . The soundbar powers on. Note: The soundbar defaults to TV the first time it’s powered on. Otherwise, the soundbar defaults to your last used source. Auto-off timer The auto-off timer conserves power when the soundbar is not in use. The s oundbar switches off when audio has stopped and buttons have not been pressed for 20 minutes. Note: To disable the auto-off timer, use the SoundTouch® app.
SETTING UP THE SOUNDBAR Pairing the soundbar with a bass module or surround speakers (optional) If you have the optional Acoustimass® 300 wireless bass module, Acoustimass wireless bass module (included in the SoundTouch® soundbar system) or Virtually Invisible® wireless surround speakers, you can pair them with the soundbar now or later. Notes: • Pairing now instead of later prevents you from having to repeat certain steps, such as running ADAPTiQ® audio calibration.
SETTING UP THE SOUNDBAR 3. Press and hold until the connectivity indicator on the soundbar blinks white. Once paired, the bass module or surround speakers emit a tone and soundbar glows white. on the 1 2 4. Repeat steps 1 – 3 until all bass modules and surround speakers are paired. Notes: • Pairing may take several minutes. • If the soundbar doesn’t pair with the bass module or surround speakers, see “Troubleshooting” on page 49.
FINISHING SOUNDBAR SETUP Turning off your TV speakers To avoid hearing distorted audio, turn off your TV speakers. Refer to your TV owner’s guide for more information. Checking for sound 1. Power on your TV. 2. If you are using a cable/satellite box or other secondary source: • Power on this source. • If your secondary source is connected to your TV, select the appropriate TV input. If you have not programmed the remote control, you may need to use a different remote. 3. Power on the soundbar.
FINISHING SOUNDBAR SETUP About ADAPTiQ® audio calibration After setting up your soundbar and pairing the optional bass module or surround speakers, run ADAPTiQ® audio calibration for best acoustic performance. ADAPTiQ audio calibration customizes the sound of the soundbar to the acoustics of your listening area by taking five audio measurements. To run an audio calibration, you need 10 minutes when the room is quiet.
FINISHING SOUNDBAR SETUP 4. Press and hold until the TV indicator soundbar glow green. and the B luetooth indicator on the 1 2 The ADAPTiQ® process begins. Note: If you don’t hear your language, press and on the navigation pad (see page 23) to cycle through languages. To reset the language, press and hold for 10 seconds. 5. Follow the voice prompts until the ADAPTiQ process is complete.
S E T T I N G U P T H E U N I V E R SA L R E M OT E CO N T R O L Universal remote control buttons Use the remote control to control sources connected to your TV or soundbar, adjust the volume and bass, change channels, use dialogue mode, use playback functions and enable cable/satellite box functions.
S E T T I N G U P T H E U N I V E R SA L R E M OT E CO N T R O L Programming the universal remote control The universal remote control has four programmable source buttons ( , , and ). You can program these buttons to control your TV, cable/satellite box, DVD or Blu-ray Disc™ player, game system, DVR or other auxiliary source by entering the code for your source’s brand. There may be several codes for your source. You may need to perform this procedure multiple times to locate the correct code.
S E T T I N G U P T H E U N I V E R SA L R E M OT E CO N T R O L Customizing the power button You can customize the power button on your remote control to power on/off your soundbar, TV and another source simultaneously. 1. Program your remote control to control your TV and source (see page 24). 2. Press and hold and the appropriate source button simultaneously for 10 seconds until both buttons flash three times.
S E T T I N G U P S O U N DTO U C H ® The SoundTouch® app lets you set up and control SoundTouch® from your smartphone, tablet or computer. Using the app, your smart device acts as a remote for the soundbar. From the app, you can manage your SoundTouch® settings, add music services, explore local and global Internet radio stations, set and change presets and stream music. New features are added periodically.
S E T T I N G U P S O U N DTO U C H ® SoundTouch® Owner’s Center global.Bose.com/Support/ST300 This website provides access to the owner support center, which includes: owner’s manuals, articles, tips, tutorials, a video library, and the owner community where you can post questions and answers. Add the soundbar to an existing account If you have already set up SoundTouch® on another speaker, you do not need to download the SoundTouch® app again.
U S I N G T H E S O U N DTO U C H ® A P P You can personalize six presets to your favorite streaming music services, stations, playlists, artists, albums or songs from your music library. You can access your music, at any time, with a simple touch of a button using the SoundTouch® app. Before using presets, note the following: • You can set presets from the app and the remote control.
U S I N G T H E S O U N DTO U C H ® A P P Playing a preset Once you personalize your presets, press a preset on the remote control to play music. 1. On the remote control, press the SoundTouch® button . 2. Press a preset (1 – 6) on the remote control to play that preset. 1 2 Note: If you don’t hear music and the SoundTouch® indicator on the soundbar double blinks amber, see “Setting a preset” on page 28.
USING THE SOUNDBAR Source selection You can switch between sources by selecting different inputs on your TV using the remote control. For information on connecting to a device paired via Bluetooth, see page 36. Notes: • Before you begin, make sure you have correctly programmed the remote control to control your sources (see page 24). • Pressing , , or on the remote control does not switch the source.
USING THE SOUNDBAR Adjusting the bass setting You can adjust the soundbar’s bass setting using the SoundTouch® app or the remote control. For details on the SoundTouch® app, see page 26. 1. On the remote control, press . The indicators on the soundbar glow to show the current bass setting, as shown below. Bass setting Indicator activity +4 +3 +2 +1 0 (default) -1 -2 -3 -4 2. On the remote control: • Press to increase the bass. • Press to decrease the bass. 3. Press .
USING THE SOUNDBAR Function buttons The red, green, yellow and blue buttons on the remote control correspond with the color-coded function buttons on your cable/satellite box or teletext functions. • Cable/satellite box functions: refer to your cable/satellite box owner’s guide. • Teletext functions: correspond with color-coded page numbers, headings or shortcuts on a teletext display.
B LU E T O OT H T E C H N O LO G Y Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets and laptop computers. Before you can stream music from a mobile device, you must pair the mobile device with the soundbar. Choosing your pairing method You can pair your mobile device with the soundbar using Bluetooth wireless technology or Near Field Communication (NFC).
B LU E T O OT H T E C H N O LO G Y Pairing your mobile device 1. On the remote control, press and hold the Bluetooth button indicator on the soundbar blinks blue. until the B luetooth 2. On your mobile device, turn on the Bluetooth feature. Tip: The Bluetooth feature is usually found in the Settings menu. 3. Select your SoundTouch® soundbar from the device list. Once paired, on the soundbar glows solid white, the soundbar emits a tone and the soundbar’s name appears connected in the device list.
B LU E T O OT H T E C H N O LO G Y Pairing your mobile device with NFC 1. With the soundbar powered on, unlock your mobile device and turn on the Bluetooth and NFC features. Refer to your mobile device owner’s guide to learn more about these features. 2. Gently tap the NFC touchpoint on your mobile device to the top of the soundbar behind the Bose® logo. Your mobile device may prompt you to accept pairing. Once paired, the Bluetooth indicator soundbar emits a tone.
B LU E T O OT H T E C H N O LO G Y Connecting to a paired device You can stream audio from a mobile device to the soundbar. Note: If there are multiple mobile devices stored in the soundbar’s pairing list, it may take a m inute or two for the paired device to connect. The soundbar’s Bluetooth indicator shows connection status (see page 38). 1. On the remote control, press the Bluetooth button . The soundbar connects to the last mobile device that streamed to the soundbar. 2.
B LU E T O OT H T E C H N O LO G Y Reconnecting a mobile device • When powered on, the soundbar tries to reconnect with the most recently-connected mobile device. Note: The mobile device must be within range and powered on. • If your mobile device supports NFC, tap the NFC touchpoint on your mobile device to the top of the soundbar behind the Bose® logo. Clearing the soundbar’s pairing list You can store up to eight paired mobile devices in the soundbar’s pairing list. 1.
G E T T I N G S Y S T E M I N F O R M AT I O N System status indicators The front of the soundbar has a series of indicators that show system status. Wi-Fi indicator Shows the Wi-Fi connection status of the system. Indicator activity System state Blinking white Connecting to Wi-Fi network. Solid white (dim) Power saving mode and connected to Wi-Fi network. Solid white (bright) System is on and connected to Wi-Fi network. Amber System is in setup mode.
G E T T I N G S Y S T E M I N F O R M AT I O N TV indicator Shows the connection status of the TV source and all sources connected to your TV or the soundbar. Indicator activity System state White TV, Solid green TV, , or is selected as the current source and dialogue mode is e nabled. Double blink green TV, , or is selected as the current source and persistent dialogue mode is enabled. , or is selected as the current source.
G E T T I N G S Y S T E M I N F O R M AT I O N Bluetooth indicator Shows the connection status for mobile devices paired via Bluetooth.
A D VA N C E D F E AT U R E S Updating system software The SoundTouch® app alerts you when a software update is available for the soundbar. You can update the system software using the app or the remote control. 1. On the remote control, press the SoundTouch® button . 2. Press and hold the Closed Captioning button until the Wi-Fi indicator , TV indicator , SoundTouch® indicator and Bluetooth indicator on the soundbar blink white. The soundbar reboots when the update is complete.
A D VA N C E D F E AT U R E S Disabling Wi-Fi capability 1. On the remote control, press the SoundTouch® button . 2. Press and hold until the Wi-Fi indicator , TV indicator , SoundTouch® indicator and Bluetooth indicator on the soundbar blink white. When Wi-Fi is disabled, on the soundbar turns off. Re-enabling Wi-Fi capability 1. On the remote control, press the SoundTouch® button 2. Press and hold 42 - ENGLISH until , , and . on the soundbar blink white.
A D VA N C E D F E AT U R E S Resetting the soundbar Factory reset clears all source, volume, network and ADAPTiQ® audio calibration settings from the soundbar and returns it to original factory settings. 1. On the remote control, press the SoundTouch® button . 2. Press and hold the TeleText button for 10 seconds until the Wi-Fi indicator TV indicator , SoundTouch® indicator and B luetooth indicator on the soundbar blink white. The soundbar reboots and reset is complete.
A LT E R N AT E S E T U P Alternate setup methods You may need to use an alternate setup method to resolve the following problems: Symptom Solution No available HDMI™ inputs on your TV for sources Follow the instructions for “Connecting a source to the soundbar” on page 44. No sound or poor sound quality from a source connected to your TV Follow the instructions for “Playing audio directly from a source connected to the soundbar” on page 45.
A LT E R N AT E S E T U P Playing audio directly from a source c onnected to the soundbar Some TVs don’t deliver audio from connected sources to the soundbar. Other TVs reduce the quality of surround sound audio from connected s ources before delivering it to the soundbar. This can cause you to hear no sound or poor sound quality from a source c onnected to your TV.
A LT E R N AT E S E T U P Setting up your soundbar using a computer You can set up your soundbar using a computer rather than a smartphone or tablet. Before you begin • Position your soundbar next to your computer. • Make sure your computer is on your Wi-Fi network. • Obtain a USB A to USB Micro B cable (not provided). Notes: • A USB A to USB Micro B cable is commonly used for charging mobile devices. You can also purchase this part at your local electronics store.
CARE AND MAINTENANCE Cleaning Do not allow liquids to spill onto the system or into any openings. • Clean the exterior of the system with the provided cleaning cloth or another soft, dry cloth. • Do not use any sprays near the system. • Do not use any solvents, chemicals or cleaning solutions containing alcohol, ammonia or abrasives. • Do not allow objects to drop into any openings. Customer service For additional help using the system: • Visit global.Bose.
T R O U B L E S H O OT I N G If you experience problems with your soundbar: • Connect the soundbar and optional bass module or surround speakers to AC (mains) power. • Secure all cables. • Verify the state of the system status indicators (see page 38). • Move the soundbar and optional bass module or surround speakers away from possible interference (wireless routers, cordless phones, televisions, microwaves, etc.).
T R O U B L E S H O OT I N G Symptom Solution Soundbar doesn’t pair with Acoustimass® 300 wireless bass module, Acoustimass wireless bass module (included in the SoundTouch® soundbar system) or Virtually Invisible® 300 wireless surround speakers • Unplug the power cords for the soundbar, bass module and surround speakers, wait 15 seconds and plug them firmly into a live AC (mains) outlet. • Repeat the pairing process (see page 18).
T R O U B L E S H O OT I N G Symptom Solution No audio from Acoustimass® 300 bass module or Virtually Invisible® 300 surround speakers • Update the system software: 1. On the remote control, press the SoundTouch® button . 2. Press and hold the Closed Captioning button until the Wi-Fi indicator , TV indicator , SoundTouch® indicator and Bluetooth indicator on the s oundbar blink white. Note: The update may take 10 or more minutes.
T R O U B L E S H O OT I N G Symptom Solution No video from a source connected to the soundbar’s HDMI IN connector • Select the TV input to which the soundbar is connected (see page 30). • Make sure that the soundbar’s HDMI cable is inserted into a connector on your TV labeled ARC or Audio Return Channel. Do not plug a source into the soundbar’s HDMI IN connector when connecting to your TV using the optical cable.
T R O U B L E S H O OT I N G ADAPTiQ® audio calibration error messages Listen to the voice prompts for the following error messages: Error message Problem What to do 1 The microphone on the ADAPTiQ® headset cannot detect sound • Secure all cables. • Disconnect the ADAPTiQ headset cable and r econnect it firmly into the soundbar’s ADAPTiQ connector. • Make sure the microphone opening on the top of ADAPTiQ headset is not blocked. • Your ADAPTiQ headset may be damaged.
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