BASS MODULE 500
IMPORTA N T SA F ET Y I N STR UCT I O N S Please read and keep all safety and use instructions. Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8.
R EG U L ATORY I N FOR M AT IO N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
R EG U L ATORY I N FOR M AT IO N For Europe: Frequency band of operation 2400 to 2483.5 MHz: • Bluetooth/Wi-Fi: Maximum transmit power less than 20 dBm EIRP. Frequency bands of operation 5150 to 5350 MHz and 5470 to 5725 MHz: • Wi-Fi: Maximum transmit power less than 20dBm EIRP. This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in all EU Member States listed in the table.
R EG U L ATORY I N FOR M AT IO N Taiwan Restriction of Hazardous Substances Table Equipment name: Wireless Bass Module, Type designation: 425843 Restricted substances and its chemical symbols Hexavalent chromium (Cr+6) Polybrominated biphenyls (PBB) ○ ○ ○ Polybrominated diphenyl ethers (PBDE) ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ - ○ ○ ○ ○ ○ - ○ ○ ○ ○ ○ Unit Lead (Pb) PCBs - ○ Metal Parts - ○ Plastic Parts ○ Speakers Cables Mercury (Hg) Cadmium (Cd) Note 1: “○” indicates that the pe
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CON T EN TS WHAT’S IN THE CARTON Contents.............................................................................................................................. 9 BASS MODULE PLACEMENT Recommendations.......................................................................................................... 10 POWER Connect the bass module to power......................................................................... 11 CONNECT TO A SOUNDBAR Choose your connection method........................
CON T EN TS CARE AND MAINTENANCE Clean the bass module.................................................................................................. 23 Replacement parts and accessories......................................................................... 23 Limited warranty.............................................................................................................. 23 TROUBLESHOOTING Try these solutions first.........................................................................
W HAT’S IN T HE CA RTON CONTENTS Confirm that the following parts are included: Bose Bass Module 500 Power cord* *May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged, do NOT use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.
BASS M OD UL E P L ACEM ENT RECOMMENDATIONS For best performance, follow these recommendations when placing the bass module: Do NOT place any objects on top of the bass module. To avoid wireless interference, keep other wireless equipment 1 – 3 ft. (0.3 – 0.9 m) away from the bass module. Place the bass module outside and away from metal cabinets, other audio/video components and direct heat sources. Place the bass module on a stable and level surface.
P OW ER CONNECT THE BASS MODULE TO POWER 1. Connect the power cord to the b connector on the bass module. POWER 2. Plug the other end of the power cord into an AC (mains) power outlet.
CON N ECT TO A SOUN D BA R CHOOSE YOUR CONNECTION METHOD The way you connect the bass module depends on your soundbar. Choose your connection method from the table below. SOUNDBAR CONNECTION METHOD Connect using the Bose Music app (see page 13). Bose Soundbar 500 or Bose Soundbar 700 SoundTouch 300 soundbar NOTE: If you can’t access or have trouble connecting using the Bose Music app, see “Troubleshooting” on page 24. Connect using your soundbar’s remote (see page 14).
Connect to a SOundbar CONNECT USING THE BOSE MUSIC APP 1. In the Bose Music app, from the My Bose screen, select your soundbar. 2. Tap the soundbar image in the bottom-right corner of the screen. 3. Tap Settings > Accessory Speakers > Add Bose Accessory Speakers. Follow the app instructions. New to the Bose Music app? 1. On your mobile device, download the Bose Music app. 2. Follow the app instructions. NOTE: For support information related to the Bose Music app, visit: global.Bose.
Connect to a SOundbar CONNECT USING THE SOUNDTOUCH 300 REMOTE 1. On your soundbar’s remote, press the SoundTouch button e. 2. Press and hold k until the connectivity light l on the soundbar blinks white. Once connected, you hear a tone. The light on the back of the bass module and l on the soundbar glow white. NOTES: Connecting may take several minutes. If the bass module doesn’t connect to the soundbar, see “Troubleshooting” on page 24.
A DA P TI Q AUD I O CA L I BR ATI O N After setting up the bass module and connecting with the soundbar, run A DAPTiQ audio calibration for best acoustic performance. ADAPTiQ audio calibration customizes the sound of the system to the acoustics of your listening area by taking five audio measurements. To run an audio calibration, you need 10 minutes when the room is quiet.
A DA P Ti Q Audio Calibration RUN ADAPTIQ AUDIO CALIBRATION USING THE BOSE MUSIC APP Initial setup After you connect the bass module to your soundbar, the Bose Music app prompts you to run ADAPTiQ audio calibration. Follow the app instructions. Use the Settings menu If you later connect the optional Virtually Invisible 300 surround speakers or Bose Surround Speakers, move the bass module or move any furniture, run ADAPTiQ audio c alibration to ensure optimal sound quality. 1.
A DA P Ti Q Audio Calibration RUN ADAPTIQ AUDIO CALIBRATION USING THE SOUNDTOUCH 300 REMOTE 1. Insert the ADAPTiQ headset cable into the a connector on the back of the SoundTouch 300 soundbar. ADAPTiQ 2. Put on the ADAPTiQ headset.
A DA P Ti Q Audio Calibration 3. On your remote, press the SoundTouch button e. 4. Press and hold f until the TV light g and the Bluetooth light l on the soundbar glow green. ADAPTiQ audio calibration begins. NOTE: If you don’t hear your language, press d and c on the navigation pad to cycle through languages. To reset the language, press and hold f for 10 seconds. 5. Follow the voice prompts until the ADAPTiQ process is complete.
BASS SET T IN G CHOOSE YOUR BASS ADJUSTMENT METHOD The way you adjust the bass depends on your soundbar. Choose your bass adjustment method from the table below. SOUNDBAR BASS ADJUSTMENT METHOD Bose Soundbar 500 or Bose Soundbar 700 Adjust the bass using the Bose Music app (see page 20). Adjust the bass using your soundbar’s remote (see page 20). SoundTouch 300 soundbar NOTE: For optimal sound quality for dialogue-only programs, such as news and talk shows, enable dialogue mode.
Bass Setting ADJUST THE BASS USING THE BOSE MUSIC APP NOTE: You can only adjust the bass using the app if your bass module is connected to the Bose Soundbar 500 or Bose Soundbar 700. 1. In the Bose Music app, from the My Bose screen, select your soundbar. 2. Tap the soundbar image in the bottom-right corner of the screen. 3. Tap Adjustments to adjust the bass. ADJUST THE BASS USING THE SOUNDTOUCH 300 REMOTE 1. On the SoundTouch 300 remote, press h.
Bass Setting BASS SETTING LIGHT ACTIVITY +4 +3 +2 +1 0 (default) -1 -2 -3 -4 2. Adjust the bass by doing one of the following: Press Volume up button i to increase the bass. Press Volume down button j to decrease the bass. 3. Press h. The soundbar saves the current bass setting. Reset the bass On your remote, press and hold h until the SoundTouch light e on the soundbar blinks twice. The bass setting resets to original factory settings.
BASS M OD U L E STATUS STATUS LIGHT The light on the back of the module shows system status.
CA R E A N D M A IN T EN A N CE CLEAN THE BASS MODULE Clean the exterior of the bass module with a soft, dry cloth. CAUTIONS: Do NOT allow liquids to spill onto the bass module or into any openings. Do NOT use any sprays near the bass module. Do NOT use any solvents, chemicals or cleaning solutions containing alcohol, ammonia or abrasives. Do NOT allow objects to drop into any openings. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service.
T R OUBL ESHOOTI N G TRY THESE SOLUTIONS FIRST If you experience problems with the bass module: Unplug the power cords for the bass module and soundbar, wait 30 seconds and plug them firmly into a live AC (mains) outlet. Secure all cables. Check the bass module status (see page 22). Move the bass module and soundbar away from possible interference (wireless routers, cordless phones, televisions, microwaves, etc.). Place the bass module according to the placement guidelines (see page 10).
T R OUBL ESHOOTI N G SYMPTOM PROBLEM SOLUTION WHAT TO DO Unmute the system. Increase the volume. Confirm that the soundbar is playing audio. If not, refer to your soundbar owner’s guide for troubleshooting. Visit: Bose Soundbar 500: worldwide.Bose.com/Support/SB500 Bose Soundbar 700: worldwide.Bose.com/Support/SB700 SoundTouch 300 soundbar: global.Bose.
T R OUBL ESHOOTI N G UNABLE TO COMPLETE ADAPTIQ AUDIO CALIBRATION WITH YOUR SOUNDTOUCH 300 SOUNDBAR If you can’t complete ADAPTiQ audio calibration with your SoundTouch 300 soundbar, listen to the voice prompts for the following error messages: ERROR MESSAGE PROBLEM WHAT TO DO The microphone on the ADAPTiQ headset can’t detect sound. Secure all cables. 1 Disconnect the ADAPTiQ headset cable and reconnect it firmly into the soundbar’s a connector.
T R OUBL ESHOOTI N G RESET THE CONNECTION TO THE SOUNDBAR If the bass module no longer connects to the soundbar, reset the bass module’s wireless connection. Resetting the wireless connection causes the soundbar to try to reconnect to the bass module, which may resolve connection issues. To reset the wireless connection, press the button on the back of the bass module. When the bass module reconnects to the soundbar, you hear a tone and the light on the back of the bass module glows white.
T R OUBL ESHOOTI N G RESET THE BASS MODULE Resetting the bass module clears all connection information and returns the bass module to original factory settings. 1. Press and hold the button on the back of the bass module until the system status light blinks white. When the reset is complete, the light blinks amber. 2. Connect the bass module to the soundbar (see page 12).
T R OUBL ESHOOTI N G CONNECT USING AN AUDIO CABLE You can also connect the module to the soundbar using a 3.5 mm audio cable (not provided). If you don’t have a 3.5 mm audio cable (commonly used for headphones and mobile devices), contact Bose customer service for this part. You can also purchase this part at your local electronics store. 1. Connect one end of a 3.5 mm audio cable to the x connector on the bass module. BASS IN 2.
T R OUBL ESHOOTI N G SOUNDBAR Bose Soundbar 500 BASS MODULE CONNECTOR LOCATION BASS BASS Bose Soundbar 700 30 | ENG
T R OUBL ESHOOTI N G SOUNDBAR BASS MODULE CONNECTOR LOCATION ACOUSTIMASS SoundTouch 300 soundbar 31 | ENG
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