HOME SPEAKER 300
IMPORTA N T SA F ET Y I N STR UCT I O N S Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4.
IMPORTA N T SA F ET Y I N STR UCT I O N S • To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids or moisture. • Do NOT expose this product to dripping or splashing, and do not place objects filled with liquids, such as vases, on or near the product. • Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles, on or near the product. • Do NOT make unauthorized alterations to this product.
R EG U L ATORY I N FOR M AT IO N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
R EG U L ATORY I N FOR M AT IO N External Power Supply Technical Information The external power supply provided with the product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC, is in compliance with the following norms(s) or documents(s): Commission Regulation (EU) 2019/1782. Manufacturer Bose Products B.V. Commercial registration number 36037901 Address Gorslaan 60 1441 RG Purmerend The Netherlands Model identifier F24V-0.
R EG U L ATORY I N FOR M AT IO N This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
R EG U L ATORY I N FOR M AT IO N Taiwan Restriction of Hazardous Substances Table Equipment name: Powered Speaker, Type designation: 427374 Restricted substances and its chemical symbols Hexavalent chromium (Cr+6) Polybrominated biphenyls (PBB) ○ ○ ○ Polybrominated diphenyl ethers (PBDE) ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ - ○ ○ ○ ○ ○ - ○ ○ ○ ○ ○ Unit Lead (Pb) PCBs - ○ Metal Parts - ○ Plastic Parts ○ Speakers Cables Mercury (Hg) Cadmium (Cd) Note 1: “○” indicates that the percent
L EG A L IN FOR M AT ION Security Information T his product is capable of receiving automatic security updates from Bose. To receive automatic security updates, you must complete the product setup process in the Bose Music app and connect the product to the Internet. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available.
CON T EN TS WHAT’S IN THE BOX Contents.............................................................................................................................. 13 SPEAKER PLACEMENT Recommendations.......................................................................................................... 14 POWER Connect the speaker to power................................................................................... 15 Network standby..............................................................
CON T EN TS VOICE ASSISTANT Voice assistant options.................................................................................................. 21 Set up your voice assistant.......................................................................................... 21 Access Alexa...................................................................................................................... 22 Use your voice.........................................................................................
CON T EN TS STREAM AUDIO WITH AIRPLAY Stream audio from the Control Center.................................................................... 30 Stream audio from an app........................................................................................... 30 WIRED CONNECTIONS Connect an audio cable................................................................................................. 31 SPEAKER STATUS Wi-Fi status............................................................................
CON T EN TS CARE AND MAINTENANCE Clean the speaker............................................................................................................ 39 Replacement parts and accessories......................................................................... 39 Limited warranty.............................................................................................................. 39 TROUBLESHOOTING Try these solutions first...................................................................
W HAT’S IN T HE BOX CONTENTS Confirm that the following parts are included: Bose Home Speaker 300 Power supply AC power adapters* * May ship with multiple AC power adapters. Use the power adapter for your region. NOTE: If any part of the product is damaged, do not use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.
SP EA KER P L ACEM EN T RECOMMENDATIONS • Do NOT place the speaker on top of audio/video equipment (receivers, TVs, etc.), or any other object that may generate heat. Heat generated by these items may result in poor speaker performance. • Do NOT place any objects on top of the speaker or in front of your speaker. • To avoid interference, keep other wireless equipment 1 – 3 ft. (0.3 – 0.9 m) away from the speaker. • Place the speaker outside of and away from metal cabinets and direct heat sources.
P OW ER CONNECT THE SPEAKER TO POWER 1. Connect the power cord into the power port on the back of the speaker. 2. Plug the power adapter into an AC (mains) power outlet. The speaker powers on and the light bar glows solid amber. NETWORK STANDBY The speaker transitions to network standby when audio has stopped and you have not tapped any buttons or talked to your voice assistant for 20 or more minutes. To wake the speaker from network standby: • Tap any button on the speaker.
BOSE M USI C A P P SETUP The Bose Music app lets you set up and control the speaker from any mobile device such as a smartphone or tablet. From the app, you can stream music, set and change presets, add music services, explore internet radio stations, configure Amazon Alexa or Google Assistant, and manage speaker settings. NOTE: If you have already created a Bose Music account in the Bose Music app for another p roduct, see “Add the speaker to an existing account” on page 17.
EXI ST IN G BOSE M USI C A P P U S E R S ADD THE SPEAKER TO AN EXISTING ACCOUNT In the Bose Music app, go to the My Products screen and add your Bose Home Speaker 300. CONNECT TO A DIFFERENT WI-FI NETWORK Connect to a different network if your network name or password has changed, or if you want to change or add another network. 1. On the speaker, press and hold the AUX button and the Play/Pause button F until the light bar glows amber. 2. On your mobile device, open your Wi-Fi settings. 3.
SP EA KER CON T R OL S Play/Pause Volume up Volume down Action button (see page 22) AUX button (see page 31) Microphone off button (see page 22) Bluetooth button (see page 28) Preset buttons (see page 27) 18 | ENG
Speaker SP EA KER CON controls T R OL S SPEAKER FUNCTIONS Speaker controls are located on the top of the speaker. NOTE: You can also control your speaker using the Bose Music app. Media playback and volume Play/Pause Volume down FUNCTION Play/Pause WHAT TO DO Tap F. The sides of the light bar glow solid white until audio resumes. Skip forward Double-tap F. Skip backward Triple-tap F. Volume down Volume up Volume up Tap z. NOTE: To quickly decrease the volume, tap and hold z. Tap H.
Speaker Controls VOICE ASSISTANT CONTROLS The Action button b and Microphone off button n are used to control Amazon Alexa (see page 23) or Google Assistant (see page 25). Action button Microphone off button PRESETS The speaker includes six presets that you can set to play audio from your favorite music services. Once set, you can access your music at any time, with a simple touch of a button or by using the Bose Music app.
VOI CE ASSI STA N T VOICE ASSISTANT OPTIONS You can program your speaker to quickly and easily access Amazon Alexa or Google Assistant. NOTE: Amazon Alexa and Google Assistant aren’t available in certain languages and countries. OPTIONS HOW TO USE Amazon Alexa Use your voice and/or the Action button b (see page 23). Google Assistant Use your voice and/or the Action button b (see page 25). NOTE: You cannot set the speaker to access Amazon Alexa and Google Assistant at the same time.
Voice Assistant ACCESS ALEXA This speaker is Amazon Alexa enabled. With Alexa, you can ask to play music, hear the news, check the weather, control smart home devices, and more. Using Alexa on your speaker is as simple as asking. Just ask or use the Action button b and Alexa responds instantly. For more information about what Alexa can do, visit: https://www.amazon.com/usealexa NOTE: Alexa isn’t available in certain languages and countries.
Voice Assistant Use the speaker controls The Action button b and Microphone off button n are used to control Alexa. They’re located on the top of the speaker. Microphone off button THINGS TO TRY WHAT TO DO Tap b then say your request. Talk to Alexa For a list of things to try, visit: https://www.amazon.com/usealexa Stop alarms and timers Tap b. Stop Alexa Tap b. Tap n. Turn the microphone on/off NOTE: When the microphone is off, n glows solid red, and you can’t access Alexa.
Voice Assistant ACCESS GOOGLE ASSISTANT With your Bose Home Speaker 300, talk to Google to easily enjoy music at home; you can play your favorite music, control volume and find information about the song that you are listening to, hands-free. You can also plan your day, set alarms and control smart devices around your home - just by using your voice. For more information about what Google Assistant can do, visit: https://support.google.
Voice VOI CE ASSI Assistant STA N T Use the speaker controls The Action button b is used to control Google Assistant. Microphone off button THINGS TO TRY WHAT TO DO Tap b then say your request. Talk to Google Assistant For examples of questions and things you can do, visit: https://support.google.com/assistant Stop alarms and timers Tap b. Stop Google Assistant Tap b. Tap n. Turn the microphone on/off When the microphone is off, n glows solid red, and you can’t access Google Assistant.
Voice Assistant PLAY MUSIC WITH GOOGLE ASSISTANT Ask Google to play music from your default audio service or from a specific audio service. Start with “Hey Google,” then say: THINGS TO TRY EXAMPLES OF WHAT TO SAY Play some music. Play music Control your speaker NOTE: G oogle Assistant uses your default audio service. If you hear an error message, you may need to change your default audio service. To change this setting, use the Google Assistant app. Turn up the volume. Play NPR on TuneIn.
P R ESET P ER SON A L I ZAT IO N You can control presets using the Bose Music app or the buttons on the top of the speaker. NOTES: • You can’t set presets in Bluetooth mode or AUX mode. • Your voice assistant can’t play or set a preset. SET A PRESET 1. Stream music using the Bose Music app. 2. While the music is playing, tap and hold a preset button on the speaker until you hear a tone. PLAY A PRESET Once you personalize presets, tap a preset button to play music.
B LU E TO OT H CON N ECTI ONS Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets and laptop computers. Before you can stream music from a device, you must connect your device to the speaker. CONNECT A MOBILE DEVICE 1. Tap the Bluetooth button l. The light bar pulses blue. NOTE: You can also tap and hold the Bluetooth button l until the light bar pulses blue to connect another device. 2. On your device, turn on the Bluetooth feature.
Bluetooth B LU E TO OT H CON Connections N ECTI ONS DISCONNECT A MOBILE DEVICE Use the Bose Music app to disconnect your mobile device. TIP: You can also use Bluetooth settings to disconnect your device. Disabling the Bluetooth feature disconnects all other devices. RECONNECT A MOBILE DEVICE 1. Tap the Bluetooth button l. NOTE: Make sure the Bluetooth feature is enabled on your mobile device. Once connected, you hear a tone and the light bar glows solid white then fades to black. 2.
STR EA M AUD I O W I T H A IR P L AY The speaker is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the speaker or multiple speakers. NOTES: • To use AirPlay 2, you need an Apple device running iOS 11.4 or later. • Your Apple device and speaker must be connected to the same Wi-Fi network. • For more information about AirPlay, visit: https://www.apple.com/airplay STREAM AUDIO FROM THE CONTROL CENTER 1. On your Apple device, open the Control Center. 2.
W I R ED CON N ECTI ON S CONNECT AN AUDIO CABLE You can connect a smartphone, tablet, computer, or other type of mobile device to the speaker using a 3.5 mm audio cable (not provided). 1. Using a 3.5 mm audio cable, connect your audio device to the d port on the speaker. 2. On the top of the speaker, tap d. The light bar glows solid white then fades to black.
SP EA KER STATUS The LED light bar located on the front of the speaker shows the speaker status. Light bar WI-FI STATUS Shows the Wi-Fi connection status of the speaker.
Speaker SP EA KER STATUS Status BLUETOOTH CONNECTION STATUS Shows the Bluetooth connection status for mobile devices. LIGHT BAR ACTIVITY SYSTEM STATE Pulsing blue Ready to connect to mobile device Pulsing white Connecting to mobile device Solid white then fades to black Connected to mobile device White light fills to the center, pulses twice then fades to black Clearing device list AUX STATUS Shows the connection status for devices connected using an AUX cable.
Speaker SP EA KER STATUS Status VOICE ASSISTANT STATUS Shows the status of Amazon Alexa or Google Assistant.
Speaker Status MEDIA PLAYBACK AND VOLUME Shows the speaker status when controlling media playback and volume. LIGHT BAR ACTIVITY SYSTEM STATE Two center lights glow solid white Play/Pause Right end of the light bar pulses white Volume up Left end of the light bar pulses white Volume down UPDATE AND ERROR STATUS Shows the status of the software updates and error alerts.
A DVA N CED F EATUR ES UPDATE THE SPEAKER The speaker updates automatically when connected to the Bose Music app and to your Wi-Fi network. DISABLE/ENABLE WI-FI Tap and hold Play/Pause F and the Bluetooth button l until the light bar fills to the center, pulses twice, then fades to black. NOTE: When Wi-Fi is disabled, you can’t use the Bose Music app or your voice assistant to control the speaker.
CON N ECT BOSE P R OD U CTS CONNECT A BOSE SOUNDLINK BLUETOOTH SPEAKER OR BOSE HEADPHONES With Bose SimpleSync technology, you can connect certain Bose SoundLink B luetooth speakers or Bose headphones to your Bose Home Speaker 300 for a new way to hear your music. Benefits • Another room of audio: Listen to the same song in two different rooms at the same time by connecting your Bose SoundLink B luetooth speaker to your Bose Home Speaker 300.
Connect Bose P roducts Connect using the Bose Music app Use the Bose Music app to connect your Bose SoundLink B luetooth speaker or Bose headphones to your Bose Home Speaker 300. For more information, visit: worldwide.Bose.com/Support/Groups NOTES: • Make sure that the product you’re connecting to is powered on, within 30 ft (9 m) of your Bose Home Speaker 300, and ready to connect to another device. For more information, refer to your product owner’s guide.
CA R E A N D M A IN T EN A N CE CLEAN THE SPEAKER Clean the surface of the speaker with a soft, dry cloth. CAUTIONS: • Do NOT use any sprays near the speaker. Do NOT use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives. • Do NOT allow liquids to spill into any openings. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: worldwide.Bose.
T R OUBL ESHOOTI N G TRY THESE SOLUTIONS FIRST If you experience problems with the speaker, try these solutions first: • Make sure the speaker is connected to a live AC (mains) outlet (see page 15). • Secure all cables. • Verify the state of the speaker (see page 32). • Download the Bose Music app and run available software updates. • Move the speaker and mobile device away from possible interference (wireless routers, cordless phones, televisions, microwaves, etc.).
TR roubleshooting OUBL ESHOOTI N G SYMPTOM SOLUTION In the Bose Music app, select the correct network name and enter network password. Make sure the speaker and your mobile device are connected to the same Wi-Fi network. If your Wi-Fi network information has changed, see page 17. Enable Wi-Fi on the device you are using for setup . Close other open applications on your mobile device. Speaker doesn’t connect to Wi-Fi network If your router supports both 2.
TR roubleshooting OUBL ESHOOTI N G SYMPTOM SOLUTION Make sure your speaker is powered on and in range (see page 15). Update your Apple device and speaker. Speaker doesn’t stream audio using AirPlay Make sure your Apple device and your speaker are connected to the same Wi-Fi network. If you can’t find the AirPlay icon A in the music app you are streaming from, stream audio from the control center (see page 30). For additional support, visit: https://www.apple.
T roubleshooting SYMPTOM SOLUTION Make sure Google Assistant has been set up using the Bose Music app (see page 16). Connect your mobile device to Wi-Fi. Make sure you’re in a country where Google Assistant is available. Make sure you are using the most up-to-date version of the Google Assistant app. Make sure your mobile device is compatible. Google Assistant doesn’t respond or play audio Remove Google Assistant from the speaker using the Bose Music app. Then, add Google Assistant again.
T roubleshooting SYMPTOM Speaker doesn’t reconnect to a previously-connected Bose SoundLink Bluetooth speaker or Bose headphones Delayed audio from a connected Bose SoundLink Bluetooth speaker or Bose headphone SOLUTION On your Bose SoundLink Bluetooth speaker or headphones, use the product controls to cycle through the product device list until you hear the name for your Bose Home Speaker 300. For product-specific instructions, refer to your product owner’s guide.
T roubleshooting RESET THE SPEAKER Factory reset clears all source, volume, and network settings from the speaker and returns it to original factory settings. Tap and hold the Volume down button z and the d button for 10 seconds until the light bar fills to the center, pulses white twice, then fades to black. The speaker reboots. When the reset is complete, the light bar glows solid amber. Restore the speaker network and audio settings Set up the speaker using the Bose Music app (see page 16).
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