P O R TA B L E H O M E S P E A K E R
IMPORTA N T SA F ET Y I N STR UCT I O N S Please read and keep all safety, security, and use instructions. Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Clean only with a dry cloth. 6. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 7.
R EG U L ATORY I N FOR M AT IO N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
R EG U L ATORY I N FOR M AT IO N For Europe: Frequency band of operation 2400 to 2483.5 MHz: • Bluetooth/Wi-Fi: Maximum transmit power less than 20 dBm EIRP. • Bluetooth Low Energy: Maximum power spectral density less than 10 dBm/MHz EIRP. Frequency band of operation 5150 to 5350 MHz and 5470 to 5725 MHz: • Wi-Fi: Maximum transmit power less than 20dBm EIRP. This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in all EU Member States listed in the table.
R EG U L ATORY I N FOR M AT IO N China Restriction of Hazardous Substances Table Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent (CR(VI)) Polybrominated Biphenyl (PBB) Polybrominated diphenylether (PBDE) PCBs X O O O O O Metal Parts X O O O O O Plastic Parts O O O O O O Speakers X O O O O O Cables X O O O O O Part Name This table is prepared in accordance with
L EG A L IN FOR M AT ION Security Information T his product is capable of receiving automatic security updates from Bose. To receive automatic security updates, you must complete the product setup process in the Bose Music app and connect the product to the Internet. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available. Amazon, Alexa, Amazon Music, and all related logos are trademarks of Amazon, Inc. or its affiliates.
L I CEN SE D ISCLOSU R ES To view the license disclosures that apply to the software packages included as components of your Bose Portable Home Speaker product: 1. On the speaker, press and hold the Volume up button H and the Volume down button z for 5 seconds. 2. Connect a USB-C cable to the USB-C connector on the bottom of the speaker.
CON T EN TS WHAT’S IN THE BOX Contents.............................................................................................................................. 11 WAYS TO USE Connected to Wi-Fi®....................................................................................................... 12 Not connected to Wi-Fi................................................................................................. 12 SPEAKER PLACEMENT Recommendations...............................................
CON T EN TS VOICE ASSISTANT Voice assistant options.................................................................................................. 21 Set up your voice assistant.......................................................................................... 21 Access your Google Assistant.................................................................................... 22 Use your voice..........................................................................................................
CON T EN TS SPEAKER STATUS Wi-Fi status........................................................................................................................ 33 Bluetooth connection status....................................................................................... 34 Voice assistant status..................................................................................................... 35 Your Google Assistant status...........................................................................
W HAT’S IN T HE BOX CONTENTS Confirm that the following parts are included: Bose Portable Home Speaker Power supply Power cord AC power adapters* * May ship with multiple AC power adapters. Use the power adapter for your region. NOTE: If any part of the product is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.
WAYS TO U SE CONNECTED TO WI-FI When connected to a Wi-Fi network, the speaker has access to all of the features including voice control, Bose Music app connectivity and music browsing, and synchronization with other speakers. To learn more about the Bose Music app, see page 14. NOT CONNECTED TO WI-FI When a Wi-Fi network is unavailable, the speaker is a Bluetooth speaker. B luetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers.
SP EA KER P L ACEM EN T RECOMMENDATIONS • Do NOT place the speaker on top of audio/video equipment (receivers, TVs, etc.), or any other object that may generate heat. Heat generated by these items may result in poor speaker performance. • Do NOT place any objects on top of the speaker or in front of the speaker. • To avoid interference, keep other wireless equipment 1 – 3 ft (0.3 – 0.9 m) away from the speaker. • Place the speaker outside of and away from metal cabinets and direct heat sources.
BOSE M USI C A P P SETUP The Bose Music app lets you set up and control the speaker from any mobile device such as a smartphone or tablet. Using the app, you can stream music, set and change presets, add music services, explore internet radio stations, configure your Google Assistant or Amazon Alexa, and manage speaker s ettings. NOTE: If you have already created a Bose Music account in the Bose Music app for another p roduct, see “Add the speaker to an existing account” on page 15.
EXI ST IN G BOSE M USI C A P P U S E R S ADD THE SPEAKER TO AN EXISTING ACCOUNT 1. In the Bose Music app, from the My Bose screen, press H. NOTE: To return to the My Bose screen, tap Z in the top-left corner. 2. Follow the app instructions. CONNECT TO A DIFFERENT WI-FI NETWORK Connect to a different network if your network name or password has changed, or if you want to change or add another network. 1.
P OW ER POWER ON Press the Power button I. A voice prompt announces the battery level.
P ower POWER OFF Press and hold the Power button I until the power light turns off. NOTE: If the speaker isn’t connected to a Wi-Fi network, streaming audio with B luetooth technology, or charging, it powers off automatically after 20 minutes of inactivity. NETWORK STANDBY The speaker transitions to network standby when audio has stopped and you have not pressed any buttons or accessed your voice assistant for 20 minutes. To wake the speaker from network standby: • Tap any button on the speaker.
SP EA KER CON T R OL S Power button Bluetooth button (see page 27) Volume down Volume up Play/Pause Microphone off button (see page 20) Action button (see page 20) 18 | ENG
Speaker Controls SPEAKER FUNCTIONS Speaker controls are located on the top of the speaker. TIP: You can also control the speaker using the Bose Music app. Media playback and volume Decrease the volume Play/Pause FUNCTION WHAT TO DO Play/Pause Press F. Skip forward Double-press F. Skip backward Triple-press F. Increase the volume Decrease the volume Increase the volume Press H. NOTE: To quickly decrease the volume, press and hold H. Press z.
Speaker Controls VOICE ASSISTANT CONTROLS You can use the Action button b and Microphone off button n to control your Google Assistant (see page 22) or Amazon Alexa (see page 25).
VOI CE ASSI STA N T VOICE ASSISTANT OPTIONS You can program the speaker to quickly and easily access your Google Assistant or Amazon Alexa. NOTE: The Google Assistant and Amazon Alexa aren’t available in certain languages and countries. OPTIONS HOW TO USE Google Assistant Use your voice and/or the Action button b (see page 22). Amazon Alexa Use your voice and/or the Action button b (see page 25). NOTE: You can’t set the speaker to access the Google Assistant and Amazon Alexa at the same time.
Voice Assistant ACCESS YOUR GOOGLE ASSISTANT Get hands-free help from your Bose Portable Home Speaker, which now works with your Google Assistant so you can pause and play your favorite media using just your voice. For more information about what your Google Assistant can do, visit: https://support.google.com/assistant NOTES: • The Google Assistant isn’t available in certain languages and countries. • For more information about playing audio with your Google Assistant, see page 24.
Voice Assistant Use the speaker controls You can use the Action button b and Microphone off button n to control your Google Assistant. They are located on the top of the speaker. Microphone off button THINGS TO TRY WHAT TO DO Tap b then say your request. Talk to your Google Assistant For a list of things to try, visit: https://support.google.com/assistant Stop alarms and timers Tap b. Stop your Google Assistant Tap b. Tap n.
Voice Assistant PLAY MUSIC WITH YOUR GOOGLE ASSISTANT You can ask your Google Assistant to play audio from your default audio service or from a specific audio service. Start with “Ok Google,” then say: THINGS TO TRY EXAMPLES OF WHAT TO SAY Play some music Play music Control your speaker NOTE: The Google Assistant uses your default audio service. If you hear an error message, you may need to change your default audio service. To change this setting, use the Google Assistant app.
Voice Assistant ACCESS ALEXA The speaker has Amazon Alexa built-in. With Alexa, you can ask to play music, hear the news, check the weather, control smart home devices, and more. Using Alexa on your speaker is as simple as asking. Just ask or use the Action button b and Alexa responds instantly. For more information about what Alexa can do, visit: https://www.amazon.com/usealexa NOTE: Alexa isn’t available in certain languages and countries.
Voice Assistant Use the speaker controls The Action button b and Microphone off button n are used to control Alexa. They are located on the top of the speaker. Microphone off button THINGS TO TRY WHAT TO DO Tap b then say your request. Talk to Alexa For a list of things to try, visit: https://www.amazon.com/usealexa Stop alarms and timers Tap b. Stop Alexa Tap b. Tap n.
B LU E TO OT H CON N ECTI ONS Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers. Before you can stream music from a device, you must connect your device to the speaker. USING BLUETOOTH ONLY (NO WI-FI) When your speaker is disconnected from Wi-Fi, you only have access to the Bluetooth functions of the speaker. To connect your mobile device using Bluetooth technology, see page 27.
B LU E TO OT H CON N ECTI ONS 3. Select your speaker from the device list. TIP: Look for the name you entered for your speaker in the Bose Music app. If you didn’t name your speaker, the default name appears. Bose Portable Home Speaker Once connected, you hear a tone and the light ring glows solid blue on the top and bottom then fades to black. Your speaker’s name appears in the mobile device list. DISCONNECT A MOBILE DEVICE Use the Bose Music app to disconnect your mobile device.
B LU E TO OT H CON N ECTI ONS RECONNECT A MOBILE DEVICE 1. Press the Bluetooth button l. NOTE: Make sure the Bluetooth feature is enabled on your mobile device. 2. Play audio on the connected mobile device. CONNECT AN ADDITIONAL MOBILE DEVICE You can store up to eight devices in the speaker device list. NOTE: You can play audio from only one device at a time. 1. Touch and hold l until the light bar pulses blue. 2. On your mobile device, select the speaker from the device list.
STR EA M AUD I O W I T H A IR P L AY The speaker is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the speaker or multiple speakers. NOTES: • To use AirPlay 2, you need an Apple device running iOS 11.4 or later. • Your Apple device and speaker must be connected to the same Wi-Fi network. • For more information about AirPlay, visit: https://www.apple.com/airplay STREAM AUDIO FROM THE CONTROL CENTER 1. On your Apple device, open the Control Center. 2.
BAT T ERY CHARGE THE SPEAKER 1. Connect the power cord to the power port on the speaker. 2. Connect the power cord to the power adapter. 3. Plug the power adapter into an AC (mains) power outlet. The speaker powers on and the power light starts to blink white. Charge the speaker using the Bose Portable Home Speaker Charging Cradle You can charge the speaker on the Bose Portable Home Speaker Charging Cradle. To purchase the charging cradle, contact your authorized Bose dealer. Visit: worldwide.Bose.
Battery CHECK THE BATTERY LEVEL Press the Power button I when the speaker is on and not playing audio. A voice prompt announces the battery level. TIP: You can also check the battery level using the Bose Music app.
SP EA KER STATUS The LED light ring located on the top of the speaker shows the speaker status. Light ring WI-FI STATUS Shows the Wi-Fi connection status of the speaker.
Speaker Status BLUETOOTH CONNECTION STATUS Shows the Bluetooth connection status for mobile devices.
Speaker Status VOICE ASSISTANT STATUS Shows the status of your Google Assistant or Amazon Alexa.
Speaker Status Amazon Alexa status LIGHT RING ACTIVITY VOICE ASSISTANT STATE Off Idle White light slides to the top and bottom Listening Solid white light glows on top and bottom Thinking Pulsing white (full) Speaking Pulsing yellow on top and bottom Notification 36 | ENG
Speaker Status Microphone off light Microphone off light LIGHT ACTIVITY SYSTEM STATE Solid red Microphone is off 37 | ENG
Speaker Status POWER STATUS Power light LIGHT ACTIVITY SYSTEM STATE On Solid white NOTE: When the speaker is connected to the charging cable solid whites means full charge.
Speaker Status UPDATE AND ERROR STATUS Shows the status of the software updates and error alerts.
A DVA N CED F EATUR ES UPDATE THE SPEAKER The speaker updates automatically when connected to the Bose Music app and to your Wi-Fi network. DISABLE/ENABLE WI-FI Press and hold Play/Pause F and the Bluetooth button l for 5 seconds until the light ring fills with white light. NOTE: When Wi-Fi is disabled, you can’t use the Bose Music app or your voice assistant to control the speaker.
CA R E A N D M A IN T EN A N CE CLEAN THE SPEAKER Clean the surface of the speaker with a soft, dry cloth. CAUTIONS: • Do NOT use any sprays near the speaker. Do NOT use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives. • Do NOT allow liquids to spill into any openings. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: worldwide.Bose.
T R OUBL ESHOOTI N G TRY THESE SOLUTIONS FIRST If you experience problems with the speaker, try these solutions first: • Power on the speaker (see page 32). • Charge the speaker (see page 31). • Secure all cables. • Verify the state of the speaker (see page 33). • Download the Bose Music app and run available software updates. • Move the speaker and mobile device away from possible interference (wireless routers, cordless phones, televisions, microwaves, etc.).
T roubleshooting SYMPTOM SOLUTION In the Bose Music app, select the correct network name and enter the network password. Make sure you connect the speaker to the same Wi-Fi network your mobile device is connected to. If your Wi-Fi network information has changed, see page 15. Enable Wi-Fi on the device you are using for setup . Speaker doesn’t connect to Wi-Fi network Close other open applications on your mobile device. If your router supports both 2.
T roubleshooting SYMPTOM SOLUTION Make sure your speaker is powered on and in range (see page 32). Update your Apple device and speaker. Speaker doesn’t stream audio using AirPlay Make sure your Apple device and your speaker are connected to the same Wi-Fi network. Make sure the speaker is up-to-date (see page 40). If you can’t find the AirPlay icon A in the music app you are streaming from, stream audio from the Control Center. For additional support, visit: https://www.apple.
T roubleshooting SYMPTOM SOLUTION Make sure Alexa has been set up using the Bose Music app (see page 14). NOTE: The speaker must be set up and connected to your Wi-Fi network using the Bose Music app. Make sure you’re in a country where Alexa is available on this product. Make sure the light above the Microphone off button n is not glowing red. Press n to turn on the microphone. Alexa doesn’t respond Make sure you say the name you assigned in the Bose Music app.
T roubleshooting RESET THE SPEAKER Factory reset clears all source, volume, and network settings from the speaker and returns it to original factory settings. Press and hold the Volume up button H and the Bluetooth button l for 10 seconds until the light ring fills with white light. The speaker reboots. When the reset is complete, the light ring glows solid amber. Restore the speaker network and audio settings Set up the speaker using the Bose Music app (see page 14).
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