SLEEPBUDS™ II
IMPORTA N T SA F ET Y I N STR UCT I O N S Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance Important Safety Instructions 1. T o avoid accidental ingestion, keep Sleepbuds™ away from children and pets.
IMPORTA N T SA F ET Y I N STR UCT I O N S Contains small parts which may be a choking hazard. Not suitable for children. This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device. • Do NOT expose this product to dripping or splashing, and do not place objects filled with liquids, such as vases, on or near the product. • Keep the product away from fire and heat sources.
REGUL ATORY A N D L EG A L I N FORM AT I O N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
REGUL ATORY A N D L EG A L I N FORM AT I O N Management Regulation for Low-power Radio-frequency Devices Article XII According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.
REGUL ATORY A N D L EG A L I N FORM AT I O N Taiwan Restriction of Hazardous Substances Table Equipment name: Bose Sleepbuds™ II, Type designation: 432893 Restricted substances and its chemical symbols Hexavalent chromium (Cr+6) Polybrominated biphenyls (PBB) ○ ○ ○ Polybrominated diphenyl ethers (PBDE) ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ - ○ ○ ○ ○ ○ - ○ ○ ○ ○ ○ Unit Lead (Pb) PCBs - ○ Metal Parts - ○ Plastic Parts ○ Speakers Cables Mercury (Hg) Cadmium (Cd) Note 1: “○” indicates t
REGUL ATORY A N D L EG A L I N FORM AT I O N Security Information T his product is capable of receiving security updates from Bose when connected to the Bose Sleep app. In order to receive security updates via the mobile application, you must complete the product setup process in the Bose Sleep app. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
CON T EN TS WHAT’S IN THE BOX Contents.............................................................................................................................. 10 STAY AWARE OF YOUR SURROUNDINGS Set an appropriate volume.......................................................................................... 11 Tips for maintaining awareness.................................................................................. 11 BOSE SLEEP APP Download the Bose Sleep app ...............................
CON T EN TS SLEEPBUDS™ AND CHARGING CASE STATUS Sleepbuds™ charging lights......................................................................................... 23 Charging case battery lights....................................................................................... 24 BLUETOOTH® CONNECTIONS Connect your mobile device....................................................................................... 25 Disconnect a mobile device..........................................................
W HAT’S IN T HE BOX CONTENTS Confirm the following parts are included: Bose Sleepbuds™ II Charging case USB-C to USB-A cable Eartips (sizes 1 and 3) NOTE: Size 2 eartips are attached to your Sleepbuds™. For help identifying the eartip sizes, see “Locate the eartip size” on page 17. NOTE: If any part of your product is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.
STAY AWA R E OF YOUR SUR R OUN DI N G S Sleepbuds™ are designed to mask noise and disturbances while you sleep. Because of this, they can affect your ability to hear other sounds, such as alarms, warning systems, people, and pets. SET AN APPROPRIATE VOLUME To balance the levels of noise masking and awareness you want, set an appropriate volume level for your needs.
BOSE SL EEP A P P The Bose Sleep app lets you set up and control Sleepbuds™ from your mobile device. Using the app, you can select masking sounds, set wake-up alarms, and manage Sleepbuds™ settings. DOWNLOAD THE BOSE SLEEP APP 1. On your mobile device, get the Bose Sleep app at app.Bose.com/Sleep or download from your device app store. 2. Follow the app instructions.
P OW ER OPEN THE CHARGING CASE With the Bose logo facing you, slide the lid of the charging case away from you to open. The lights on the inside rim of the case glow to show the current battery level and charging status of the case and Sleepbuds™ (see page 24).
P ower POWER ON Remove Sleepbuds™ from the charging case to power on. NOTE: We highly recommend that you fully charge Sleepbuds™ before using them for the first time. For more information about charging Sleepbuds™ see “Charge Sleepbuds™” on page 19. POWER OFF Place Sleepbuds™ in the charging case to power off. The charging lights for your Sleepbuds™ blink (see page 23).
HOW TO W EA R INSERT SLEEPBUDS™ 1. Insert Sleepbuds™ so the eartips gently rest at the openings of your ear canals. NOTE: Each eartip is marked with either an L (left) or an R (right). R 2 2. Slightly rotate Sleepbuds™ back until the eartips create a comfortable seal at your ear canals. NOTE: Rotating Sleepbuds™ too far back may impact comfort and sound quality. 3. Tuck the eartip wings under your ear ridges. 4. Check the fit (see page 16).
How to wear CHECK THE FIT Use a mirror to make sure you have successfully rotated Sleepbuds™ back, tucked the eartip wings, and that you’re using the best eartip size for each ear. FIT WHAT TO CHECK When the eartip fits: Proper fit • The eartip gently rests at the opening of your ear canal to create a seal. Your voice and background noise should sound muffled. • The eartip wing is tucked under your ear ridge. • The eartip wing doesn’t look or feel squished.
How to wear Make adjustments Wear Sleepbuds™ for an extended period of time. If you start to feel any discomfort or pressure in your ear, make some adjustments. • Rotate Sleepbuds™ back farther so they create a tighter seal at your ear canals. • Make sure the Bose logo is visible and right-side up. • Tuck the eartip wing under your ear ridge. • Try another eartip size.
How to wear CHANGE THE EARTIPS 1. Holding one of your Sleepbuds™, gently stretch the eartip base and peel it away. Stretch Eartip base Peel Separate CAUTION: To prevent tearing, do NOT pull on the eartip wing. 2. Choose a new eartip size (see page 17). 3. Align the opening of the eartip with your Sleepbuds™ nozzle, and slide the n ozzle into the eartip opening. Nozzle Eartip opening 4. Gently stretch the base of the eartip around your Sleepbuds™. 5. Insert Sleepbuds™ into your ears (see page 15).
BAT T ERY CHARGE SLEEPBUDS™ We highly recommend that you fully charge Sleepbuds™ before using them for the first time. 1. Align the charging contacts on Sleepbuds™ with the charging pins on the case. Charging contacts Charging pins 2. Place Sleepbuds™ in the case until they magnetically snap into place. The charging lights for your Sleepbuds™ blink.
Battery Charging time Allow up to 6 hours to fully charge Sleepbuds™. NOTE: A full charge powers Sleepbuds™ for up to 10 hours. CHECK SLEEPBUDS™ BATTERY LEVEL While using Sleepbuds™ In the Bose Sleep app, check the center of the home screen to see Sleepbuds™ current battery level. NOTE: If each of your Sleepbuds™ has a different battery level, the home screen shows the lowest level.
Battery CHARGE THE CASE The charging case stores and charges your Sleepbuds™ when you’re not using them. NOTES: • Keep the case connected to AC (mains) power when possible to make sure that Sleepbuds™ are always fully charged. You can also use the case battery to charge Sleepbuds™ while traveling. • Before charging, make sure Sleepbuds™ are at room temperature, between 50° F (10° C) and 104° F (40° C). 1. Connect the small end of the USB cable to the USB-C port on the back of the case. 2.
Battery Check the case battery level The charging case battery lights are located under the lid and show the charge status and battery level of the case. Case battery lights For more information, see “Charging case battery lights” on page 24. BATTERY PROTECTION The battery protection feature conserves the batteries of Sleepbuds™ during long-term storage. Sleepbuds™ enter battery protection mode when they have been left in the case for a week.
SLEEP BUDS™ A N D CHA R G IN G CAS E STAT U S SLEEPBUDS™ CHARGING LIGHTS The lights on the rim of the charging case next to Sleepbuds™ show the charging status of each of your Sleepbuds™. Left charging light Right charging light LIGHT ACTIVITY CHARGING STATUS Blinking white Charging Solid white Fully charged NOTE: If the case isn’t connected to power, the lights turn off after 2 minutes of inactivity.
SLEEP BUDS™ A N D CHA R G IN G CAS E STAT U S CHARGING CASE BATTERY LIGHTS The five battery lights on the inside front rim of the case show the battery level and charging status of the charging case. Case battery lights LIGHT ACTIVITY CHARGING PERCENTAGE 0% – 20% 21% – 40% 41% – 60% 61% – 80% 81% – 100% Charging error (see “Charging case shows charging error” on page 32) Updating case NOTE: T he battery lights glow white, then fade from left to right.
B LU E TO OT H CON N ECTI ONS Bluetooth Low Energy wireless technology lets you control Sleepbuds™ using the Bose Sleep app on your mobile device. Before you can control Sleepbuds™, you must download the app and connect your device with Sleepbuds™. CONNECT YOUR MOBILE DEVICE Download the Bose Sleep app and follow the app instructions. DISCONNECT A MOBILE DEVICE Use the Bose Sleep app to disconnect a device. TIP: You can also disable the Bluetooth feature on your device to disconnect.
A DVA N CED F EATUR ES PHONE CALL ALERTS Phone Call Alerts notify you of incoming calls while using Sleepbuds™. You can enable Phone Call Alerts in the Bose Sleep app. NOTE: Use your mobile device to answer calls. You can’t answer phone calls with your Sleepbuds™. PHONE-FREE MODE Enabling Phone-Free Mode in the Bose Sleep app lets you use Sleepbuds™ with a limited set of features without having to interact with the app.
CA R E A N D M A IN T EN A N CE STORE SLEEPBUDS™ To store Sleepbuds™, place them in the charging case. The status lights for your Sleepbuds™ glow according to the charging status (see page 23). CLEAN SLEEPBUDS™ AND CHARGING CASE Your Sleepbuds™ and charging case may require periodic cleaning.
Care and M aintenance REPLACEMENT PARTS Replacement parts can be ordered through Bose customer service. Visit: worldwide.Bose.com/Support/Sleepbuds2 LIMITED WARRANTY Sleepbuds™ are covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty. To register your product, visit global.Bose.com/register for instructions. Failure to register will not affect your limited warranty rights.
T R OUBL ESHOOTI N G TRY THESE SOLUTIONS FIRST If you experience problems with Sleepbuds™, try these solutions first: • Place Sleepbuds™ in the charging case and remove them (see page 14). • Close and open the charging case, then check the charging case and Sleepbuds™ status (see page 23). • Charge the charging case (see page 21) and Sleepbuds™ (see page 19). • Move your mobile device closer to Sleepbuds™ (within 6 ft or 2 m) and away from any interference or obstructions.
T roubleshooting SYMPTOM SOLUTION On your device: • Disable and then enable the Bluetooth feature. • Disconnect your device from Sleepbuds™ (see page 25). Connect again (see page 25). Sleepbuds™ don’t connect with mobile device Connect the charging case to power (see page 21), then remove Sleepbuds™ from the case. Place Sleepbuds™ in the charging case and check your Sleepbuds™ charging lights (see page 23). Charge Sleepbuds™. Restart your device. Connect again (see page 25).
T roubleshooting SYMPTOM SOLUTION In the Bose Sleep app, increase the volume of the current masking sound. Place Sleepbuds™ in the charging case and check the charging lights for your Sleepbuds™ (see page 23). Fully charge Sleepbuds™. No sound Clear any debris or wax buildup from the eartips and Sleepbuds™ nozzles (see page 27). Make sure that you’re placing Sleepbuds™ in your ears correctly. Remember to rotate Sleepbuds™ back and tuck the eartip wings under your ear ridges (see page 16).
T roubleshooting SYMPTOM SOLUTION Check that Sleepbuds™ are creating a seal in your ears to block noise. Try speaking aloud. Your voice should sound muffled. Shake your head. Sleepbuds™ should stay secure. Make sure that you’re placing Sleepbuds™ in your ears correctly. Remember to rotate Sleepbuds™ back and tuck the eartip wings under your ear ridges (see page 16). Sleepbuds™ don’t mask noise effectively Make sure that you’re using the right size eartip for each of your Sleepbuds™ (see page 17).
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