S O LO S O U N D B A R S E R I E S I I
IMPORTA N T SA F ETY IN ST R U CT I O N S Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4.
IMPORTA N T SA F ETY IN ST R U CT I O N S WARNINGS/CAUTIONS This symbol on the product means there are important operating and maintenance instructions in this guide. Do not ingest battery, chemical burn hazard. The remote control supplied with this product contains a coin/ button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children.
R EG U L ATORY IN FOR M AT IO N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
R EG U L ATORY IN FOR M AT IO N External Power Supply Technical Information The external power supply provided with the product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC, is in compliance with the following norms(s) or documents(s): Commission Regulation (EU) 2019/1782. Manufacturer Bose Products B.V. Commercial registration number 36037901 Address Gorslaan 60 1441 RG Purmerend The Netherlands Model identifier DT20V-1.
R EG U L ATORY IN FOR M AT IO N Management Regulation for Low-power Radio-frequency Devices Article XII According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.
R EG U L ATORY IN FOR M AT IO N China Restriction of Hazardous Substances Table Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent (CR(VI)) Polybrominated Biphenyl (PBB) Polybrominated diphenylether (PBDE) PCBs X O O O O O Metal Parts X O O O O O Plastic Parts O O O O O O Part Name Speakers X O O O O O Cables X O O O O O This table is prepared in accordance with t
L EG A L I N FOR M ATI ON Security Information This product contains software. Bose may provide updates from time to time, including those to address security issues that may impact product functionality. You are responsible for applying updates for the products you own, and may access them by contacting Bose customer service. Visit: worldwide.Bose.com/contact The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
CON TEN TS WHAT’S IN THE BOX Contents ............................................................................................................................. 12 SOUNDBAR PLACEMENT Recommendations.......................................................................................................... 13 Wall mount the soundbar ............................................................................................ 14 Adjust audio for wall mounting.................................................
CON TEN TS BLUETOOTH® CONNECTIONS Connect a mobile device ............................................................................................. 28 Disconnect a mobile device ........................................................................................ 29 Reconnect a mobile device ......................................................................................... 29 Connect an additional mobile device .....................................................................
CON TEN TS CARE AND MAINTENANCE Replace the remote battery........................................................................................ 41 Clean the soundbar ........................................................................................................ 42 Replacement parts and accessories ........................................................................ 42 Limited warranty ...........................................................................................................
W HAT ’S I N T HE BOX CONTENTS Confirm that the following parts are included: Bose Solo Soundbar Series II Optical cable Power supply Power cord* Remote (battery provided) * May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.
SOU N D BA R P L ACEM EN T RECOMMENDATIONS • Place the soundbar outside of and away from metal cabinets, other audio/video components, and direct heat sources. • Place the soundbar directly below (preferred) or above your TV with the grille facing into the room. • Place the soundbar on its rubber feet on a stable and level surface. For proper support, both feet must be resting on the surface.
S OU N D BA R P L ACEM EN T WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. Follow the installation instructions included with the soundbar. CAUTION: Do NOT use any other hardware to mount the soundbar. Adjust audio for wall mounting On the remote, press and hold the Dialogue mode button 5 for 5 seconds until the status light on the soundbar blinks amber (see page 31). NOTE: If you remove the soundbar from the wall, repeat to return the soundbar to default audio settings.
SET UP T HE SOUN D BA R CABLE OPTIONS Connect your TV to the soundbar using one of the two cable options. • Option 1: Optical (preferred) • Option 2: Coaxial (not provided) NOTE: If your TV does not have an optical or coaxial port, see “Alternate Setup” on page 32. 1. On the back of your TV, locate the Audio OUT (optical) port panel. NOTE: You must connect the audio cable through your Audio OUT panel. Your TV's port panel may not appear as shown. Look for the shape or color (coaxial) of the port.
S ET UP THE SOU N D BA R CONNECT THE SOUNDBAR TO YOUR TV Option 1: Optical (preferred) 1. Remove the protective cap from both ends of the optical cable. CAUTION: Make sure you have removed the protective cap from both ends of the optical cable. Inserting the plug with the cap on or in the wrong orientation can damage the plug and/or the port. 2. Align the plug on one end of the cable with your TV’s Optical OUT port and insert the plug carefully. 3.
S ET UP THE SOU N D BA R Option 2: Coaxial (not provided) 1. Insert one end of the coaxial cable into your TV’s coaxial port. 2. Insert the other end of the coaxial cable into the Coaxial port on the soundbar.
S ET UP THE SOU N D BA R CONNECT THE SOUNDBAR TO POWER 1. Connect the power cord to the power supply. TV Input AUX Optical Coaxial Power Service 3 2 1 Mounting ring 2. Connect the power supply into the Power port on the back of the soundbar. 3. Plug the other end of the power cord into a live AC (mains) outlet. The soundbar powers on, and you hear a tone.
S ET UP THE SOU N D BA R TURN OFF YOUR TV SPEAKERS To avoid hearing distorted sound, turn off your TV speakers. For more information, refer to your TV owner’s guide. TIP: The audio settings are usually found in the TV menu. CHECK FOR SOUND 1. Power on your TV. 2. If you are using a cable/satellite box or other secondary source: a. Power on this source. b. Select the appropriate TV input. 3. Power on the soundbar (see page 21). You hear sound coming from the soundbar. 4.
SOUN D BA R CON T R OL S REMOTE FUNCTIONS Use the remote to control the soundbar and Bluetooth connections.
S OUN D BA R CON T R OL S Power On the remote, press the Power button I to power the soundbar on/off. When powered on, the soundbar defaults to the last active source. NOTES: • When you plug the soundbar into an AC (mains) outlet, the soundbar automatically powers on. • The first time the soundbar is powered on, the soundbar defaults to the TV O source. • The soundbar powers off after 60 minutes of inactivity.
S OUN D BA R CON T R OL S Auto-wake You can set the soundbar to power on whenever a sound signal is received. On the remote, to toggle between auto-wake and default power settings, press and hold the Power button I until you hear three tones and the status light on the soundbar blinks 3 times (see page 31). The status light glows dim amber when the soundbar is off and auto-wake is enabled.
S OUN D BA R CON T R OL S Volume FUNCTION Volume up Volume down WHAT TO DO Press H. NOTE: To quickly increase the volume, press and hold H. Press z. NOTE: To quickly decrease the volume, press and hold z. Press A. When audio is muted, the status light blinks green until audio resumes. Mute/Unmute NOTE: When Dialogue mode is enabled and audio is muted, the status light blinks amber. Tip: You can also press H to resume audio.
S OUN D BA R CON T R OL S Sources You can control your TV and Bluetooth connections using your remote. To select a source, press the button (TV button O or Bluetooth button l) on the remote.
S OUN D BA R CON T R OL S DIALOGUE MODE Dialogue mode improves the clarity of dialogue and vocals in movies, TV programs, and podcasts by adjusting the audio balance of the system. On the remote, press the Dialogue mode button 5 to switch between Dialogue mode and your default audio settings. When Dialogue mode is enabled, the status light glows amber (see page 31). NOTE: When you enable Dialogue mode, it stays enabled for your current source even if you switch to another source or turn off the soundbar.
S OUN D BA R CON T R OL S ADJUST THE BASS 1. On the remote, press h. On the soundbar, the status and Bluetooth lights blink white 3 times. 2. Adjust the bass by doing one of the following: • Press Volume up H to increase the bass. • Press Volume down z to decrease the bass. The status and Bluetooth lights on the soundbar glow to show the current bass setting. BASS SETTING STATUS LIGHT BLUETOOTH LIGHT 2 (maximum) 1 0 (default) -1 -2 (minimum) 3. Press h. The soundbar saves the current bass setting.
S OUN D BA R CON T R OL S RESET THE BASS On the remote, press and hold h until the status and Bluetooth lights on the soundbar blink 3 times. The bass setting reset to original factory settings. PROGRAM A THIRD-PARTY REMOTE You can program a third-party remote, such as your cable/satellite box remote, to control the soundbar. Refer to your third-party remote owner’s guide or website for instructions. Once programmed, the third-party remote performs basic functions such as power on/off and volume.
B LU E TO OT H CON N ECTI ONS Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers. Before you can stream music from a device, you must connect your device to the soundbar. CONNECT A MOBILE DEVICE 1. On the remote, press and hold the Bluetooth button l until the Bluetooth light on the soundbar blinks blue. 2. On your mobile device, turn on the Bluetooth feature. TIP: The Bluetooth menu is usually found in the Settings menu.
B LU E TO OT H CON N ECTI ONS 3. Select your soundbar from the device list. Bose Solo Once connected, you hear a tone. The Bluetooth light glows solid white. Your soundbar appears in the mobile device list. DISCONNECT A MOBILE DEVICE Use your mobile device’s Bluetooth menu to disconnect from the soundbar. TIP: You can also disable the Bluetooth feature on your mobile device to disconnect. Disabling the Bluetooth feature disconnects all other devices.
B LU E TO OT H CON N ECTI ONS CONNECT AN ADDITIONAL MOBILE DEVICE You can store up to eight devices in the soundbar device list, and the soundbar can be actively connected to two devices at a time. NOTE: You can play audio from only one device at a time. 1. On the remote, press and hold the Bluetooth button l until the Bluetooth light on the soundbar blinks blue. 2. On your mobile device, select your soundbar from the device list. NOTE: Make sure the Bluetooth feature is enabled on your mobile device.
SOUN D BA R STATUS The LED lights located on the front of the soundbar show the soundbar status. Bluetooth light Status light POWER, VOLUME, AND ERROR STATUS Shows the power, media volume, and error status.
A LT ER N AT E SETUP You may need to use an alternate setup method for the following reasons: • No sound from a source(s) connected to your TV. • No optical or coaxial port on your TV. NO SOUND FROM A SOURCE(S) CONNECTED TO YOUR TV Some TVs don’t deliver sound from connected sources to the soundbar. Use an alternate setup method to connect your source(s) to the soundbar.
A LTER N ATE S ETUP Connect a source to the soundbar If you don’t get sound from a source that’s connected to your TV, such as a DVD/Blu-ray Disc™ player, cable/satellite box, game system, or DVR, connect the source directly to the soundbar using an audio cable. CAUTION: If using an optical cable, remove the protective caps from both ends. Inserting the plug in the wrong orientation can damage the plug and/or the port. 1. On the back of your source, locate the Audio OUT (digital) panel.
A LTER N ATE S ETUP Connect a source’s analog port to the soundbar If your source doesn’t have an optical or coaxial port and only has analog ports (red and white), use a 3.5 mm to RCA stereo cable (not provided) to connect to the soundbar. 1. If you haven’t already, disconnect your TV from the soundbar. 2. Insert the RCA analog cable into the Audio OUT RCA (red and white) ports on your source. 3. Insert the stereo plug into the soundbar’s d port.
A LTER N ATE S ETUP Connect two sources to the soundbar If you don’t get sound from any source that’s connected to your TV, such as a DVD/Blu-ray Disc™ player, cable/satellite box, game system, or DVR, connect the source directly to the soundbar. Use only one audio cable for each source. 1. On the back of each source, locate the Audio OUT (digital) panel. 2. Choose a separate audio cable for each source using either Option 1 or Option 2 (see page 36). NOTE: You MUST use either Option 1 or Option 2.
A LTER N ATE S ETUP Option 1 This figure shows two source connections using an optical cable and 3.5 mm to RCA stereo cable (not provided). CAUTION: If using an optical cable, remove the protective caps from both ends. Inserting the plug in the wrong orientation can damage the plug and/or the port. Soundbar port panel TV Input AUX Optical Coaxial Power Service Audio OUT Source 1 R Optical Coaxial L 3.
A LTER N ATE S ETUP Option 2 This figure shows two source connections using a coaxial cable (not provided) and 3.5 mm to RCA stereo cable (not provided). Soundbar port panel TV Input AUX Optical Coaxial Power Service Audio OUT Source 1 R Optical Coaxial 3.5 mm to RCA stereo cable (not provided) L Audio OUT Source 2 R Optical Coaxial L Use two sources connected to the soundbar Power off sources when not in use.
A LTER N ATE S ETUP Connect a TV headphone port to the soundbar If your TV only has a headphone port, use a 3.5 mm stereo cable (not provided) to connect to the soundbar. 1. Insert one end of a 3.5 mm stereo cable into the TV headphones port. 2. Insert the other end of the cable into the d port on the soundbar. Soundbar port panel TV Input AUX Optical Coaxial Power Service Audio OUT TV headphone panel (or other variable audio output) 3.5 mm 3.5 mm stereo cable (not provided) 3.
CON N ECT BOSE P R OD U CTS CONNECT A BOSE HOME SPEAKER OR SOUNDBAR With Bose SimpleSync technology, you can connect your Bose Solo Soundbar Series II to a Bose Home Speaker or Bose Soundbar to listen to the same song in two different rooms at the same time. NOTE: SimpleSync technology has a Bluetooth range of 30 ft (9 m). Walls and construction materials can affect reception. Compatible products You can connect your Bose Solo Soundbar Series II to any member of the Bose Home Speaker family.
CON N ECT BOSE P R OD U CTS RECONNECT TO A BOSE HOME SPEAKER OR SOUNDBAR Power on your Bose Solo Soundbar Series II (see page 21). Your Bose Solo Soundbar Series II tries to connect to the two most recently-connected Bluetooth devices, including your Bose Home Speaker or Bose Soundbar. NOTES: • Your Bose Home Speaker or Bose Soundbar must be within range (30 ft or 9 m) and powered on. • If your Bose Solo Soundbar Series II doesn’t connect, connect using the Bose Music app.
CA R E A N D M A IN T EN A N CE REPLACE THE REMOTE BATTERY The soundbar remote uses coin cell battery CR2032. 1. Turn the battery compartment cover left (counter-clockwise) and remove the cover. 2. Insert the new battery flat side up, with the + symbol facing up. 3. Reset the cover and turn it right (clockwise) to lock in place.
CA R E A N D M A I N T EN A N CE CLEAN THE SOUNDBAR Clean the exterior of the soundbar with a soft dry cloth. CAUTION: • Do NOT allow liquids to spill onto the soundbar or into any openings. • Do NOT blow air into the soundbar. • Do NOT use a vacuum to clean the soundbar. • Do NOT use any sprays near the soundbar. • Do NOT use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives. • Do NOT allow objects to drop into any openings.
T R OUBL ESHOOT IN G TRY THESE SOLUTIONS FIRST If you experience problems with the soundbar: • Make sure the soundbar is connected to a live AC (mains) outlet. • Secure all cables and make sure all connections are correct. • Check the status lights (see page 31). • Move the soundbar 1 – 3 ft (0.3 – 0.9 m) away from possible interference (wireless routers, cordless phones, televisions, microwaves, etc.). • Move the soundbar within the recommended range of your mobile device for proper operation.
T R OU BL ESHOOT IN G SYMPTOM SOLUTION Unmute the soundbar. Increase the volume. Plug the audio cable into a port on your TV labelled Audio Output or Audio OUT, not Audio Input or Audio IN. Use only one audio cable. If you are using a cable/satellite box or other secondary source for sound, select the correct TV input. No sound Enable your TV’s audio output and select the correct setting, such as Stereo or 5.1 Channel Audio. Refer to your TV owner’s guide for more information.
T R OU BL ESHOOT IN G SYMPTOM SOLUTION On the soundbar: - Connect a device (see page 28). - Clear the soundbar device list (see page 30). - Try connecting a different device. On your Bluetooth device: - Turn the Bluetooth feature off and then on. - Remove the soundbar from the Bluetooth menu. Connect again. Soundbar doesn’t play audio from Bluetooth device - Use a different music source. - Check your Bluetooth device for compatibility. Refer to your Bluetooth device owner’s guide.
©2020 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA AM850858-0010 Rev.
