NOISE CANCELLING HEADPHONES 700
IMPORTA N T SA F ET Y I N STR UCT I O N S Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4.
IMPORTA N T SA F ET Y I N STR UCT I O N S • Do NOT use the headphones as aviation communication headsets except in case of emergency. – No incoming audio will be heard with a discharged or improperly installed battery. This could result in the potential of missed communications while piloting an aircraft. – Extremely loud ambient noise levels common to many propeller-driven aircraft may impair your ability to receive incoming audio communications, particularly during takeoff and climb out.
R EG U L ATORY I N FOR M AT IO N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
R EG U L ATORY I N FOR M AT IO N DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or other qualified professional for removal. Please dispose of used batteries properly, following local regulations. Do not incinerate.
L EG A L IN FOR M AT ION Security Information T his product is capable of receiving security updates from Bose via the Bose Music app. To receive security updates, you must complete the product setup process in the Bose Music app. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available. Amazon, Alexa, Amazon Music, and all related logos are trademarks of Amazon, Inc. or its affiliates.
L I CEN SE D ISCLOSU R ES The following license disclosures apply to certain third-party software packages used as components in the product. Package: Nanopb Copyright © 2011 Petteri Aimonen . The Nanopb package is subject to the license terms reprinted below. Zlib license © 2011 Petteri Aimonen This software is provided ‘as-is’, without any express or implied warranty.
L I CEN SE D ISCLOSU R ES v erbal, or written communication sent to the Licensor or its representatives, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as “Not a Contribution.
L I CEN SE D ISCLOSU R ES 7. D isclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the Work (and each Contributor provides its Contributions) on an “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE.
CON T EN TS WHAT’S IN THE BOX Contents.............................................................................................................................. 14 BOSE MUSIC APP SETUP Download the Bose Music app................................................................................... 15 Add the headphones to an existing account........................................................ 15 HOW TO WEAR Adjust the headphones........................................................................
CON T EN TS VOICE ASSISTANT Voice Assistant options................................................................................................. 25 Set up your Voice Assistant......................................................................................... 25 Access Google Assistant............................................................................................... 26 Use the Voice Assistant button..........................................................................
CON T EN TS HEADPHONE STATUS Bluetooth® light................................................................................................................. 40 Battery light....................................................................................................................... 41 BLUETOOTH CONNECTIONS Connect using the Bluetooth menu on your mobile device........................... 42 Disconnect a mobile device..............................................................................
CON T EN TS CARE AND MAINTENANCE Store the headphones.................................................................................................... 50 Clean the headphones................................................................................................... 52 Replacement parts and accessories......................................................................... 52 Limited warranty.........................................................................................................
W HAT’S IN T HE BOX CONTENTS Confirm that the following parts are included: Bose Noise Cancelling Headphones 700 Carry case USB-C to USB-A Audio cable NOTE: If any part of the product is damaged, do not use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.
BOSE M USI C A P P SETUP The Bose Music app lets you set up and control the headphones from any m obile device such as a smartphone or tablet. Using the app, you can configure Google Assistant, Amazon Alexa, or Tencent Xiaowei Assistant, choose your voice prompt language, adjust noise cancelling levels, and manage headphone settings. NOTE: If you have already created a Bose account in the app for another Bose product, see “Add the headphones to an existing account.” DOWNLOAD THE BOSE MUSIC APP 1.
HOW TO W EA R ADJUST THE HEADPHONES Before placing the headphones on your head, adjust the position of the earcups on the headband to ensure proper fit. 1. With the outer earcup facing toward you, firmly grip the side of the headband. 2. With your other hand, grip the earcup. Move the earcup up or down to adjust the position. 3. Repeat steps 1-2 for the other earcup.
How to W ear BUTTON ORIENTATION The inner scrims (cloth covers) of the headphone earcups are marked with an L (left earcup) and R (right earcup). There are two buttons on the right earcup and one on the left earcup. Match the right earcup with your right ear and the left earcup with your left ear. Place the headphones on your head with the buttons facing behind you. Once the headphones are on your head, use your thumbs to press the buttons.
P OW ER POWER ON/OFF Press and release the Power/Bluetooth button. After powering on the headphones, you hear a voice prompt, and the status lights glow (see page 40). AUTO-OFF Auto-off conserves the headphone battery by using motion-detection. The headphones power off when you have not moved the headphones for 1 hour. To wake the headphones, press the Power/Bluetooth button. TIP: You can also set the headphones to power off when no audio is playing. To enable auto-off for audio, use the Bose Music app.
TOUCH CON T R OL Use touch control by swiping or tapping the touch surface of the headphones. With touch control, you can play or pause audio, skip forward or backwards, change the volume, and perform basic call functions. TOUCH SURFACE AREA The touch surface is located on the front of the right earcup. Touch surface MEDIA PLAYBACK AND VOLUME FUNCTIONS Play/Pause Double-tap to play or pause audio.
Touch Control Skip forward Swipe forward to skip to the next track. Skip backward Swipe backward to skip to the previous track.
Touch Control Change the volume • Swipe up to increase the volume. • Swipe down to decrease the volume.
Touch Control CALL FUNCTIONS Answer/End a call Double-tap to answer or end a call. 2x Decline an incoming call Tap and hold for 1 second to decline an incoming call.
Touch Control Mute a call While on a call, press and release the Voice Assistant button to mute the microphone. Call notifications A voice prompt announces incoming callers and call status. To disable call notifications, use the Bose Music app. You can access this option from the Settings menu. NOTE: Disabling voice prompts also disables call notifications.
Touch Control CUSTOMIZE SHORTCUT You can customize a shortcut for the tap and hold action on the headphones to perform one of two functions: • Announce the battery level (default). • Disable/Enable the wake word for Amazon Alexa (not applicable for Google Assistant, Tencent Xiaowei Assistant, or mobile device voice control). NOTE: For more information on Voice Assistant options, see page 25. To customize touch control, use the Bose Music app. You can access this option from the Settings menu.
VOI CE ASSI STA N T VOICE ASSISTANT OPTIONS You can program the headphones to quickly and easily access Google Assistant, Amazon Alexa, Tencent Xiaowei Assistant, or voice control capabilities on your mobile device. OPTIONS HOW TO USE Use the Voice Assistant button (see page 26). Google Assistant Amazon Alexa NOTE: A t this time, you cannot use your voice to access Google Assistant. New features are added periodically. Use your voice and/or the Voice Assistant button (see page 49).
Voice Assistant ACCESS GOOGLE ASSISTANT Your headphones allow you to get help from Google hands-free, making them the perfect companion to stay connected when you’re on the go. Get things done without stopping what you’re doing - like playing your favorite songs, texting and calling, getting quick answers, and managing your calendar and reminders. You can even have your notifications and messages read aloud to you, so you can keep your phone in your pocket without missing anything important.
Voice Assistant Use the Voice Assistant button The Voice Assistant button is used to access Google Assistant. It’s located on the right earcup. Ok Google THINGS TO TRY WHAT TO DO Talk to Google Assistant Press and hold the Voice Assistant button until you hear a tone. After you hear a tone, say your request. NOTE: For examples of things to try, see page 49. Get your notifications Press the Voice Assistant button.
Voice Assistant Things to try THINGS TO TRY WHAT TO SAY Enjoy entertainment Continue podcast Keep in touch Call Mom Find your way Take me to the nearest coffee shop Get answers When is my next meeting? NOTE: For more examples of questions and things you can do, visit: https://support.google.
Voice Assistant ACCESS AMAZON ALEXA The headphones are Amazon Alexa enabled. With Alexa, you can ask to play music, hear the news, check the weather, control smart home devices, and more. Using Alexa on your headphones is as simple as asking. Just ask or use the Voice Assistant button and Alexa responds instantly. For more information about what Alexa can do, visit: https://www.amazon.com/usealexa NOTE: Alexa isn’t available in certain languages and countries.
Voice Assistant Use your voice Start with “Alexa,” then say: THINGS TO TRY EXAMPLES OF WHAT TO SAY Talk to Alexa What can you do? Play Beethoven. Play audio NOTE: A mazon Music is set as the default music service. To change the default music service, use the Alexa app. Play from a specific audio service Play NPR on TuneIn. Skip to the next song Next song. Plan your day What’s the weather? Add to your shopping list Add eggs to my shopping list.
Voice Assistant Use the Voice Assistant button The Voice Assistant button is used to control Amazon Alexa. It’s located on the right earcup. Voice Assistant button THINGS TO TRY Talk to Alexa Stop Alexa WHAT TO DO Press and release the Voice Assistant button. After you hear a tone, say your request. For a list of things to try, visit: https://www.amazon.com/usealexa Press and release the Voice Assistant button.
Voice Assistant ACCESS TENCENT XIAOWEI ASSISTANT The headphones have been adapted for the Tencent Xiaowei Assistant. Just press and hold the Voice Assistant button to request and control music/audio content or get news and weather information. For more information about what the Tencent Xiaowei Assistant can do, visit: https://Xiaowei.weixin.qq.com/ NOTES: • Tencent Xiaowei Assistant is only available in mainland China. • To use and set up the Tencent Xiaowei Assistant, download the Tencent Xiaowei app.
Voice Assistant ACCESS MOBILE DEVICE VOICE CONTROL You can set the headphones to access voice control on your mobile device. Once set, the headphone microphone acts as an extension of the microphone in your mobile device. Press and hold the Voice Assistant button to access mobile device voice control. You hear a tone that indicates voice control is active.
N OI SE CA N CEL L AT ION Noise cancellation reduces unwanted noise, providing a clearer, more lifelike audio performance. Each time you power on the headphones, noise cancellation is fully enabled at the highest level. NOTE: To use the last set noise cancelling level when powering on, use the Bose Music app. You can access this option from the Settings menu. NOISE CANCELLING LEVELS Choose your noise cancelling level based on your listening preferences and environment.
N OI SE CA N CEL L AT ION Cycle through Favorites NOTE: To customize Favorite noise cancelling levels, use the Bose Music app. 1. Press and release the Noise Control button. You hear the current noise cancelling level. 2. Repeat until you hear your preferred level.
N OI SE CA N CEL L AT ION CONVERSATION MODE Conversation mode is a convenient method to simultaneously pause your audio and give you full awareness. This allows you to have a quick conversation with someone or immediately be aware of your surroundings. Turn on conversation mode Press and hold the Noise Control button for 1 second. Turn off conversation mode Press any button or tap the touch surface. The headphones return to the previous noise cancelling level and resume playing audio.
N OI SE CA N CEL L AT ION NOISE CANCELLATION WHILE ON A CALL When you receive a call, the headphones remain at the current noise cancelling level, and Self Voice is activated. Self Voice helps you hear yourself speak morenaturally. To adjust the noise cancelling level while on a call, use the Noise Control button (see page 35). NOTES: • To adjust Self Voice, use the Bose Music app. You can access this option from the Settings menu. • You can’t use Conversation mode while on a call.
BAT T ERY CHARGE THE HEADPHONES 1. Connect the small end of the USB cable into the USB-C port on the right e arcup. 2. Connect the other end into a USB-A wall charger or computer that is powered on. While charging, the battery light blinks white. When the battery is fully charged, the battery light glows solid white (see page 41). NOTE: The headphones do not play audio or cancel noise while charging.
BAT T ERY Charging time Allow up to 2.5 hours to fully charge the headphones. NOTES: • A 15-minute charge powers the headphones for up to 3.5 hours. • A full charge powers the headphones for up to 20 hours. HEAR THE BATTERY LEVEL Each time you power on the headphones, a voice prompt announces the battery level. When you’re using the headphones and the battery is low, you hear “Battery low, please charge now.
HEA D P HON E STAT U S BLUETOOTH LIGHT The Bluetooth light is located on the right earcup and shows the connection status of a mobile device.
HEA D P HON E STAT U S BATTERY LIGHT The battery light is located on the right earcup and shows the battery level. Battery light LIGHT ACTIVITY SYSTEM STATE Solid white Medium to full charge Solid red Low charge Blinks red Need to charge Blinks red and white Error - contact Bose customer service Quickly blinks white Updating headphones NOTES: • While charging, the battery light blinks white. When the headphones are fully charged, the battery light glows solid white.
B LU E TO OT H CON N ECTI ONS Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers. Before you can play audio from a device, you must connect the device with the headphones. CONNECT USING THE BLUETOOTH MENU ON YOUR MOBILE DEVICE NOTE: To get the most out of the headphones, set up and connect your mobile device using the Bose Music app (see page 15). 1.
Bluetooth B LU E TO OT H CON Connections N ECTI ONS 3. Select the headphones from the device list. TIP: Look for the name you entered for the headphones in the Bose Music app. Bose NC Headphones 700 Once connected, you hear “Connected to ,” and the Bluetooth light glows solid blue. DISCONNECT A MOBILE DEVICE Use the Bose Music app to disconnect your mobile device. TIP: You can also use Bluetooth settings to disconnect your device.
Bluetooth B LU E TO OT H CON Connections N ECTI ONS CONNECT AN ADDITIONAL MOBILE DEVICE You can store up to eight devices in the headphone device list, and the headphones can be actively connected to two devices at a time. To connect an additional device, use the Bose Music app. You can access this option from the Settings menu. TIP: You can also use the B luetooth menu on your mobile device (see page 42). NOTE: You can play audio from only one device at a time.
W I R ED CON N ECTI ON S CONNECT THE AUDIO CABLE Use the audio cable to connect a non-wireless device or if the headphone b attery is depleted. 1. Insert the cable into the 2.5 mm jack on the right earcup. 2. Insert the other end of the cable into the 3.5 mm jack on your device.
CON N ECT BOSE P R OD U CTS CONNECT TO A BOSE SOUNDBAR OR HOME SPEAKER With Bose SimpleSync technology, you can connect the headphones to a Bose Soundbar or Bose Home Speaker for a personal listening experience. Benefits • Use independent volume controls on each product to lower or mute your Bose Soundbar while keeping the headphones as loud as you like. • Hear your music clearly from the next room by connecting the headphones to your Bose Home Speaker.
CON N ECT BOSE P R OD U CTS Connect using the Bose Music app To connect a compatible Bose product to your headphones, use the Bose Music app. For more information, visit: worldwide.Bose.com/Support/Groups NOTES: • Make sure that the headphones are within 30 ft (9 m) of your soundbar or speaker. • You can connect the headphones to only one product at a time.
CON N ECT BOSE P R OD U CTS RECONNECT TO A BOSE SOUNDBAR OR HOME SPEAKER Power on the headphones (see page 18). The headphones try to connect to the two most recently-connected Bluetooth devices, including your soundbar or speaker. NOTES: • Your soundbar or speaker must be within range (30 ft or 9 m) and powered on. • If the headphones don’t connect, connect using the Bose Music app. You can access this option from the Settings menu.
A DVA N CED AUD I O SET T IN G S EQUALIZER The Equalizer adjusts the bass, mids, and treble levels based on your listening preference. Each time you power on, the headphones use your previously-set Equalizer settings. NOTES: • To access the Equalizer, make sure the headphones are up to date. • To adjust Equalizer settings, use the Bose Music app. You can access this option from the S ettings menu.
CA R E A N D M A IN T EN A N CE STORE THE HEADPHONES The earcups rotate for easy, convenient storage. 1. Adjust the earcups so that the headband is at its smallest size (see page 16). 2. Rotate both earcups inward so they lay flat.
CA R E A N D M A IN T EN A N CE 3. Place the headphones flat into the case. NOTE: Make sure to power off the headphones when not in use.
CA R E A N D M A IN T EN A N CE CLEAN THE HEADPHONES The headphones may require periodic cleaning. • Wipe the outside surfaces with a soft, dry cloth. • Do NOT allow moisture to get inside the earcups or the 2.5 mm jack. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: worldwide.Bose.com/Support/HP700 LIMITED WARRANTY The headphones are covered by a limited warranty. Visit our website at global.Bose.
CA R E A N D M A IN T EN A N CE SERIAL NUMBER LOCATIONS The serial number is located: • On the carton outer label. • In the Bose Music app, under Technical Info. • In the right earcup, underneath the scrim (cloth insert). View the serial number on the headphones (not recommended) 1. On the right earcup, slightly pull the top of the right earcup cushion back. 2. Push down the scrim at the top-right edge to reveal the label.
T R OUBL ESHOOTI N G TRY THESE SOLUTIONS FIRST If you experience problems with the headphones, try these solutions first: • Charge the battery (see page 38). • Power on the headphones (see page 18). • Check the status lights (see page 40). • Make sure your mobile device supports Bluetooth connections (see page 42). • Download the Bose Music app and run available software updates. • Move your device closer to the headphones and away from any interference or obstructions.
T R OUBL ESHOOTI N G PROBLEM WHAT TO DO Bose Music app doesn’t work on mobile device Make sure your mobile device is compatible with the Bose Music app and meets minimum system requirements. For more information, refer to the app store on your mobile device. Uninstall the Bose Music app on your mobile device, then reinstall the app (see page 15). Press Play on your mobile device to make sure audio is playing. Play audio from a different application or music service.
T R OUBL ESHOOTI N G PROBLEM WHAT TO DO Make sure the USB cable is correctly aligned with the port on the headphones. Secure both ends of the USB cable. Headphones don’t charge If the headphones have been exposed to high or low temperatures, let the headphones return to room temperature and then try charging again. Try a different USB-A wall charger, USB cable, or AC (mains) power source. Power off and on the headphones (see page 18).
T R OUBL ESHOOTI N G PROBLEM WHAT TO DO Voice prompt language unavailable To customize or disable voice prompts, use the Bose Music app. You can access this option from the Settings menu. Make sure Google Assistant has been set up using the Bose Music app (see page 25). Connect your mobile device to a Wi-Fi or cellular data network. Google Assistant doesn’t respond Make sure you’re in a country where Google Assistant is available.
T R OUBL ESHOOTI N G PROBLEM Headphones don’t connect to a Bose Soundbar or Bose Home Speaker WHAT TO DO Press and hold the Power/Bluetooth button until you hear “Ready to connect another device,” and the Bluetooth light slowly pulses blue. Make sure that the headphones are within 30 ft (9 m) of your soundbar or speaker. Headphones don’t reconnect to a previously-connected Bose Soundbar or Bose Home Speaker Connect using the Bose Music app. You can access this option from the Settings menu.
T R OUBL ESHOOTI N G REBOOT THE HEADPHONES If the headphones are unresponsive, you can reboot them. Rebooting the headphones doesn’t clear settings or connected devices. NOTE: Do not connect the USB cable to the headphones until instructed to do so. 1. Disconnect all cables from the headphones. 2. Connect one end of the USB cable to a USB-A wall charger or computer that is powered on. 3.
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