User Manual

TROUBLESHOOTING
35
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ENG
SYMPTOM SOLUTION
Audio plays from the
wrong device (when two
devices are connected)
Make sure voice prompts are on. Press the Bluetooth button l to
hear the connected device(s). Make sure you are using the correct
device.
Pause or quit the music source on the device playing music.
Disconnect the second device.
Speaker powers o
If using a cabled device, increase the volume on your device.
Disable auto-o (see page 14).
Speaker does not
pair with a Bose
Smart Speaker or
Soundbar
Press and hold l until the Bluetooth indicator blinks blue, and you
hear “Ready to pair another device.”
Make sure that your SoundLink Revolve II speaker is within
30 ft (9 m) of your Bose Smart Speaker or Bose Smart Soundbar.
Speaker does not
reconnect to a
previously- paired
Bose Smart Speaker or
Soundbar
See “Connect a previously paired device” on page 23.
Delayed audio
when paired with a
Bose Smart Speaker or
Soundbar
Download the Bose Connect app and run available software
updates (see page 11).
RESET YOUR SPEAKER
Factory reset clears paired mobile devices and language settings from your speaker
and returns it to the original factory settings.
1. Power on your speaker.
2. Press and hold the Power button I for 10 seconds.
The speaker powers o.
3. Press I.
The Bluetooth light glows blue, and you hear a voice prompt to select a language
(see page 18).