SOUNDLINK FLEX
IMPORTA N T SA F ET Y I N STR UCT I O N S Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.
REGUL ATORY A N D L EG A L I N FORM AT I O N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
REGUL ATORY A N D L EG A L I N FORM AT I O N Management Regulation for Low-power Radio-frequency Devices Article XII According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.
REGUL ATORY A N D L EG A L I N FORM AT I O N Taiwan Restriction of Hazardous Substances Table Equipment name: Bluetooth Speaker, Type designation: 435910 Restricted substances and its chemical symbols Hexavalent chromium (Cr+6) Polybrominated biphenyls (PBB) ○ ○ ○ Polybrominated diphenyl ethers (PBDE) ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ - ○ ○ ○ ○ ○ - ○ ○ ○ ○ ○ Unit Lead (Pb) PCBs - ○ Metal Parts - ○ Plastic Parts ○ Speakers Cables Mercury (Hg) Cadmium (Cd) Note 1: “○” indicates th
REGUL ATORY A N D L EG A L I N FORM AT I O N Please complete and retain for your records The serial number is located on the side of the speaker near the strap. The model number is located on the back of the speaker. Serial number: _____________________________________________________________________ Model number: _____________________________________________________________________ Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product.
CON T EN TS WHAT’S IN THE BOX Contents.............................................................................................................................. 10 BOSE CONNECT APP SETUP Download the Bose Connect app............................................................................. 11 SPEAKER PORTABILITY Strap configurations....................................................................................................... 12 Water and dust resistance....................................
CON T EN TS VOICE PROMPTS Pre-installed languages................................................................................................. 22 Change the language..................................................................................................... 22 Disable voice prompts................................................................................................... 22 BLUETOOTH CONNECTIONS Connect your mobile device using the Bose Connect app (recommended).......................
CON T EN TS Connect with a Bose Smart Speaker or Soundbar using SimpleSync™ technology............................................................. 32 Compatible products............................................................................................. 32 Pair using the Bose Music app........................................................................... 32 Reconnect a Bose Smart Speaker or Soundbar using SimpleSync™ technology.............................................................
W HAT’S IN T HE BOX CONTENTS Confirm that the following parts are included: Bose SoundLink Flex Bluetooth speaker USB Type-C® cable NOTE: If any part of the product is damaged, do not use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.
BOSE CON N ECT A P P SETU P The Bose Connect app lets you set up and control the speaker from any mobile device, such as a smartphone or tablet. Using the app you can manage Bluetooth connections, choose your voice prompt language, manage speaker settings, and get new features. DOWNLOAD THE BOSE CONNECT APP 1. On your mobile device, download the Bose Connect app. BOSE CONNECT 2. Follow the app instructions.
SP EA KER P ORTA BI L I T Y STRAP CONFIGURATIONS You can use the strap as a finger loop to easily carry the speaker. You can also attach it to a carabiner or a cord. WATER AND DUST RESISTANCE Your speaker is waterproof, splash resistant, and dustproof. It is rated IP67 and IP64. You can immerse the speaker in water for up to 30 minutes at a depth of up to 3.3 ft (1 m). It can also be used while showering and in the rain or snow.
SP EA KER CON T R OL S Controls are located on the top of the speaker.
Speaker Controls POWER ON/OFF Press the Power button I. The battery light glows solid white. AUTO-OFF TIMER The auto-off timer conserves the battery when the speaker is operating on battery power. The speaker switches off when audio has stopped and buttons have not been pressed for 20 minutes. NOTE: To adjust the time it takes for your speaker to automatically power off, use the Bose Connect app. Disable the auto-off timer Press and hold H and the Multi-function button V simultaneously.
Speaker Controls SPEAKER FUNCTIONS Media playback and volume functions Multi-function button Volume down Volume up FUNCTION WHAT TO DO Play/Pause Press the Multi-function button V. Skip forward Press V twice quickly. Skip backward Press V three times quickly. Volume up Press H. Volume down Press z.
Speaker Controls Call functions Multi-function button Volume down Volume up FUNCTION WHAT TO DO Answer/End a call Press the Multi-function button V. Decline an incoming call Press and hold V for 1 second. Answer a second incoming call and put the current call on hold While on a call, press V. Decline a second incoming call and stay on current call While on a call, press and hold V for 1 s econd. Switch between two calls With two active calls, press V twice quickly.
Speaker Controls Voice prompt notifications Your speaker identifies incoming callers who are saved in your contact list. To disable this feature, see page 22. NOTE: Disabling voice prompt notifications also disables voice prompts. ACCESS VOICE CONTROL The speaker microphone acts as an extension of the microphone in your m obile device.
BAT T ERY CHARGE THE SPEAKER Charge your speaker using the USB-C® charging cable (wall-charger not provided). While charging, the battery light blinks white. When the battery is fully charged, the battery light glows solid white. CAUTION: Do NOT attempt to charge the speaker while it is wet. Doing so may cause damage to the speaker. Charging time Allow up to 4 hours to fully charge the battery. With typical usage, the battery lasts up to 12 hours.
Battery Hear the battery level Each time you power on the speaker, a voice prompt announces the battery level. When the speaker is in use, a voice prompt announces if the battery needs to be charged. Voice prompts must be enabled to hear the battery level (see page 22). To hear the battery charge level while using your speaker, press and hold the Power button I until you hear a voice prompt. NOTE: To visually check the battery, press and hold I while viewing the battery light (see page 21).
STAT U S L IG HTS The Bluetooth and battery lights are located on the top of the speaker. BLUETOOTH LIGHT Shows the connection status of a mobile device.
Status lights BATTERY LIGHT Shows the battery charge level.
VOI CE P R OM P TS Voice prompts guide you through the Bluetooth connection process, announce the battery level and identify connected devices. You can customize voice prompts using the buttons on your speaker. TIP: You can also easily manage voice prompts using the Bose Connect app.
B LU E TO OT H CON N ECTI ONS CONNECT YOUR MOBILE DEVICE USING THE BOSE CONNECT APP (RECOMMENDED) With your speaker powered on, download the Bose Connect app and follow the on-screen connection instructions. BOSE CONNECT Once connected, you hear “Connected to ,” and the Bluetooth light glows solid white.
B LU E TO OT H CON N ECTI ONS CONNECT USING THE BLUETOOTH MENU ON YOUR MOBILE DEVICE 1. W ith your speaker powered on, press and hold the Bluetooth button l until you hear “Ready to connect” and the Bluetooth light blinks blue. 2. On your device, enable the Bluetooth feature. NOTE: The Bluetooth feature is usually found in the Settings menu. 3. Select your speaker from the device list.
B LU E TO OT H CON N ECTI ONS DISCONNECT A MOBILE DEVICE Disable the Bluetooth feature on your device. TIP: You can also disconnect your device using the Bose Connect app. RECONNECT A MOBILE DEVICE When powered on, the speaker tries to reconnect with the two most recently-connected devices. NOTE: The devices must be within range (30 ft or 9 m) and powered on.
MULTI P L E B LU E TO OT H CON N EC T I O N S You can pair additional devices to your speaker. These Bluetooth connections are controlled with the Bluetooth button l. Voice prompts guide you through controlling multiple connections. Before connecting an additional mobile device, make sure this feature is enabled. TIP: You can also easily manage multiple connected devices using the Bose Connect app.
MULTI P L E B LU E TO OT H CON N EC T I O N S RECONNECT A PREVIOUSLY CONNECTED DEVICE NOTE: The device must be within range (30 ft or 9 m) and powered on. 1. Press the Bluetooth button l to hear which device is connected. 2. Press l again within 3 seconds to connect to the next device in the speaker pairing list. 3. Repeat until you hear the correct device name. 4. Play audio on the connected device. CLEAR THE SPEAKER PAIRING LIST 1.
CON N ECT BOSE P R OD U CTS PAIR TWO BOSE BLUETOOTH SPEAKERS For a more immersive music experience, you can pair your Bose SoundLink Flex speaker with another Bose Bluetooth speaker and play the same song from both speakers. Two speakers can play together in the following modes: • Party mode (left and right speakers play in unison) • Stereo mode (left speaker and right speaker play separately) You can set this up using the Bose Connect app (recommended) or the speaker control buttons.
Connect bose products PAIR TWO BOSE BLUETOOTH SPEAKERS MANUALLY If you are unable to access the Bose Connect app, follow the instructions below. Party mode 1. Make sure both speakers are powered on. 2. Make sure one speaker is connected to your mobile device. 3. On the speaker connected to your device, press and hold the Bluetooth button l and H simultaneously.
Connect bose products 4. Release the buttons when you hear “Press the Bluetooth and volume down buttons simultaneously on a second Bose device.” 5. On the other speaker, press and hold the Bluetooth button l and z simultaneously. 6. Release the buttons when the speaker emits a tone. After about 10 seconds, you hear “Party mode” from both speakers simultaneously. Party mode is enabled, and you are now able to play audio in unison using your mobile device. 7.
Connect bose products Stereo mode 1. Configure your speakers for Party mode (see page 29). 2. On one speaker, press the Bluetooth button l and H simultaneously. 3. Release the buttons when you hear “Stereo mode.” You hear “Left” from the left speaker and “Right” from the right speaker. Stereo mode is enabled, and you are now able to play audio in stereo using your mobile device. 4.
Connect bose products CONNECT WITH A BOSE SMART SPEAKER OR SOUNDBAR USING SIMPLESYNC™ TECHNOLOGY With Bose SimpleSync™ technology, you can pair your Bose SoundLink Flex speaker with a Bose Smart Speaker or Bose Smart Soundbar to listen to the same song in two different rooms at the same time. NOTES: • You must download the Bose Music app in order to use this feature. • SimpleSync™ technology has a Bluetooth range of up to 30 ft (9 m). Walls and construction materials can affect reception.
Connect CON N ECT BOSE Bose P R roducts OD U CTS RECONNECT A BOSE SMART SPEAKER OR SOUNDBAR USING SIMPLESYNC™ TECHNOLOGY Power on your Bose SoundLink Flex speaker (see page 14). Your Bose SoundLink Flex speaker tries to connect to the two most recently-connected Bluetooth devices, including your Bose Smart Speaker or Bose Smart Soundbar. NOTES: • Your Bose Smart Speaker or Bose Smart Soundbar must be within range (30 ft or 9 m) and powered on.
CA R E A N D M A IN T EN A N CE CLEAN THE SPEAKER Your speaker may require periodic cleaning. • Clean the surface of the speaker with a soft, damp cloth (water only). • Do not use any solvents, chemicals or cleaning solutions containing a lcohol, ammonia or abrasives. • If the speaker is exposed to salt or chlorinated water, gently rinse with fresh water following the exposure to remove residue. Make sure the connector port is fully dried out before charging.
T R OUBL ESHOOTI N G COMMON SOLUTIONS If you experience problems with your speaker: • Power on the speaker (see page 14). • Check the state of the status lights (see page 20). • Make sure your mobile device supports Bluetooth technology (see page 24). • Charge the battery (see page 18). • Increase the volume on your speaker, device and music app. • Move your device closer to the speaker and away from any interference or obstruction. • Try connecting another device (see page 26).
T roubleshooting SYMPTOM SOLUTION Use a different music source. Connect a different device. Poor sound quality Disconnect the second device. Disable any audio enhancement features on the device or music app. If the speaker was exposed to water, dry it out and try again. Make sure the connector on the cable is correctly aligned with the connector on the speaker. Try another charging source. Speaker does not charge Secure both ends of the USB-C cable.
T roubleshooting SYMPTOM Speaker doesn’t pair with a Bose Bluetooth speaker manually SOLUTION Download the Bose Connect app for an additional way to pair your Bose Bluetooth speakers. Your second speaker may not support Stereo or Party mode. Refer to your Bose Bluetooth speaker owner’s guide. Make sure you have downloaded the Bose Music app.
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