Bose® SoundLink® on-ear Bluetooth® headphones FPO Bose SoundLink® on-ear Bluetooth® headphones. Black White FREQUENTLY ASKED QUESTIONS GENERAL PRODUCT INFORMATION What are Bose SoundLink® on-ear Bluetooth® headphones? Bose SoundLink® on-ear Bluetooth® headphones immerse you in videos and music from your mobile device, and provide clarity for your calls. The ear cushions are comfortable for hours of listening, and the advanced product design and durable materials contribute to lasting quality.
Bose® SoundLink® on-ear Bluetooth® headphones Can Bose SoundLink® on-ear Bluetooth® headphones take calls? Bose SoundLink® on-ear Bluetooth® headphones have a microphone to allow the customer to use them during calls when connected to a smartphone that supports the Bluetooth HFP profile. In addition to traditional calls, the headphones will work with many apps that use Voice over Internet Protocol (VoIP) like Skype or FaceTime. What is A2DP? A2DP is a Bluetooth profile that streams stereo audio content.
Bose® SoundLink® on-ear Bluetooth® headphones What is the range of Bose SoundLink® on-ear Bluetooth® headphones? Bose SoundLink® on-ear Bluetooth® headphones have a range of 10 meters (30 feet) from the source device. This range will vary depending on the environment: indoors vs. outdoors, construction material of the home, other CE devices causing interference, etc. It is realistic to describe the range of SoundLink® on-ear Bluetooth® headphones as being the room the user is in and the adjacent room.
Bose® SoundLink® on-ear Bluetooth® headphones Why is an audio cable included in the box? The audio cable is provided to allow the user to listen to Bose SoundLink® on-ear Bluetooth® headphones in circumstances when a Bluetooth connection is not available or the headphones’ battery is depleted. The audio cable can be inserted into the bottom of the left earcup. Are Bose SoundLink® on-ear Bluetooth® headphones durable? Yes.
Bose® SoundLink® on-ear Bluetooth® headphones Is there sales tax? In the U.S., consumers are required by federal law to pay state sales tax. How much will it cost in shipping to return the headphones? The headphones can be returned by whatever shipping means you choose at your own expense. We do suggest that you purchase insurance to protect your investment during shipping.
Bose® SoundLink® on-ear Bluetooth® headphones Is a car charger available? Yes. A car charger is available as a separate accessory purchase (Material Number 329345-0010). BATTERY/CHARGING INFORMATION How do I charge Bose SoundLink® on-ear Bluetooth® headphones? Bose SoundLink® on-ear Bluetooth® headphones can be charged using the USB cable supplied in the box and plugging it into a USB port on a computer or a Wall Charger (sold separately). Allow up to 3 hours for the headphones to fully charge.
Bose® SoundLink® on-ear Bluetooth® headphones What do the LEDs mean? There are two LEDs, one for battery charge and the other for Bluetooth connection state. When the battery LED is green, it means the headphones have at least 1 hour of use left. When the LED turns amber, there is less than 1 hour of use left. When the LED is flashing red, it is time to charge the headphones with the supplied USB cable. When the Bluetooth LED is flashing blue, it is discoverable.
Bose® SoundLink® on-ear Bluetooth® headphones What Bluetooth profiles are supported? Bose SoundLink® on-ear Bluetooth® headphones use Bluetooth Version 4.0. It supports the Bluetooth profiles A2DP v1.3, HFP v1.6, HSP v1.1, AVRCP v1.5. It also supports multi-point. In what languages are the voice prompts available? The voice prompts on the SoundLink® Bluetooth® on-ear headphones are available in multiple languages, with additional languages under development.
Bose® SoundLink® on-ear Bluetooth® headphones Can Bose SoundLink® on-ear Bluetooth® headphones be used for gaming? Gaming consoles that have Bluetooth technology typically use HFP for communications. We are unaware of a console that implements A2DP, which is necessary for audio. So, Bose SoundLink® on-ear Bluetooth® headphones would only work for communications. In general, the audio/video delay for gaming could be annoying. This is a subjective measure.
Bose® SoundLink® on-ear Bluetooth® headphones I am a pilot; can I use Bose SoundLink® on-ear Bluetooth® headphones to fly? Bose SoundLink® on-ear Bluetooth® headphones do not include features that are designed to meet the needs of pilots. The Bose A20® Aviation Headset is designed to meet these needs. For more information, contact Bose Corporation at 1-800-444-BOSE. Can Bose SoundLink® on-ear Bluetooth® headphones be brought on board an airplane? Yes.
Bose® SoundLink® on-ear Bluetooth® headphones Why would I want to replace the cushions? The earcup cushions have been designed using materials that should provide years of long-lasting, comfortable performance. Replacement cushions are offered in the event that the cushions become excessively dirty or damaged in some way. A comfortable, effective cushion seal is important for the optimum experience with your headphones.
