Specifications

For internal and reseller distribution only – Bose confidential.
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CC013981 SoundLink on-ear FAQ 4.24.14
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Bose
®
SoundLink
®
on-ear Bluetooth
®
headphones
What is the range of Bose SoundLink
®
on-ear Bluetooth
®
headphones?
Bose SoundLink
®
on-ear Bluetooth
®
headphones have a range of 10
meters (30 feet) from the source device. This range will vary depending on
the environment: indoors vs. outdoors, construction material of the home,
other CE devices causing interference, etc. It is realistic to describe the
range of SoundLink
®
on-ear Bluetooth
®
headphones as being the room
the user is in and the adjacent room.
Why do the Bluetooth
®
and battery
status lights shut off? How do I check
the headphones’ status?
The status lights turn themselves off after 10 seconds to conserve battery
power. To re-activate the lights, press any button on the Bose SoundLink
®
on-ear Bluetooth
®
headphones.
Can Bose SoundLink
®
on-ear
Bluetooth
®
headphones
simultaneously be connected to two
mobile devices? What is multi-point?
Yes. Multi-point is a technology that allows Bose SoundLink
®
on-ear
Bluetooth
®
headphones to maintain a connection to two devices at the
same time. For example, a customer who has an iPad and a smartphone
can be connected simultaneously. While you’re watching video on an
iPad, the headphones will automatically pause the video to answer a call
from the connected smartphone. When the call is finished, the
headphones automatically switch back to the video on the iPad.
Why do Bose SoundLink
®
on-ear
Bluetooth
®
headphones turn off
automatically?
If Bose SoundLink
®
on-ear Bluetooth
®
headphones are unable to connect
to a mobile device within 5 minutes, lose a connection and cannot
reconnect after 5 minutes, or are idle for 20 minutes, they will
automatically go into standby to conserve the battery. Press any button
to “wake up” the headphones.
What should I do if I experience pops
or a crackling noise when using Bose
SoundLink
®
on-ear Bluetooth
®
headphones?
Pops or crackling could indicate that there is interference with the
Bluetooth connection. Move away from wireless routers or microwaves, if
possible. Bring your Bose SoundLink
®
on-ear Bluetooth
®
headphones closer
to the Bluetooth device and listen for diminished interference.
Are there any performance
differences between Bose
SoundTrue™ on-ear headphones and
Bose SoundLink
®
on-ear Bluetooth
®
headphones?
Bose SoundLink
®
on-ear Bluetooth
®
headphones use Bluetooth technology
to connect to your mobile device wirelessly, whereas Bose SoundTrue on-
ear headphones connect to a source via a 3.5mm plug. In addition, Bose
SoundLink
®
on-ear Bluetooth
®
headphones have active EQ, which
provides a noticeable improvement to the sound quality of the
headphones. Both headphones have the same comfort and fit and meet
Bose standards for reliability and quality.