SOUNDSPORT® PULSE FPO O W N E R ’ S G U I D E • D A N I S H • G E R M A N • D U T C H • S PA N I S H • F I N N I S H • F R E N C H • I TA L I A N • H U N G A R Y • N O R W E G I A N • P O L I S H • P O R T U G U E S E • SW E D I S H • T H A I • KO R E A N • S C H I N E S E • T C H I N E S E • J A PA N E S E • A R A B I C
I M P O R TA N T S A F E T Y I N S T R U C T I O N S Please read and keep all safety and use instructions. WARNINGS/CAUTIONS • Do NOT use the headphones at a high volume for any extended period. ––To avoid hearing damage, use your headphones at a comfortable, moderate volume level. ––Turn the volume down on your device before placing the headphones in/on your ears, then turn the volume up gradually until you reach a comfortable listening level.
R E G U L AT O R Y I N F O R M AT I O N This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s).Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with FCC and Industry Canada radiation exposure limits set forth for general population.
R E G U L AT O R Y I N F O R M AT I O N Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent (CR(VI)) Polybrominated Biphenyl (PBB) Polybrominated diphenylether (PBDE) PCBs X O O O O O Metal Parts X O O O O O Plastic Parts O O O O O O Speakers X O O O O O Cables X O O O O O Part Name This table is prepared in accordance with the provisions of SJ/T 11364.
CONTENTS Getting Started Unpacking.............................................................................................................................. 7 Headphone components................................................................................................. 8 Powering on/off................................................................................................................... 9 Bose® Connect App Features...............................................................
CONTENTS Managing Multiple Connected Devices Switching between two connected mobile devices..................................... 22 Identifying connected mobile devices............................................................... 22 Reconnecting a previously paired mobile device.......................................... 22 Clearing the headphone pairing list ................................................................... 22 Using the Bose® Connect app..................................................
G E T T I N G S TA R T E D Unpacking Carefully unpack the carton and confirm that the following parts are included: Carry case Bose® SoundSport® Pulse wireless headphones StayHear®+ Pulse tips: Large (L) and Small (S) Note: Medium (M) tips are attached to the earbuds. USB cable If any part of the product is damaged, do not use it. Contact your authorized Bose dealer immediately or Bose customer service. Refer to the quick start guide in the carton for contact information.
G E T T I N G S TA R T E D Headphone components Battery and Bluetooth® indicators StayHear®+ Pulse tips USB connector Heart rate sensor Inline remote and microphone: Volume Up Multi-function button Volume Down Clothing clip (removable) 8 - ENGLISH Power/ Bluetooth button
G E T T I N G S TA R T E D Powering on/off To power on: Press the Power/Bluetooth® button until the battery indicator red (to indicate the current battery charge level). glows green, yellow, or To power off: Press and hold the Power/Bluetooth® button until power-down tones.
BOSE® CONNECT APP Enhance your headphones experience with the Bose® Connect app. Features • Unlock the full potential of your SoundSport® Pulse wireless headphones. • Free app compatible with most Apple and Android™ systems. • Easily pair your mobile device with your headphones (see page 17). • View your real-time heart rate (see page 23). • Easily connect and switch between multiple mobile devices. • Disable voice prompts. • Keep your headphones up-to-date with the latest software.
C H A R G I N G T H E B AT T E R Y Connecting the USB cable CAUTION: Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL, CSA, VDE, CCC). 1. Open the hinged door on the bottom of the right earbud. 2. Plug the small end of the USB cable into the USB connector. 3. Plug the other end into a USB wall charger or computer that is powered on. • While charging, the battery indicator • When the battery is fully charged, blinks amber. glows green.
C H A R G I N G T H E B AT T E R Y Checking the battery • Each time you power on the headphones, the voice prompt announces the headphone battery charge level, and the battery indicator glows for 10 seconds. When you press any of the headphone controls, glows for 10 seconds. For more information, see “Battery indicator” on page 13. • While the headphones are in use, blinks red when the battery needs charging.
H E A D P H O N E S TAT U S I N D I C AT O R S The Bluetooth® and battery indicators are located on the back of the right earbud.
I M P O R TA N C E O F P R O P E R F I T Choosing the correct StayHear®+ Pulse tip For optimal audio performance, it is important to choose the correct size StayHear®+ Pulse tip. Select the size that gives you the best comfort and fit in each ear. To determine the best fit, you may need to try all three sizes. You may need a d ifferent size for each ear. Note: T o test the fit, try speaking aloud. Your voice should sound muffled in both ears; if not, select another tip size.
I M P O R TA N C E O F P R O P E R F I T Changing the StayHear®+ Pulse tips 1. H olding the earbud by the stem, gently grasp the attached StayHear®+ Pulse tip and peel it away from the earbud. CAUTION: To prevent tearing, grasp the StayHear®+ Pulse tip by its base. Do not pull on the tip wing. 2. Align the opening of the new StayHear®+ Pulse tip with the earbud nozzle and rotate the tip onto the nozzle.
VOICE PROMPTS Voice prompts guide you through the pairing and connecting processes. Pre-installed languages The following languages are pre-installed on your headphones: • English • German • Korean • Swedish • Spanish • Mandarin • Italian • Dutch • French • Japanese • Portuguese To check for additional languages Visit: global.Bose.com/Support/SSP Changing the language When you turn on the headphones for the first time, the voice prompts are in English. To select a different language: 1.
B LU E T O OT H ® T E C H N O LO G Y Bluetooth® wireless technology lets you stream music from mobile devices such as smartphones, tablets and laptop computers. Before you can stream music from a mobile device, you must pair the mobile device with your headphones. Pairing your mobile device using the Bose® Connect app (recommended) 1. Power on your headphones. Power/Bluetooth button 2. Download the Bose Connect app and follow the on-screen connection instructions.
B LU E T O OT H ® T E C H N O LO G Y Choosing an alternate pairing method If you are unable to pair your mobile device using the Bose Connect app, you can try pairing using the Bluetooth settings menu or Near Field Communication (NFC). What is NFC? NFC uses Bluetooth technology to let two devices establish wireless communication with each other by simply tapping the devices together. Refer to your mobile device owner’s guide to see if your model supports NFC.
B LU E T O OT H ® T E C H N O LO G Y Pairing your mobile device using the Bluetooth® menu 1. W ith your headphones powered on, press and hold the Power/Bluetooth® button until you hear “Ready to pair” or the Bluetooth indicator blinks blue. Power/Bluetooth button 2. On your mobile device, turn on the Bluetooth feature. Tip: The Bluetooth feature is usually found in the Settings menu. 3. Select your Bose® SoundSport® Pulse wireless headphones from the device list.
B LU E T O OT H ® T E C H N O LO G Y Pairing your mobile device using NFC 1. With your headphones powered on, unlock your mobile device and turn on the Bluetooth® and NFC features. Refer to your mobile device owner’s guide to learn more about these features. 2. Tap the NFC touchpoint on your mobile device to the back of the inline remote. Your mobile device may prompt you to accept pairing. Once paired, you hear “Connected to ” or the Bluetooth indicator glows solid white.
B LU E T O OT H ® T E C H N O LO G Y Disconnecting a mobile device • Turn off the Bluetooth® feature on your mobile device. • If your mobile device supports NFC, tap the NFC touchpoint on your mobile device to the back of the inline remote. Reconnecting a mobile device • When powered on, the headphones try to reconnect with the two most recently-connected mobile devices. Note: The mobile devices must be within range and powered on.
M A N A G I N G M U LT I P L E C O N N E C T E D D E V I C E S You can store up to eight paired mobile devices in the headphone pairing list and your headphones can be actively connected to two mobile devices at a time. Note: You can only play audio from one mobile device at a time. Switching between two connected mobile devices 1. Pause audio on your first mobile device. 2. Play audio on your second mobile device.
H E A R T R AT E S E N S O R Viewing your heart rate in the Bose® Connect app After your headphones are connected to your mobile device, you can view your real-time heart rate in the Bose Connect app. Note: To view your heart rate, make sure the left earbud is securely in place t hroughout your workout. Viewing your heart rate in a fitness app After your headphones are connected to your mobile device, you can view your heart rate in most popular fitness apps.
HEADPHONE CONTROLS Media playback and volume functions The headphone controls are located on the inline remote below the right earbud. Volume Up Multi-function button Volume Down Function What to do Play/Pause Press Skip Forward Press twice quickly. Skip Backward Press three times quickly. Fast forward Press twice quickly and hold the second press. Rewind Press three times quickly and hold the third press.
HEADPHONES CONTROLS Call functions Function What to do Answer a call Press End a call Press Decline an incoming call Press and hold Answer a second incoming call and put the c urrent call on hold While on a call, press Decline a second incoming call and stay on current call While on a call, press and hold Switch between two calls With two active calls, press Create a conference call With two active calls, press and hold Activate voice control While not on a call, press and hold for one s
C are and M aintenance Storing • Turn off the headphones when not in use. • Before storing the headphones for more than a few months, fully charge the battery. • Place the headphones in the carry case for storage. Cleaning Your headphones may require periodic cleaning. StayHear®+ Pulse tips: Remove the tips from the earbuds and wash them with a mild detergent and water. Make sure you thoroughly rinse and dry the tips before attaching them to the earbuds.
C are and M aintenance Customer service For additional help using your headphones: • Visit: global.Bose.com/Support/SSP • Contact Bose customer service. Refer to the in-carton literature for contact information. Limited warranty Your SoundSport® Pulse wireless headphones are covered by a limited warranty. Details of the limited warranty are provided on the product registration card that is included in the carton. Please refer to the card for instructions on how to register.
T R O U B L E S H O OT I N G Problem What to do Headphones don’t turn on • Power on the headphones (see “Powering on/off” on page 9). Headphones don’t pair with mobile device • On your mobile device: • Charge the battery. –– Turn the Bluetooth feature off and then on. –– Delete your Bose® SoundSport® Pulse headphones from the Bluetooth list on your mobile device. Pair again. • Move your mobile device closer to the headphones and away from any interference or obstructions.
T R O U B L E S H O OT I N G Problem What to do Poor sound quality • Use a different music source. • Pair a different mobile device (see “Pairing your mobile device using the B ose® Connect app” on page 17). • Disconnect the second mobile device. • Move the mobile device closer to the headphones, and away from any interference or obstructions. • Clear any debris or wax buildup from the earbuds and headphone nozzles.
T R O U B L E S H O OT I N G Problem What to do StayHear®+ Pulse tips falling off Securely attach the tips to the earbuds (see “Changing the StayHear®+ Pulse tips” on page 15.) Lost StayHear®+ Pulse tips Contact Bose customer service for replacement tips (see “Customer service” on page 27).
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©2016 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM771977 Rev.
