User's Manual

Table Of Contents
ENGLISH - 27
TROUBLESHOOTING
Problem What to do
Poor sound quality
Use a dierent music source.
Pair a dierent Bluetooth
®
device.
Disconnect the second device.
Move the Bluetooth device closer to the headphones, and away from
any interference or obstructions.
Clear any debris or wax buildup from the earbuds and headphone
nozzles.
Headphones don’t
charge
Open the hinged door on the bottom of the right earbud and securely
connect the small end of the USB cable to the USB connector. Make
sure the connector on the cable is correctly aligned with the connector
on the headphones.
Secure both ends of the USB cable.
If your headphones have been exposed to high or low temperatures,
let the headphones return to room temperature and then try charging
again.
StayHear
®
+ tips
falling o
Securely attach the tips to the earbuds (see “Changing the
StayHear
®
+ tips” on page 15.)
Lost StayHear
®
+ tip Contact Bose customer service for replacement tips.