Q U I E T C O N T R O L™ 3 0 OWNER’S GUID E • BR UG ERV EJ LED N IN G • B E DI E N U N G SA N L E I T U N G GEBRUI KERSHA N D LEID IN G • G UÍA D E L U S UA R I O • KÄY T TÖ O H J E N OTIC E D ‘UTILISATION • M A N UA L E D I I ST R U ZI O N I K EZ ELÉSI ÚTM UTATÓ • BR U KE RV E I L E DN I N G P ODRĘCZ N IK UŻ YTKOW N IKA • M A NUA L DO P R O P R I ETÁ R I O BR UKSA N V ISN IN G • คู่มืิอผู้ใช้ • 사용자 안내서 用户指南 • 使用者指南 • 取扱説明書 • دليل المالك
I M P O R TA N T S A F E T Y I N S T R U C T I O N S Please read and keep all safety and use instructions. • Do NOT use the headphones at a high volume for any extended period. ––To avoid hearing damage, use your headphones at a comfortable, moderate volume level. ––Turn the volume down on your device before placing the headphones in your ears, then turn the volume up gradually until you reach a comfortable listening level.
R E G U L AT O R Y I N F O R M AT I O N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
R E G U L AT O R Y I N F O R M AT I O N Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent (CR(VI)) Polybrominated Biphenyl (PBB) Polybrominated diphenylether (PBDE) PCBs X O O O O O Metal Parts X O O O O O Plastic Parts O O O O O O Speakers X O O O O O Cables X O O O O O This table is prepared in accordance with the provisions of SJ/T 11364.
CONTENTS Getting Started Unpacking............................................................................................................................. 7 Headphone components................................................................................................. 8 Powering on/off.................................................................................................................. 9 Using controllable noise cancelling only...................................................
CONTENTS Managing Multiple Connected Devices Switching between two connected devices............................................................ 22 Identifying the connected devices.............................................................................. 22 Reconnecting a previously paired device................................................................. 22 Clearing the headphone pairing list............................................................................
G E T T I N G S TA R T E D Unpacking Carefully unpack the carton and confirm that the following parts are included: Carry case Bose® QuietControl™ wireless headphones StayHear®+ tips: Large (black) and Small (white) Note: Medium (gray) tips are attached to the earbuds. USB cable If any part of the product is damaged, do not use it. Contact your authorized Bose® dealer immediately or Bose customer service. Refer to the contact sheet in the c arton.
G E T T I N G S TA R T E D Headphone components StayHear®+ tips NFC pairing touchpoint Inline remote and microphone: Volume up Controllable noise cancelling buttons Multi-function button Volume down USB connector Power/Bluetooth button 8 - ENGLISH Battery and Bluetooth® indicators
G E T T I N G S TA R T E D Powering on/off To power on: Press the Power/Bluetooth® button until (to indicate the current battery charge level). glows green, yellow, or red To power off: Press and hold the Power/Bluetooth button until turns off and you hear the power-down tones. blinks three times and Using controllable noise cancelling only When first powering on your headphones, noise cancelling is fully enabled.
BOSE® CONNECT APP Enhance your headphone experience with the Bose® Connect app. Features • Unlock the full potential of your QuietControl™ 30 wireless headphones. • Free app compatible with most Apple and Android™ systems. • Easily connect and switch between multiple devices with a single swipe. • Disable voice prompts. • Control noise cancelling to let in or block outside sounds. • Keep your headphones up-to-date with the latest software.
C H A R G I N G T H E B AT T E R Y Connecting the USB cable CAUTION: Use this product only with an agency-approved power supply that meets local regulatory requirements (for example: UL, CSA, VDE, CCC). 1. Open the hinged door on the inside right neckband. 2. Plug the small end of the USB cable into the USB connector. 3. Plug the other end of the USB cable into a wall charger or computer that is powered on. • While charging, blinks amber. • When the battery is fully charged, glows solid green.
C H A R G I N G T H E B AT T E R Y Checking the battery • Each time you power on the headphones, the voice prompt announces the headphone battery charge level. To visually check the battery, the indicator is located on the inside right of the neckband. • When the headphones are in use, blinks red when the battery needs charging. For more information, see “Battery indicator ”on page 13.
H E A D P H O N E S TAT U S I N D I C AT O R S The Bluetooth® and battery indicators are located on the inside right neckband.
I M P O R TA N C E O F P R O P E R F I T Choosing the correct StayHear®+ tip For optimal audio performance, it is important to choose the correct size StayHear®+ tip. Select the size that gives you the best comfort and fit in each ear. To determine the best fit, you may need to try all three sizes. You may need a different size for each ear. Note: To test the fit, try speaking aloud with the headphones off. Your voice should sound muffled in both ears; if not, select another ti p size.
I M P O R TA N C E O F P R O P E R F I T Changing the StayHear®+ tips 1. H olding the earbud by the stem, gently grasp the attached StayHear+ tip and peel it away from the earbud. CAUTION: To prevent tearing, grasp the StayHear+ tip by its base. Do not pull on the tip wing. 2. Align the opening of the new StayHear+ tip with the earbud nozzle and rotate the tip onto the nozzle. Press the base of the tip until it clicks securely into place.
VOICE PROMPTS Voice prompts guide you through the pairing and connecting processes. Pre-installed languages The following languages are pre-installed on your headphones: • English • German • Korean • Swedish • Spanish • Mandarin • Italian • Dutch • French • Japanese • Portuguese To download another language Visit: global.Bose.com/Support/QC30 Changing the language When you turn on the headphones for the first time, the voice prompts are in English. To select a different language: 1.
B LU E T O OT H ® T E C H N O LO G Y About Bluetooth® wireless technology Bluetooth® wireless technology lets you stream music from Bluetooth smartphones, tablets, computers or other audio devices to your headphones. Before you can stream music from a mobile device, you must pair the device with your headphones. Choosing your pairing method You can pair your mobile device with your headphones using Bluetooth wireless technology or Near Field Communication (NFC).
B LU E T O OT H ® T E C H N O LO G Y Pairing your device 1. W ith your headphones powered on, press and hold the Power/Bluetooth® button until you hear “Ready to pair” or blinks blue. 2. On your device, turn on the Bluetooth feature. Tip: The Bluetooth feature is usually found in the Settings menu.
B LU E T O OT H ® T E C H N O LO G Y Select your Bose® QuietControl™ headphones from the device list. Once paired, you hear “Connected to ” or glows solid white.
B LU E T O OT H ® T E C H N O LO G Y Pairing your device with NFC 1. W ith your headphones powered on, unlock your device and turn on the Bluetooth® and NFC features. Refer to your device owner’s guide to learn more about these features. 2. Tap the NFC touchpoint on your device to the back of the inline remote. Your device may prompt you to accept pairing. Once paired, you hear “Connected to ” or 20 - ENGLISH glows solid white.
B LU E T O OT H ® T E C H N O LO G Y Disconnecting a device • Turn off the Bluetooth® feature on your device. • If your device supports NFC, tap the NFC touchpoint on your device to the back of the inline remote. Reconnecting a device • When powered on, the headphones try to reconnect with up to two of the most recently-connected devices. Note: The devices must be within range and powered on. • If your device supports NFC, tap the NFC touchpoint on your device to the back of the inline remote.
M A N A G I N G M U LT I P L E C O N N E C T E D D E V I C E S You can store up to eight paired mobile devices in the headphone pairing list and your headphones can be actively connected to two devices at a time. Note: You can only play audio from one device at a time. Switching between two connected devices 1. Pause audio on your first device. 2. Play audio on your second device. Identifying the connected devices Press the Power/Bluetooth® button to hear which devices are currently connected.
HEADPHONE CONTROLS The headphone controls are located on the inline remote below the right earbud. Volume Up Multi-function button Volume Down Media playback and volume functions Function What to do Play/Pause Press Skip Forward Press twice quickly. Skip Backward Press three times quickly. Fast forward Press twice quickly and hold the second press. Rewind Press three times quickly and hold the third press.
HEADPHONE CONTROLS Call functions Function What to do Answer a call Press End a call Press Decline an incoming call Press and hold Answer a second incoming call and put the current call on hold While on a call, press Decline a second incoming call and stay on current call While on a call, press and hold Switch between two calls With two active calls, press Create a conference call With two active calls, press and hold Activate voice control While not on a call, press and hold for one sec
CARE AND MAINTENANCE Storing • Turn off the headphones when not in use. • Before storing the headphones for more than a few months, fully charge the battery. • Place the headphones in the carry case for storage. Cleaning Your headphones may require periodic cleaning. StayHear® + tips: Remove the tips from the earbuds and wash them with a mild detergent and water. Make sure you thoroughly rinse and dry the tips before attaching them to the earbuds.
C A R E A N D M A I N T E N A N C E Customer Service For additional help using your headphones: • Visit: global.Bose.com/Support/QC30 • Contact Bose® customer service. Refer to the contact sheet in the carton for more information. Limited warranty Your QuietControl™ 30 wireless in-ear headphones are covered by a limited warranty. Details of the limited warranty are provided on the product registration card that is included in the carton. Please refer to the card for instructions on how to register.
T R O U B L E S H O OT I N G Problem What to do Headphones don’t turn on • Power on the headphones (see “Powering on/off” on page 9). Headphones don’t pair with mobile device • On your mobile device: • Charge the battery. –– Turn the Bluetooth® feature on and then off. –– Delete your Bose® QuietControl™ headphones from the Bluetooth list on your device. Pair again. • Move your device closer to the headphones and away from any interference or obstructions.
T R O U B L E S H O O T I N G Problem What to do Poor sound quality • Use a different music source. • Pair a different mobile device. • Disconnect the second device. • Move the device closer to the headphones, and away from any interference or obstructions. • Clear any debris or wax buildup from the earbuds and headphone nozzles. No noise cancelling • Make sure the power is switched on. The power indicator should glow solid green.
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