Owner's Manual

19
CARE AND MAINTENANCE
TAB 5, 13TAB 4, 12 TAB 6, 14 TAB 8, 16TAB 7, 15English TAB 3, 11TAB 2, 10
I cannot hear music playing
from my computer on the
speaker.
• Make sure “Bose SoundLink Audio” is selected as the audio output device for your computer.
(See page 9 of this guide for instructions.)
• Close or quit the music application on your computer and restart it.
• Press the USB key button. Unplug the USB key, wait 5 seconds, and plug it in again.
• Increase the speaker volume.
• Make sure the volume on your computer is turned up and is not muted.
• Make sure your computer music application is running.
• Press the USB key button to restore the wireless link.
I cannot hear music from
the AUX source.
• Press the AUX button on the remote and check that the AUX source light is on.
• Make sure your connected device is on and playing.
• Increase the volume level on the device.
• Increase the wireless speaker volume.
Poor reception, or audio is
dropping out
• Change the angle of the antenna on the USB key.
• Rotate the speaker, or move a few feet to a new location.
• Connect the USB key to a different USB port on your computer or try using a powered USB hub.
• Move the speaker away from known wireless sources of interference, such as microwaves, cord-
less phones, mobile phones, and Wi-Fi routers.
• Use a USB extension cable, available for purchase at computer stores. These cables have a normal
USB male connector on one end and a female connector on the other. Plug the USB key into the
female end and plug the male end into the computer.
• If you continue to experience reception problems, contact Bose customer service.
Problem What to do
Trinity_OG.book Page 19 Tuesday, May 17, 2011 11:56 AM